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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the FamiLock S3 Max WiFi Replacement Deadbolt with 2K Video Doorbell and Palm Scanner, particularly regarding its video quality, which users describe as fantastic. The palm scanner is also a well-received feature. Finally, customers appreciate the easy and simple installation process and the system's nice battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 82 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Generation much better than previous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, this is the second model I own from this company and the improvements are amazing! Just buy it

    I would recommend this to a friend
  • Pros mentioned:
    Palm scanner performance

    Rated 5 out of 5 stars

    All in one Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock it works very well, the palm reader is quick, it always worked for me. I love all the features included. And the best part… no subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like new tech so I tried the door lock. Like it or not. This is soooo nice. To b able to see who’s at your door without opening it. I will say use good batteries for long life. Cold weather works cheap batteries to hard. So get good ones. No key is another plus. If no batteries then use a physical key as a backup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and cool technology. Works great especially for people that have difficulty with registering fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy install lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, easy to setup. Tried many other locks but this one looks nice and works well

    I would recommend this to a friend
  • Pros mentioned:
    Palm scanner performance

    Rated 5 out of 5 stars

    Palm reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The palm reader works 100% of the time. Better than the finger print

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. works just as good as ring but no monthly fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Keyless Entry Doorlock w/video & palm reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy keyless door lock with video & palm reader is amazing, giving us yet another option to lock/unlock, secure our home and to physically see who is at our front door at home. You can also lock, unlock and watch the video camera anywhere that you have cellular data or an internet connection. We love this new lock, but best of all, it gives us security and peace of mind when we travel and aren’t home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, so far so good sometimes the figure has a problem but battery is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy smart lock 3 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent idea to use palm instead of the fingers. Very good quality and easy to use and install. I replaced my other lock. You need to learn how scan your palm under certain conditions and angle. It get bit frustrating fist time but you will get it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    EUFI DEATH BOLL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, just a bit difficult for connecting to the net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last version with the fingerprint. this is much faster and so easy to access. Battery is solid built quality is solid feels like a premium product and the sale price was hard to pass. installation took me like 5 mins no more so easy to install. Main thing its fast to unlock. recommend it to anyone that's looking for a new lock.

    I would recommend this to a friend
  • Pros mentioned:
    Palm scanner performance

    Rated 5 out of 5 stars

    Real nice smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this eufy smart lock a month ago. I just need the palm of my hand to open the door lock I don’t need to use passcodes anymore! No need to replace batteries every month ether.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Advanced lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Easy to operate and install. Liked the backup key feature.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome upgrade to my Front Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! This device exceeds my expectations… I can use my palm , code , app to unlock… I also have a camera which lets me see who on the other side before opening ( high tech peep hole) I totally love this product

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Easy to mamage and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insgal and managing, some times the camera take some time to display what is recording

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Keyless Entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this item for a week but I Love this product. The night view on the camera is clear. The doorbell in heard on the opposite side of the house which has been an issue with other doorbells. I haven’t figured out the palm entry yet

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great products works flowless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hand scanner works fast ..way bette rthen fingerprint lock…. And the wide camera is a great upgrade … but honest i would rather it be cheaper and ditch the back screen its not supper useful but im sure accounts for a decent amount of that $399

    I would recommend this to a friend
  • Pros mentioned:
    Palm scanner performance

    Rated 5 out of 5 stars

    Eufy s3 max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Palm works real good catches images very well. I love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 week owner. Only hiccup has been having to recalibrate palm veins for older family member, so maybe wrinkly hands are problematic? Love it otherwise. No touch, no problem!

    I would recommend this to a friend
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