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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality, with many praising the sharp, high-definition video. The ease of setup and user-friendly interface are also frequently highlighted, along with the impressive night vision capabilities. The wide field of view, providing a comprehensive view of the monitored area, is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 5 out of 5 stars

    Looks like a nice camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a present, will provide review later.

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Hello, Thank you for giving us a great review. We appreciate your honest comments. We do appreciate when our customers take some time to leave their honest feedback about our products. Best Regards, EZVIZ Expert Team ezvizlife

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great if only...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, clear Pic, like motion tracker. Unfortunately, I had to return because I was getting 60 false alerts per day. It seems as if the camera is triggered by motion or sound. So every time my ac went on, the sound triggers the camera to send me an alert. I changed the sensitivity option to less sensitive, but was still alerted constantly, it's a shame there is no option to select only motion alerts or to select detection zones. Otherwise this camera would be a keeper.

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Hello,

      Thank you for your feedback regarding your experience with our product. We sincerely apologize for the inconvenience and would be happy to assist you with any issues you’ve experienced. We care about the experience our customers have with our products and would love to help you set up and meet your security needs. Give the EZVIZ Tech Team a call at 1.855.MYEZVIZ (693.9849), Monday - Friday 7am - 6pm Pacific Time or email us at [email protected]. We love to help!

      Best Regards,
      EZVIZ Tech Team ezvizlife

  • Rated 2 out of 5 stars

    I return this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not works well! The app no works with the camera. Is very difficult install the camera with the WiFi .

    No, I would not recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Hello Angelika,
      Thank you for your feedback. We are sorry that your experience with our products has not been a good one. For any technical issues, we recommend you contact our tech support team as they are able to help you resolve your issues with the product. But since you have already returned the product then, we hope that you will give us another try again in the future.

      Thank you

      EZVIZ Team ezvizlife

  • Rated 1 out of 5 stars

    Not a discreet camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and not discreet enough. Needed something smaller and less noticeable.

    No, I would not recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Hello,
      Thank you for your feedback regarding your experience with our product. We sincerely apologize for the inconvenience and would be happy to assist you with any issues you’ve experienced. We care about the experience our customers have with our products and would love to help you set up and meet your security needs. Give the EZVIZ Tech Team a call at 1.855.MYEZVIZ (693.9849), Monday - Friday 7am - 6pm Pacific Time or email us at [email protected]. We love to help!

      Best Regards,
      EZVIZ Expert Team ezvizlife

  • Rated 5 out of 5 stars

    Suits my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works as described. At first I couldn’t get it to connect to the WiFi. Tried several times. Called customer support and was connected in no time. My advice is that if you are unable to connect the first time, delete the camera and start all over. If you get an error message when you try to delete, just tell it again to delete until it works. After about 3 fries, it deleted my camera and then it connected right away. I’ve had no problems so far with the camera going offline. Pan/tilt feature is very nice. I decreased sensitivity and I’m pleased with the motion alerts. I have no complaints with this. After liking this camera, I bought 2 outdoor EZVIZ cameras. I am pleased with them too but miss the pan tilt like on this camera.

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Hello,
      Thank you for your feedback. We are glad you are enjoying the camera and apologize for the time it took to get the camera connected and running. Feel free to reach back out to our tech support team if there are any other issues. Check back with us as we do have new products coming out!

      Thank you
      EZVIZ Team ezvizlife

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