Customer Ratings & Reviews

This became a problem when the mount that was supposed to fit my TCK 65 inch Series 8 did not, in fact, fit. The installer from Best Buy was forced to reschedule and then find 4 extra long screws that would fit. He did and the follow through was excellent. It was not his problem that the mount sold to me was incorrect. And yet, he did make it work.

Good delivery experience, helpful guys and on time

Delivered on time! Was raining real bad the day of and they were great!

I am very satisfied Home Service. The Team did a great job setting up our new Samsung 65" TV.

The Geek Squad were WONDERFUL!! I was so pleased with the job they did, they took away the TV I was returning and installed the replacement with expert efficiency. They were both friendly and professional. I'm pretty far away from the store but they were here right on time, They even took away the packaging etc.

Delivery guys were professional and helpful! Fridge came with a few imperfections and Best Buy is making it right!

We live in a fir forest about 40 miles West of Eugene and even though my husband is very handy and has an F-350 Ford truck, he recently had back surgery. So we couldn't pick up and bring the new dishwasher home with us. For a few dollars the Best Buy service team delivered it (and took away the packing materials and the old dishwasher! What a great option.

Excellent delivery service! I live in the mountains with difficult access. The delivery team did an excellent job unloading and preparing the item for setup. They were very careful and put everything back to the original setup. Doors had to be removed and furniture moved...everything was put back...they were very friendly the entire delivery!!

Was included in TV replacement. The delivery staff were kind and placed the new TV in a spot that I requested and they hauled the old one away. They were in and out in 10 minutes.

My Sony TV went out. I made two phone calls and the next thing I know I receive a call from a tech person letting me know my set would be replaced free of charge. I made a quick trip to Best Buy to pick out a new set. Within a couple of days the delivery men delivered my new set and took away my old set. It was all very painless. .

Fantastic job great performance and workmanship from both sides

They made it easy! Showed up on time. Installed it to a T right where we wanted it. They were in and out in 30 minutes!

As members of the Geek Squad there was no extra charge.

I love the fact they didn't charge me for this service and they came and got my lg c1 tv that did not work with my home theater system and put it in the Box and bought me the Sony xr55a80j tv when I returned my lg c1 oled

The extended delivery area saved us a lot of trouble in taking our TV home!

Had a little trouble getting the stove in, very popular stove, the delivery people came when they said they would, on time , very nice people and did a good job. Installed , cleaned up all the rappers and took away my aunts old one. Very pleased

My GE products are great. They are very easy to use and very efficient.

Team did a great job delivering and even trying to install it as there was an error without having the install included.

The crew did a great job delivering and setting up our new TV. They were prompt, polite, and professional. They did a great job setting up the new unit to maximize the overall picture quality. We were very happy and they were well worth the money paid.

I was kind of surprised that Best Buy would deliver where we live. It's not like we are real close to any of their stores. But two guys showed up with our order, hooked everything us and were gone in record time. We couldn't ask for better service. Thank you.