Customer Ratings & Reviews

I think it took me longer to find which circuit breaker went to my doorbell than it did to install this doorbell camera. Simply two screws out for the old doorbell, two screws to remove wires, two screws for the new bracket and two screws to attach the wires and snap it in place. The only odd thing was that the two new screws for attaching the wire to the camera were loose in the box, so be aware that those tiny things may be in falling out and not in a small bag like the other screws. The app is simple to set up after you scan the QR code on the camera. It runs some tests to verify voltage, connects to the WiFi and your up and running. The wireless chime box only needs to be plugged in and synced with the camera. Then you have a selection of chimes to go along with it. The quality of the camera is pretty good and there are plenty of settings to help make the picture better. Such as HDR, distortion correction to get rid of that fisheye look and the recording quality. As far as motion detection, leaving it at the default, it detects humans with pretty good accuracy going in and out of the house. There were a few times it triggered on a light and shadows and at least once it didn’t even notice I walked in the house. However, you can enable continuous recording and capture everything, no matter what. However, it drops the resolution from 2K to 1080, which is still really good, and videos will be overwritten a lot quicker, under 4 days. There is a setting so that when you get notifications of motion you can either go straight to live view or the recorded event. In live view you can then use default audio responses or your own personal recordings as well as speaking directly to them. You can have a little fun with the pre-recorded responses as well. If you have smart assistants like Amazon Alexa and Google Assistant you can use voice commands to show the camera on a TV capable of casting the video. There is also capability to watch the live feed or subscribe to cloud storage through mysecurity.eufylife site. However, it is a bit dated with still using Adobe Flash and does not offer access to recordings on the device. Overall, it is a great added security feature for any home with a doorbell already installed or if you plan to run doorbell power anyways.

A good quality camera, nice design, good use for exterior, hard to install

I love it. Easy installation and very clear pictures. It also came with very adorable bell sounds you can choose from.

Pretty unusable. Imagine waking up in the middle of the night to a 'human detected at front door alert'. You click on it and it's a wheel on the car. Now multiply that by 20 or so per day. The local storage is a nice feature but that's about it.

Great door cam! Love the alerts when someone’s at the door and being able to look at saved alerts.

NO!!! Won't record, refuses to save video USELESS!

I have mixed feelings about this product. We had an existing wiring for our previous door bell. It was not maximized for the height recommended for Eufy doorbell, but we didn't want to re-wire and mess with the wall. At the end, we found out that the height at 4' and some change was good enough to see people's faces. Installation is somewhat easy with only 2 wires required. It came with target to position on the wall, and it also came with a wedge which was useful in our situation. Connecting to our network took a bit of struggle. It required several rebooting. When it finally connected, later at night it was offline, and despite several attempts to remove and add it back on, it was not able to get re-connected. I finally had to use a paperclip to reset the doorbell. From then, it has been pretty stable. Alerts have been very prompt and it gave me an option to answer the doorbell from my phone, which was very cool when you're on second floor. Door chime is very easy to set up. However, we found that the volume even at the loudest is not as loud as our previous chime. The app is fairly easy to use. There's an option for AI facial recognition that I'm still reluctant to use. The idea is to quickly identify family members from stranger danger. Overall, it has been an okay experience. There is a spot on our porch where Amazon normally drops our packages because it's behind a pillar, but it's out of the view of the camera due to its positioning. But this is not the product's fault, primarily due to the existing location of the previous wiring. Video quality is very clear and voice quality is very good as well.

Condensation goes inside over the period and looks ugly

I have just moved into a new home. I am not really familiar with the area, so I wanted to upgrade my security system. I have a set of wireless security cameras, but they send me notifications every time a cat or a dog walk up to the porch. I purchased the Eufy Video Doorbell, and it has really diminished the number of false alarms I receive. The doorbell has AI tech that can determine the difference between a human and a dog or cat, so there are less false alerts. The mounting was pretty simple, you basically remove the existing doorbell, wire-up the new one and you are off and running. As with all Wi-Fi based devices there is a Eufy security app that you will use to get the notifications. It is simple to set up the device and to start using the app. The video quality is really good, it is 2k and has HDR imaging for better resolution in a dark or backlit environment. They also use a different aspect ratio from most other doorbells to give a bigger viewing area. The doorbell also detects movement even before some one rings the doorbell, so you know when someone approaches. I get a lot of packages and this is a great way to make sure that they are secure when you are not home. Once I get the notification, I can head to the house to pick up the package. You can also create a zone to only detect movement inside that zone, so if you are close to a street your doorbell will not pick up a passing car as an alert. The Doorbell stores the notifications locally on a military grade encrypted chip, so there is no cloud storage or cost associated with it. You can communicate in two ways with whomever is at the door. You can talk directly to them or create instant responses for different situations to communicate with the person at the door.

I received my Eufy doorbell and was eager to install it. The unit comes with the doorbell-camera, mounting brackets, screws and a separate door chime unit that takes over for your existing doorbell chimes. Installation was easy and straight forward using the included instructions. Note that is it important to follow the steps laid out in the instruction or you may run into some trouble. The instructions have you go between the Eufy security app on your smart phone and the instruction booklet. Wiring requires that you use a jumper to bypass the existing chimes. By using the jumper the doorbell-camera will then have stable current to run the unit. The separate doorbell chime that comes with the unit easily synchs up with the doorbell by pressing the synch button on top of the chime unit. Once set up and registered with the Eufy app you are ready to use it. The camera quality is excellent and the ability to set up how sensitive the camera is for notifications is a must have feature. The settings provide the user with many helpful controls to customize your doorbell camera. This is an excellent doorbell camera for any level of user. I highly recommend it.

Setup Installation of the Eufy video doorbell 2k pro (wired) was extremely straight forward. You need to shut off the breaker to your doorbell. Despite doorbells being low voltage, this is always a good idea when dealing with electrical anything. Once disabled, I removed the cover to my existing 2 tone (ding-dong) chime. I connected the supplied bridge adaptor which connects the primary power to the transformer. This disabled the current chime, so you need to then plug in the supplied wireless chime into a nearby power outlet. *Note* Eufy labels all of the items with sequential numbers so you can easily identify which items go with which instruction step. I then removed the outside doorbell button and placed the included fram over the area for fitment. Eufy supplies a template for this, I chose to not use the template and just mark using the frame itself. I drilled 2 pilot holes with my drill using a 1/4” bit then screwed the frame to the outer door trim. Eufy supplies you with an angled frame or a straight frame. The angles frame helps the camera cover areas that may be blocked by other objects. In my case, I used the straight frame. I connected the wires by wrapping them around the included screws, tightened them down then clipped the doorbell onto the frame/bracket. After a second or two the doorbell light up yellow indicating it was ready to move to the next step. I downloaded the Eufy security app on my iPhone and followed the steps to create an account followed by joining the doorbell to my home wifi. The final step was to pair the doorbell to the chime. In my case, the chime is about 30 feet away central to the main first floor hallway and audible through the entire house. Once paired it walks you through a test to ensure things are working. Mine was successful the first time. I proceeded to setup some basic preferences such as illuminating the LED ring on the bell itself during night time. This is both for security and potential guests being able to easily fine the doorbell. I completed my installation in the late evening, so it was already dark by the time I finished the install. I was able to take advantage of the night vision feature right at this time. My entire front yard was visible and clearly seem despite otherwise being fairly dark (photo attached). The chime includes various chimes which you can cycle through by clicking the bottom on the top of the chime itself. It also has 8 holiday themed chimes to choose from, making it a fun element to various holiday seasons. For the time being, I left mine on the initial default as I found it very pleasant and fit my needs perfectly. Over the course of the next few days, I would get alerts from delivery folks and others that came to my door. It was nice to be able to see a package delivery notification during times they did not ring the doorbell. I live in a very safe neighborhood where porch pirating is not a thing I’ve ever experienced, and I often see packages left on porches for what appears to be days sometimes. It is nice to have the added security though in the even someone does decide to steal or damage something on the property. I found very little false positives, though sometimes a tree branch, bird, or other motions will trigger the “human alert” when in fact, no humans were present at the time. I found the talk feature to be especially nice for when sales folks came to the door. I am working remote from home so it was easy to talk via the doorbell to let them know “I am busy working, I am not interested in talking about your product, have a nice day” and send them on their way. This. Is also nice during COVID to eliminate human to human contact on things that are not necessary. Eufy provides 5 days of continuous recording for absolutely free! Let me state that again. 5 days. Continuous recoding. FREE. With NO monthly subscription. Videos are stored in 2k resolution as well. I’ve found all of the recordings I have watched to be in outstanding clarity. The doorbell even has an HDR feature if the clarity is not good enough. It is recommended HDR be turned off unless it is needed. This alone makes this product heads above anything else on the market. This is worth 3x the price of admission. If Eufy had a downfall, it would be the lack of full integration with other virtual assistants, such as Google Assistant or Apple Homekit. You can however control other accessories such as security cameras or other Eufy security products with these smart assistants, but the doorbell unfortunately was not recognized by either my Google Home account or Apple HomeKit. This is far from a deal breaker providing the fact the first party application is fantastic, the lack of monthly cost or 5 days worth of cloud storage. I did find this a bit disappointing though as someone who likes to have everything in my environment operating off a single pane of glass. For now, I’ll happily live without Homekit integration. It Eufy can get this added in a later update, this will be the greatest doorbell on the market. There are currently (at time of writing) very few options for HomeKit users, and the ones available are expensive. Eufy would KNOCK IT OUT OF THE PARK with this additional feature. Overall, I am very impressed with the Eufy video doorbell 2k pro (wired). I will be recommending this as my go to solution when asked by friends or clients. Unless you absolutely require full Google Assistant or Home Kit integration, you should highly consider this product for its security, high value, and very nice looking product.

I purchased this video doorbell because it is one of the few that does not require a monthly subscription. The two stars are for the camera quality, otherwise it would get none. The camera comes in very clear. I was surprised how well I could see everything. The night vision is great. Unfortunately even though the doorbell is only about 25 feet from my router more than half of the time it is not connected. I had two packages dropped off yesterday and it never registered a single person coming on my porch. No video clips to review or anything, but the night before during a storm every time the lightning flashed it showed me my wheel of my car and told me it detected a human (this happened about 7 times), the next day it detected my cat as a human. I have tried to view my doorbell a few times just out of the blue and it has told me it was unavailable almost every time. The feed loads up so slow people are sometimes ready to walk away by the time I can see what triggered the alert-it would be so much faster to just walk to my door and answer it. Maybe it will still be useful when I’m out of the house.. If it can manage to stay connected. It seemed to get even worse when I tried to connect it to my Google home assistant so I’ve disconnected it from that for the time being to see if it helps. No sign of improvement yet.

This is a review for the wired version of the eufy smart doorbell. So far I'm loving the eufy Smart doorbell. Instant likes: easy install, no monthly fee, great in-app features. Out of the box it seemed daunting of a setup. I mean, it's a wired smart doorbell. To my surprise, it's a very easy installation... Just read the directions and have faith. It won't take you more than an hour from start to finish. I applaud eufy because the setup instructions were very good. They even offered a setup video if you're more of a visual learner.  Most people won't have to drill holes for the doorbell, and if you are one of those... You're lucky. My house is stucco, so I had to go to Home Depot to purchase a mason 1/4 inch drill bit. Obviously stars won't be impacted because it's not BB or eufy's issue. Once I purchased the right one for about $4, installation was easy! My doorbell wires weren't long enough to connect to the device, but fortunately an extender was provided. It was then very easy to attach to the wires to the device, but it was tough to close it at the end. The extender wires that connect to the device stay straight, which made a slight awkward angle to close the unit. I felt like I had to shimmy the wires a few directions until it fully closed. Once the doorbell is installed, it shows a yellow light around the bell portion. This was great, because it meant I was good to proceed to connecting it to my wifi. Red indicator means something isn't on right or not enough power. It connected quickly to my WIFI and updated itself. From there I downloaded the mobile app and created an account. I then synced the indoor chime to the doorbell, which was just holding down a button for two seconds. Very easy. I like how there're multiple chimes to choose from. Hopefully they add a few more in the next patch update. I have an overhang over my front door, so this provides a clean clear picture. I must admit, the picture provides a sharp super impressive 2K.I live in an area where it gets really hot, so I'm happy it won't be in the direct sun. I was able to test it a few times, and it alerted me when someone was approaching the door. It's a bit sensitive, but luckily you can change the settings within the app. Just find what works best for your environment. It also shows a "snapshot" image next to the video, capturing the person's face. Love this feature! Quick needs to get started:Screw driver, mason 1/4 inch drill bit (if necessary), existing doorbell wires, transformer power adapter 16v ac or 30va or above, wifi, eufySecurity app. Pros: No monthly fee! App Full HD, 2K  image picture Sound quality Digital chime (upgrade) Can alert my smartphone 5-day continuous recording Provided a wire extension Setup instructions were very good Angle wall mount Weatherproof Human detection Voice assistant, so I can use my Google Smart Hub! Can talk to someone through the doorbell from the app Cons: Make sure you have the right tools to mount (had to purchase the proper drill bit) Unit is a little warm to the touch Sometimes detects a human when no one is there (happens about 3x a day) Overall: I'm very pleased I didn't need to be a handyman or electrician to install this. Patience is key and everything went smooth. It was a great personal victory. My only ding so far is that even when I adjusted the sensitivity feature, it alerts me that it detects a human, when no one is there. I don't mind though, because I'd rather it alert me than not. The picture and sound are fantastic. I've been wanting a smart doorbell for sometime. I've put it off because most others require monthly fees. This is a no brainer. There's a one-time purchase at the store, then nothing. It's perfect for those that want a smart doorbell without paying a monthly fee.

Setup ______________________ Very easy to install, flip the breaker off, install the bridging wire on the transformer and install the ring bell. Mounting is very easy, two screws for the mounting bracket and push the bell on, which locks the plastic pins on the bracket. Design ______________________ I like design look, large button and large camera lens. Very neat and clean. What I am not a fan of is the mounting in the terms of the security, and I will mention this later. Experience ______________________ This device has some great features that I love but it’s not flawless. I had experienced some negative things as well which I will mention first. I had several late notifications, at least two occurrences where person is not detected at all (on the notifications), and it constantly “recognizes” branches from my front tree as human. I say at least two because it didn’t detected me on two different occasions but did detect my son who was walking 10ft behind me and video starts with him walking toward the house after I was already inside. As previously mentioned I am also not fan of the mount which makes bell easy to be removed (with paper clip only), tempered or to be stolen, and plastic release pins cannot compare strength to screws. It’s practical for installation but vulnerable for those with bad intentions too. This device does not seem to have internal battery and losing the power or flipping the breaker does turn off/disable the device instantly. Also please include vertical angle mount, it’s very important to see packages on the ground especially for those whose house is built with vinyl siding that has vertical slope up and ring ends up recording sky and horizon. Now about good things which I honestly love. With 2k full hd lens and 160 wide viewing angle provides great video quality and large area of coverage, day or night. Audio quality is I will say very decent. Motions sensor is the best I have seen and detects movements all the way to its visibility – if preferred motion zone is large. Local storage makes this great device for two reasons: you don’t have to pay for any subscription to save and access your video and most importantly it saves them locally so even if you internet goes down videos are still recorded, saved and accessible later. Other very important feature is that you can enable 24/7 recordings and capture video of everything in the front of your doors, constantly for 5 days. This is very great in case of the event where you want to see everything not just random parts motion clips, and this is what I called real security device. Facial snapshot notification feature is extremely helpful and I love it. Mobile application is user friendly but options rich which allows you to change bunch of settings and customize it to your own needs. Pros: ______________________ 5 days of continuously recording Local storage Recording not network dependable Great area of coverage Good motion sensor Great video quality 2 way audio Facial snapshot notification Smart zones Highly customizable Cons: ______________________ Mounting – easy to be removed Missing some events (on the notification) Some delayed notifications Lack of vertical mount bracket for vinyl siding No battery

The reason I went with the eufy smart wi-fi video doorbell is it did not require a monthly subscription to access events and videos. Easy to use app and easy install. Would recommend!

I purchased this updated version of the wired 2k doorbell from Eufy because I did not want a monthly subscription based doorbell like every other brand that is out there. So far, it has worked very well. Comes with 32gb internal storage and 5 days of continuous recordings, which is big improvement over the previous model that had 4gb internal storage and no continuous recording. Installation was easy and the app to get the doorbell setup was pretty straight forward. I had installed it with no modifications except for using the 15 degree wedge that comes with the doorbell in case your doorbell location is right next to a wall and about 12 inches away from the door, like mine is. It helps ALOT to get a good view of the recessed entry that our house has, so I appreciate that a wedge is included so you don't have to try to make your own somehow. Functionally, the doorbell works very well. I get alerts from the Eufy Security app whenever someone (or something) enters the zone that I set. With the app, you can set a zone where it will start detecting, or you can do the opposite also, and set an excluded zone where you do not want it to detect motion from. You can also adjust sensitivity between 5 levels, and the AI works really well for snapping a photo of a persons face when they enter your zone and sending it immediately to your phone...great feature! I do get occasional false alerts, but because of how our house is oriented and all our moving items around our door, it's not bad. Delay between video/voice and phone notifications is about 1 to 2 seconds at most, so talking to someone at the door works fairly well. We also have this connected to our Google Smart Display, but that I need to tinker with, as we have like a 20 second delay..not sure what the issue is, or if google purposefully slows down anything that is not their own video doorbell product. We also have a mesh wifi system so maybe that causes additional delays in video to the Google Home Display. The doorbell also comes with a plug-in wifi chime that has like 15 different chimes to pick from, and you can adjust the volume. Simply plug it into any outlet, sync it and you are done. Overall, very happy with this. I can view my porch from my phone with a live view, or view continuous recordings going back 5 days which is great, even when I am in another state. I am a fan of this doorbell and hopefully they come out with their updated outdoor security cameras that will have continuous recording by the end of the year!

Easy to install, didn't have any issues. The picture quality is good and it works beautifully. There are a couple issues which is why this is only a 3 star. Playback is kinda slow to load and sometimes doesn't load at all if your away from the house. The other issue is it takes 1 minutes to get notification when someone rings the doorbell when you're outside the house. I know it's 1 minutes because when I get the notification and click on it, at the top it'll tell you like 55s since doorbell ring or something like that. Not once have a got the notification in a timely manner. I missed a few people specifically because it took so long for the notification to come. My old house had the Nest doorbell and the notifications came within 20 seconds. This comes in at 3x longer. Other than those 2 issues, everything else is working as should

The Eufy brand is setting a new trend for every day products. The ring bell was so simple to program and installed. Since I already had a ringer in place, it took me about 30-45min from beginning to end. I love how I can customize the tone of the ringers and set up customizable zones for alerts. My home security cámaras tend to detect trees as people but not the case with this Eufy ringbell.

Great doorbell, I switched from Arlo, to Eufy. Best decision, easy installation, easy connectivity, great overall experience. Awesome that there is no subscription fee and that you can keep everything local. Will definitely stay with Eufy

My family loves this product. It works well and easy to upgrade from old doorbell. The quality is pretty nice.