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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6284 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 6,284 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great streaming device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roku. Decided to buy one as a gift to a coworker this Christmas season.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an amazing job love channels we can get from it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this order because it was delivered to the store instead of my home. The one I purchased on Amazon for a lower price works great.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Lynne, we’re sorry about your disappointing Walmart delivery experience. This feedback is essential to our team in partnership with our retailers, and we appreciate you sharing. We look forward to hearing about your experience with our product once you have it at home.
      Thank you for taking the time to share your thoughts, and Happy Streaming!
      Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Used in Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm still learning to use this, so far I'm very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DW's Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is great. It allows me to stream with more clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would recommend it to anyone who is looking for this type of item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The go everywhere ROKU.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable, great for taking on the go when traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase HP printer ink. Best buy had plenty in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google TV to Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a TCL Google TV, TV. Thought this would make my TV like a TCL Roku TV. It did, kinda. Can’t figure out why there’s no option on this for HD antenna channels. Am I missing something here?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No more cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three or more and love them would recommend to my family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good after you learn how to navigate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to get used to them and find something to watch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku. It is so convenient and easy to set up! Great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roku for traveling with.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to travel with us. Nice and compact. Great Roku for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in February to use to stream with my outdoor projector! It was a couple of months before I attempted to activate and it didn’t work! My return time had expired, currently attempting to contact Roku! I definitely do not prefer the stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote freezes often.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote "freezes" after a few minutes of use. I have to remove a battery for a few seconds and put it back it to get it to start working again . If I kept my receipt I would have brought it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Great the first year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted about a year before it started overheating. Can’t be good that they are on all the time and you can’t power them off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lynn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to enjoy TV and always a great streaming picture

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Least favorite Roku streaming device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok streaming device, I find stick works better over wifi than this unit but it works well just slower than wired device and streaming stick. Remote is not good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and ease of use. It's minimalist and sleek in design.

    I would recommend this to a friend
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