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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6284 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 6,284 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to install. Turned my tv into a smart tv. I love it!! I recommend purchasing before spending money on new tv. I installed it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to get free TV with Roku. Setting it up was easy. Many streaming services are available for free. The voice remote is a good feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roku is great! I purchased this for 1 of my spare bedrooms, & turned in my cable box. Wish I had done it sooner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires HDCP 2.2 or HDMI 2.0 port to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I bought this for does not support it so I have to return it unfortunately. Make sure you have the correct port before you purchase. I love roku and have 2 roku TVs just don’t want to replace my old bedroom Smart TV yet. I will always recommend roku because it’s simple, inexpensive and does what it’s Exocet to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    confusion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a confusing device to operate. I have to reset my preference's each time I turn it on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Express 4K allows easy control of your TV streaming channels and change to Netflix or other programs like Disney+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It just works. Good streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good streaming device for people who don't need any additional fancy functionalities. It just works.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give it a low rating because it would not work with an Infinity router. It does not have the capability of connecting automatically with a button push on the router, like the Fire Stick does. The on line help instructions all said to restart the Roku and restart the router. That did nothing for the issue. The on line chat wanted to charge a dollar and required registering with a credit card. I was able to connect to my phone as a hotspot to update the softwire, but that did not help I was able to get a Fire Stick connected and set up. I am returning the Roku. Despite what I read about the Roku on line, it does require a free membership to use. In most cases, it will probably work for most users. I can not fairly rate the value or quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not all alike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little confusing getting started with no help from Roku

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am liking it. I am still getting use to streaming our TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kims tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice device to watch charter in bedroom. Price was 10 dollars lower at Walmart. Just saved time to buy it with the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer generation has better remote to device reception and a good 4k picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for the conventional travel and was what is the assuming on the go and a little of ease device!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy-Unless you like frustration-HDCP errors

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit constantly delivers HDCP error messages with YouTubeTV. I’ve tried all the crazy suggestions listed on Roku’s site. This is thing is a piece of crap. Probably have at least 6 other Roku NON-4K units between 2 residences and none of them have this issue. And I’m NOT even using it with a 4K TV. STAY AWAY - DO NOT WASTE YOUR MONEY!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add to the home entertainment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku, great price for the streaming device. Solved the problem of additional TV, without the need for an additional cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 3 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good for streaming. I have had a few issues with some sites though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect to save money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my air bnb to save money on having cable everywhere. Definitely something everyone should consider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a more advanced one with volume control and usb port

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NO INTERNET BROWSER BUT CLEAR PICTURE QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was tired of all the bloatware on a famous brand stick and heard these didn't have so much and you could actually delete a few ow them that I would never use..............THAT BEING SAID HAD I KNOWN IT DIDN'T HAVE A INTERNET BROWSER NOR CAN YOU INSTALL ONE ANYMORE. I WOULD NOT HAVE BOUGHT IT. IF I HAVE TO CHROMECAST FROM MY COMPUTER TO MY TV,, I'LL JUST USE MY COMPUTER.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! We appreciate you expressing your thoughts. We recognize how crucial it is for you to have an internet browser installed on your device. Please be aware that we do not currently have this feature. No worries, we will be sure to pass this along to the product team. If there is anything that we can assist you with down the road, please don't hesitate to reach out. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Title to what

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a CNN little slow to react but worth the wait.

    I would recommend this to a friend
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