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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 265 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 3), with many mentioning positive experiences with installation. Customers also appreciate the on-time delivery and careful handling of appliances. The portability and installation speed have also been noted as positive aspects of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 265 reviews
  • Pros mentioned:
    Delivery, Overall performance

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and they were very polite and respectful and helpful good service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Install - Horrible Scheduling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent however the scheduling process was horrible. First 2 attempts failed - I had to call on the first one to find that they did not have the TV and would not be coming - found that out 2 hours into my arrival window. Second attempt had the installer so booked that he would not have enough time to pick up the TV and get to my home. Installer scheduled the third date and that worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. The installers coordinated their arrival, were prompt, cleaned up debris and departed with no issues. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service was fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was seamless from start to finis. and the guys did great and were friendly with good attitudes. I appreciate it very much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every dollar. Better than the cinema.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is still working amazingly after 18 months or so. Gaming in it is everything you could ever ask for. Movies are amazing. Every other TV on earth looks cheap after owning this one. I'd say I'm happy to have purchased this oled versus competitors versions. The remote is so intuitive, it'll feel natural to use almost immediately. Forget what you hear about burn in. It has a built in screen saver that will run within a moment of inactivity. Save your money there and just enjoy what this TV can give you. Also this TV does just fine in a brighter room. No complaints. I don't think an average or above average eye can complain in that regard, it is plenty bright!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No se debe cobrar a miembros con tarjeta Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the amount of money that the existing member already spends on purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the anti glare feature is worth it and the picture quality is unblieveable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of my fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team had to come from Midland, pick up my new fridge in San Angelo and bring it over 20 miles to deliver. Great guys that delivered my fridge! Plus, my delivery was the only one that day. All for their standard price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys came at the appointed time and were pleasant, respectful and were great at the installation of the wall mounts and televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! Received item when promised.Staff brought in TV and was very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed delivery. They kept me well informed. The installers were so professional. Quick, professional and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Installation Service Personel.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grateful for getting the installation even though I reside outside of Bend but the installation was done quickly and well within my schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time with no issues. I needed help setting it on stand and they helped with that. Really appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excellent delivery service no damage done to my product and helped get it inside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installation by the Geek Squad. This is the only way to go on a large heavy tv. They know what they are doing and get it right and make sure you are happy with the result before they leave. They also clean up and vacuum before leaving. They even wore boots on their feet as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new refrigerator and a new look to my kitchen.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new refrigerator. It looks great in my kitchen and it is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver/Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were courteous and professional .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    our new Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery people were very professional, very quick in getting it installed, and cleaned up all the boxes before they left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a problem when the mount that was supposed to fit my TCK 65 inch Series 8 did not, in fact, fit. The installer from Best Buy was forced to reschedule and then find 4 extra long screws that would fit. He did and the follow through was excellent. It was not his problem that the mount sold to me was incorrect. And yet, he did make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Free install is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat free delivery and installation. They were fast and professional

    I would recommend this to a friend
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