Customer Ratings & Reviews
- Model:
- T8123J21
- SKU:
- 6476323
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the SoloCam L40's excellent camera quality, long battery life, and ease of use. Many appreciate the bright spotlight and effective night vision capabilities, along with the convenient built-in storage and wireless functionality. However, some users find the motion detection could be improved, and a few note that the camera's size is somewhat substantial. Overall, the positive feedback on key features outweighs the concerns raised by a small number of users.
This summary was generated by AI based on customer reviews.
Failed to connect to Wifi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to go back to the store, never connected to wifi even mine is 2.4GHZ
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Make sure the device is connected to 2.4GHz Wi-Fi
-Make sure wi-fi password doesn't have ANY SPACES
-Please try to turn off the firewall setting on your router
-Make sure port 8.8.8.8 and 8.8.4.4 in router have not been disabled
-Try performing setup on a different mobile device
-Perform a hard reset on your device by holding down the “SYNC” button for 8 seconds, waiting 30 seconds and
repeating the setup process. Save important videos before resetting device.
-Try to connect the camera via mobile data on the phone, you may need two phones. Enable the hotspot on A phone and connect B phone to the hotspot, then try to connect the camera to the hotspot
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Some initial concerns, but okay now
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the first three days that I had this camera, I was absolutely thrilled with it and could not stop singing its praises. Image quality was terrific, the light was nice and bright, the night vision was AMAZINGLY sharp, and the app was easy to use. Installation was a little tricky, but I managed to get the camera setup after separating my network's 2.4 ghz and 5 ghz bands into two different names. After the third day, we received a light, misty rain. At that point, the camera spontaneously disconnected from WiFi and would not reconnect. I brought the camera in and let it dry out for two days. During this time, it managed to get itself back onto my network; and it installed a firmware update. Since then, I haven't had any issues. We've even had two days of fairly heavy storms, and the camera continues to function just fine. I'm still a little anxious about this camera and inclement weather. But for the most part, I'm quite pleased with it.
I would recommend this to a friend- Pros mentioned:Camera quality
Well Designed and Quality Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless cameras are the best. Quick and easy setup simply using wifi (make sure it can get access to wifi) and the ability to access this camera on a phone or other device make this a great product. The quality of the picture is very clear and the added floodlight is a nice addition. Highly recommended!
I would recommend this to a friend - Pros mentioned:Camera quality
Clear Image
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera and it has a super clear image, however, the spot light is not as bright as i would like, once it looses charge you have to unscrew the camera so it make it dificult for charging. but over all it is a really good camera that produces a good image.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Size
Eufy Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing. It was easy to install and the features were easy to setup. I’m going to purchase more to install in other places around my house. It is a bit bulky but it’s tough and durable.
I would recommend this to a friend Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Good features and does not require a subscription or a home base unit. App can be glitchy but overall very good.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy anything else. Easy to setup and the app is easy to use. Going to purchase another one for our back yard.
I would recommend this to a friend - Pros mentioned:Night vision
2k spotlight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Eufy spotlight clearly records in color at night making it very clear to identify things in the dark.
I would recommend this to a friend Eufy stand alone wireless camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the eufy door bell camera so this was a add on. It works fantastic. I would recommend it to anyone who has WiFi
I would recommend this to a friendHorrible instructions and missing parts.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.11/4/2021 - DON'T BUY THIS GARBAGE. Horrible instructions and missing parts. The instructions are terrible and parts are missing that you need for the product. How does this not come with a power adapter and warn you that you need a 15/64 inch drill bit? I have a B.S in Pure Math and I don't even know what 15/64 is! It doesn't even tell you if this needs to be charged for 1 day or continuously charged. This also looks like another model that eufy has - I thought this was the model that comes with a magnetic base.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
The product does not have a charge adapter and a magnetic base. For installation, the size of the hole is the size of the screw. Use the screw to fix the base. It can be charged for 8~10 hours at a time and it can be used for 4 months.
If it doesn’t help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!