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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 188 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the excellent camera quality and ease of use of the Smart Wi-Fi Dual Cam Video Doorbell. Many appreciate the local storage option eliminating subscription fees, and find installation straightforward. However, some users note inconsistent motion detection and that the battery life requires periodic charging. The larger size of the doorbell compared to other models was also mentioned as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 188 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like the 2 camera system for deliveries. It gives a much larger field of view than my old Ring doorbell. I especially like that there are no additonal subscription fees and the picture and sound quality are very good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Bulky but good. Max 4 months for battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my 1 month use... It's heavier and bulkier than some of the other doorbells. But works well. Battery does drain fast in cold weather. 20% down in ~3weeks while the settings were at balanced mode and not a lot of motion triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell, good value.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used this for over a year now I can give it an honest review. There's lots of pros and only a few cons. Pros: Storage for the homebase 2 using 3 doorbell cameras, 2 in constant use is excellent. I would say it fills the storage in about a month. Easy setup for most devices. If wired connection is lost if fails over to wifi quickly. The base is plenty loud, and you can get the USB add on chime to hear in another area. Cons: Some "battery" doorbells do not charge fast enough if they are wired and get a lot of use. I had issues with the lower model but none with the higher ones. When playing back recorded videos it does not record my voice speaking to the person, only theirs. I'm not sure if this is intentional but really frustrating if trying to recall a conversation and it is only one sided. There is little to no pre-record. So if something happens quickly in the first 5 sec. it will be missed. This is a real problem if a package is thrown from a distance, you will miss who threw it. Or animals if they are quick. Otherwise still a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Eufy Dual Camera Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Eufy Dual Camera Doorbell, and couldn’t be happier. The included wedge let me attach the doorbell at a 15 degree angle which eliminated the blind spots that I experienced with my previous doorbell camera. Installation couldn’t have been easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Ideal and highly versitile security option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and responsive video, large internal storage with option to utilize NAS, and no subscription. Great product and i will be buying more devices to convert my security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very easy to use .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera very easy to use and set up. No monthly bill is awesome data stores into its own harddrive/base.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this duo set, as it was cheaper than the single camera I had purchased a few days prior instead of buying everything seperate. The only thing I don't like about it is that you have to unmount the camera to charge it. The battery doesnt just come out. Other than that I havent noticed a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera and very easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my ring with this and could be happier. Much better pictures and notifications. Very easy to use with great app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive, good quality video. Love the local storage and no subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dual cam doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last 6 months without charging as advertised. Picture quality excellent. Very little false detections. Overall great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I’m very happy with this buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and high definition video. A lot of customization features, and the camera is built to last. I picked it up on sell, and it is worth every penny. It pick’s up everything it is supposed to and nothing it shouldn’t. I’m very happy with this buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best doorbell for remote installatio with no power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Ring doorbell and I love it! The bell is located about 60ft from my house, and behind a steel gate, not ideal conditions. My Ring doorbell had issues connecting to WiFi constantly, and the battery needed to be recharged weekly. The Eufy has connected consistently well, and the battery has lasted approximately 4 weeks and is still at 60%! All this would be enough for 5 * from me, but then the added benefit of the 2nd camera to protect packages left at my gate pushes it over the edge for me!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Dual camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation upgrade from an Arlo. Best thing about this is the no monthly fee and local storage feature. Definiteoy picks up what you want it to and leaves the reat. AI detection could be better when recognizing a human for repetitive observation. Well worth the investment and separate base helpful for its own storage not interferring with the other cameras we have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. The second camera for packages is great. Best thing about it is no subscription needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Door cámara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Good quality, easy to follow directions on how to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Short detection range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detection range is only up to 10ft. A person has to practically in front of the doorbell before it detects the person. Notification is slow. Video quality is good.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great doorbell with great features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret product easy to use and set up, No Fee storage makes it a sweet spot..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good item to have is really quick to notify you if somebody there or walking around picture is clear Zoom is good last a long time if you charge it no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Premium security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the world that we live in today i can say i really appreciate and love this doorbell. It gives me the ability to see who is at my door without actually going to the soor. If im not home i can still see whats going on infront of my home. Of you want to be able to secure your home and DIY this is a good place to start. They also have a suite of other devices that worl along with the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No subscription necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No subscriptions needed. App works well. As long as your house has good WiFi and base somewhat near the door, you don't have to take out the existing bell and do wiring. Just use it wirelessly. You do need to screw in to your door or wall. Rest is pretty straight forward. Nice camera.

    I would recommend this to a friend
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