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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $2,999.00

Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

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Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers express satisfaction with the ActiveSmart 17.1 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator's design, saying that it is well-designed and prevents items from getting lost in the back. However, some customers have concerns about the water filter, reporting that it has to be mounted on an exterior wall, is located behind the refrigerator, and has leaked water. Additionally, the lack of a light in the freezer has been mentioned as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer light, Water filter

    Rated 4 out of 5 stars

    What a beauty!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator inside and out. Since it wasn’t available to see in the showroom I took my chances. It is very spacious inside and fits my odd sized space perfectly. The teo negatives are that there is not a light in the freezer. I would think this would be standard on this higher end appliance. The other negative is that the filter is behind the refrigerator on the wall. You have to pull the unit out every few months to change the filter. Plus side is the floor will get cleaned underneath every few months. Overall im very happy with my new fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 1 out of 5 stars

    Failure from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed and caught fire within a few weeks. Leaked water all over my kitchen and I still haven’t heard from your claims dept. I filed a complaint. Your product damaged my home. 90 days to replace? Get it done. You fail.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    What a Gem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great refrigerator. Searched for a counter depth fridge for months. Kept coming back to this one. Was concerned it would be too small. It's designed so well that it holds as much if not more than slighly larger refrigerators. It's so well designed that nothing gets lost in the back. You can find everything easily. And, did I mention how quiet it is? Have had it a month and have heard myself saying 'why did I wait so long?' Beautifully designed, inside and out. Pricey but worth every penny..

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter has to be mounted on an exterior wall. I was not expecting that. And Best Buy delivery/install team was stumped by it.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 4 out of 5 stars

    Nice but clumsy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter has to be installed behind the refer which is very clumsy. Ice maker is very slow. 4 cubes an hour. Otherwise a nice unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Perfect size

    Rated 5 out of 5 stars

    Its so perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ask for a better fridge! This thing is the perfect size for anyone with weird sizing for fridges, it opened to the left which is amazing and it gets so cold!!! LOVE LOVE LOVE! Its also so sleek! The water hole is very shallow which is awesome Becasue you get more storage space in the shelves! Amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look but fails on a couple of things, everything on the top shelf will freeze and big miss by not having light on the freezer (I mean, its a "premium" product)

    I would recommend this to a friend
  • Pros mentioned:
    Delivery
    Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the refrigerator was damaged so we had to send it back. We're now told a replacement won't be ready until December. However, the delivery people were extremely efficient and professional and made it easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door alarm

    Rated 5 out of 5 stars

    Proud of my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, spacious refrigerator. Love that it lets me know when I've left the door open for too long and the shelves in the freezer for organized storage.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge for the rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for sleek modern clean lines…look no further! This beauty is sure to cause envy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and size was bigger than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fisher & Paykel refrigerator, i would highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.Campbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd replacement in 45 days. Ice maker is a piece of crap.

    No, I would not recommend this to a friend
  • Customer reviews from fisherpaykel.com/us

    User rating, 3.7 out of 5 stars with 3 reviews on fisherpaykel.com/us.

    See all fisherpaykel.com/us reviews
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