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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6284 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,284 reviews
  • Rated 4 out of 5 stars

    replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace two rokus because no longer support netflix or prime

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still buying them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my Roku. I have 4 different ones plus a Roku tv. Just wish they lasted longer. Mine stops connecting to the internet after about a year. Not a huge issue for price but it's still annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Won’t play Angry Birds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s great and everything, but I can’t get it to play Angry Birds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally has a lag time but overall good product and is saving me money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby an item to use in your home and with your television

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest little apparatus!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roku..Easy installation and ready to use in minutes! Streaming at its best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fair to buy for low budget

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this a few times and it was ok. Nothing to brag about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well. Remote a little lag, but otherwise great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Streaming Device EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying the other brand of streaming devices, I'm so glad that I've tried RoKu.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the roku, makes smart tv easy to use. Remote don't last so long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to stream on TV in family room. fit the requirement

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Get the warranty!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Roku devices work just fine, till they don't. I always purchase the warranty and they seem to die within the first two years of use. Lost count how many I've gone through in the last few years, but having that extended warranty guarantees I always get a new one for free! I currently own 5 of them.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! Thanks for your input. What specific issue do you have with the device? We want to know more and help you fix the problem of the device. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we're eager to assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Ugly but works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a little ugly sitting under the TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as expected. Easy to install. No problems with this device thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the many channels but it won’t allow me to add “YouTube TV”

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Roku Express 4K+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best we had to keep changing the battery every 2 weeks, we had no choice but just to use our phones as remotes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It has several built in apps like Netflix.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku Express 4 K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes quite a few steps to get to where I need to be to watch a program. The voice command doesn’t take me where I need to be . It can be frustrating. Maybe it will be better the more familiar I become with it. I have had this for about 2 weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Avoid Amazon Firestick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect. I much prefer it to the UI of the Firestick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV in a remote area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku works fabulously. The picture is amazing and adds so many more options.

    I would recommend this to a friend
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