Customer Ratings & Reviews

I’ve had what I would call mixed fortune with robotic vacuums in the past, particularly in my second floor space - there’s a lot of obstacles and smaller areas they can get stuck in (and frequently do). And this is with long established industry leaders. So at first I was a bit hesitant to try this new Eufy model (Eufy is an Anker brand - and I love Anker’s core chargers and other products), but I did ALSO need a new stick vacuum so I figured I’d take a chance on it. And I’m GLAD that I did - it works amazingly, far exceeding my expectations and the performance of those OTHER robot vacuums. It’s not QUITE perfect, but it works well for me and it should for you too! Setup was very easy - there is no instruction manual in the box so you have to use the QR code and load the manual (and app) on your phone or tablet. Once you do that though, assembly and setup was quick and easy - no tools are required and it’s all pretty self explanatory. Connecting to wifi was straightforward (it only supports 2.4Ghz, so plan accordingly there) and I did let the robot charge for a while before trying to use it (I set it up in the morning and used it for the first time in the evening). The first time you use the vacuum in a new space, you’ll do a quick mapping run that takes a few minutes and then you can select what cleaning zones you want to do (it creates a fairly accurate visual on your phone). I selected a normal cleaning cycle and sent it off (note, the area I had it in has LOTS of random obstacles including cords, furniture and a desk / office chair). It did a GREAT job of navigating around without getting stuck and was able to get into areas that I didn’t think it would fit in (even under the desk to some extent) - it shows you where it has cleaned and the exact path it took on the app - it navigates around the edges of the room then “fills in” the middle by going back and forth. And it really did a nice job cleaning as well. After the cycle was complete (I didn’t measure the time, as I was getting dinner / etc.), I then popped out the small stick and handheld vac, using it in both forms to get UNDER furniture (where the full robot can’t fit) and in corners/crevices/etc. The handheld is light and easy to use, with multiple power settings and a combination brush/crevice attachment and powered floor brush. I then popped the hand vac portion back into the base to charge and the vacuum asked if I wanted to empty the dust bin (it does this automatically in robot mode). I pressed the button to trigger that and it auto-emptied (it has to leave the base and turn around to do so) and reset itself nicely. Really, this is a pretty perfect combination of great robotic vacuum and a solid stick / handheld vac. There are a few nits I could pick - I do wish there was a way to charge the hand/stick vac part without putting it back into the base as I could see myself using the stick vac more if this were so, and I also wish they included a couple extra dust bags instead of just one…and maybe that you could store the attachments on or in the base somehow (now I have them in a nearby closet). But these are small nits and don’t really detract from what is a great product. Give it a try today!

It is an excellent product, I am really very happy with this purchase