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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 168 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the SoloCam S220's exceptional video quality and overall performance, capturing very good pictures and videos. Users appreciate the expandable storage option via a SATA hard drive and reliable connectivity through Wi-Fi. Battery life and night vision also receive positive feedback, with customers noting clear visuals even in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 168 reviews
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Eufy-SoloCam S220

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Eufy cameras are very high-quality built-in solar panels to keep the batteries charged and the quality is very good color and black and white.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to navigate. Trouble setting up notifications and detection distance. Nice camera, picture very clear. They went a little of cheap on how it gets anchored to house.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Plan on getting this with a 2.5 inch laptop drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So one thing that Eufy and Bust Buy (and nearly every other retailer and e-tailer for that matter) fail to mention is that the HomeBase works best when you add a hard drive to the mix. The good news is that nearly any laptop hard drive is compatible, and is incredibly easy to add. The bad news is you may also need to buy a precision screwdriver to install the drive. The bad news is you’ll probably decide two weeks later that you need a bigger hard drive. I suggest a 5400 RPM model as transfer speed isn’t a big issue but heat may be at some point. Otherwise, the S220 cameras are great and easy to use, the HomeBase is incredibly easy to use, and there are so many compatible options in the Eufy ecosystem to this that you’ll be able to find a camera to fit ANY need. Just as a side note, the reason I suggest a hard drive over a SSD with the HomeBase is that SSDs have a shorter lifespan than hard drives while being constantly written to, especially lower-end models with QLC memory chips. With 5 of my cameras constantly recording at 2k resolution, I’ve already captured 320GB of video in a week. Best Buy does sell 1 and 2 TB laptop hard drives that work perfectly with this and won’t break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    overprice for my simple use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with setting it up due to my router running on 2.5 and 5ghz. I was unable to set my nighthawk router to only run on 2.5 for the camera. Not sure why, but it eventually connected after 2 hrs of research. I think it is a good camera, takes clear videos and several options to adjust movement. It does not have an adjustable base so the camera is only able to point out straight. I would have preferred it to be adjustable. It is an expensive investment but I got it on sale and had a best buy gift card. So far I am only using it to view the night time deer that are eating my plants.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy camera system definitely good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, the batteries hold a charge for maybe a month, not sure yet. good resolution

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras themselves are great. Super good video quality and easy to install. The app is the only issue. It tends to glitch but overall would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These cameras are by far the best I've purchased!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the look for new cameras, try these!! I was skeptical about solar cameras but they are by far the best in the market. I really like the clarity, the picture is so clear you can spot a fly from 100 feet away.(LOL not that good but you get the picture. I am not a good electronics nerd but these are very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eufy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working really well. Replaced arlo that never worked properly. Eufy to the rescue. Like that I was able to add my own hard drive. Range is good also.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988-7973 eufy

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Eufy ftw as always.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Eufy products and this is just another example of their quality. Easy to install, works great, and incredible video.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great ! Easy setup and installation! Video quality is great too

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Video quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great and stayed charged with the integrated solar panel. Homebase is great especially since the storage can be upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Video quality

    Rated 5 out of 5 stars

    Best in its tier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless cameras are top quality with on device storage or hub expanded ssd. No subscription!.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steve S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy ! Works great , easy to install, well made .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how easy it was to get them working. I inserted an old drive for additional storage, installed the app on my phone and followed easy direction and it was up and working. I love how it can send notifications to my phone without using an external cloud service the I would have to pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent camera for self recharging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these cameras have performed above and beyond anything that I would’ve expected from a solar charged camera. The image quality is excellent and they do an excellent job on recharging themselves. I also love that the base station comes with an expansion slot for an additional hard drive and allows. You to also connect an external USB hard drive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    Great day and night vision.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great picture quality, expandable storage, good motion detection.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Best Buy Employee

    Rated 5 out of 5 stars

    No Cloud Based junk

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted some cameras that could store videos locally and didn't want some giant thing cluttering up a shelf like the old security camera nvrs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic product!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product!!!! Money well spent. Easy to install easy to set up a great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Eufy security system with homebase 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . The camera quality is good . Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Helps

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. Had great battery life. Work very good day or night. The adjustable sensitivity and range is fantastic. Very easy to work and adjust to your preferred settings. Works extremely well and very good unit for the Price?

    I would recommend this to a friend
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