Customer Ratings & Reviews
- Model:
- 3941R2
- SKU:
- 10892531
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
Need more help to be able to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used. Difficult to use. Need more instruction to be able to use.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Help has arrived! Did you know that our Support site has a suite of helpful FAQs and online video tutorials?
You can get started with a step-by-step walkthrough of the setup details here: https://support.roku.com/article/1500004688162 or watch a video tutorial here: https://youtu.be/ZIvc5F8VPh0.
We hope that this gets you up and streaming soon!
Roku Customer Advocate
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a previous Roku that works great but this on is a problem.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months the remote not working what a waste. I m not recommend it too bad
No, I would not recommend this to a friendreturned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned mine because it wasn't working. Read the manual, did everything right so --
No, I would not recommend this to a friendNot good product to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not getting what was said no local news unless subscribed
No, I would not recommend this to a friendRoku Express was a dud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Express streaming media player I purchased was a dud and I returned it for the more expensive Roku Ultra media player.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like gona return , no numbers , no volume.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, product was not working properly after installing.
No, I would not recommend this to a friendMeh.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It locked up on 4K content. It died 1 day out of warranty.
No, I would not recommend this to a friendWould not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quit working within a month. I have to reboot every time I want to use and sometimes that doesn’t work
No, I would not recommend this to a friendNo Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reset every one every time turned on. Would not recommend. Bought Firesticks all work with no problem.
No, I would not recommend this to a friendPrefer the Roku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't really like this type of Roku device so I returned it.
I would recommend this to a friendNOT GOOD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT DIDN'T WORK FOR ME. IT WOULDN'T SEND MY E-MAIL ADDRESS, SO I COULD GET IT TO WORK.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Preston, this doesn't sound quite right and we'd like to help, if you still have the device.
Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Roku review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not love it! Too hard to find local channels.
No, I would not recommend this to a friendDid not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work correctly, had to return. Would not turn on properly.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Ben, thanks for taking a moment to share. We're sorry to hear that the product did not work out for you. If there is anything that can assist you with down the road, please don't hesitate to reach out, or visit our helpful suite of FAQ articles at go.roku.com/support.
Happy Streaming!
Roku Customer Advocate
Who would charge for this problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought three different goods including it,but it was missing,the rest two arrived
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Kevin, we're always here to help if you're experiencing issues with your new player.
Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interferred with existing AV system remote control (Sony TV, Denon Receiver)
No, I would not recommend this to a friendOhOh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunatly it didnt let me get the channel that i wanted.Had to return.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for your feedback though we're sorry to hear that the player did not work out for you.
If you give a Roku player another chance in the future, be sure to use our Channel Store Checker tool! It's available online to see exactly what channels are offered and available in your region: https://channelstore.roku.com/browse.
Happy Streaming!
Roku Customer Advocate
Phan Pham
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control isn’t working and I would like to return it
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. It would not work. Very disappointing, sorry.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for taking a moment to share, though we're sorry to hear that the player did not work out for you.
If there is anything that can assist you with down the road, please don't hesitate to reach out, or visit our helpful suite of FAQ articles at support.roku.com.
We appreciate the comments and will be sure to pass this along to the product team.
Roku Customer Advocate