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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 323 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the Ace 3 Activity Tracker for Kids' step tracking, ease of use, and battery life as positive features. The fit and motivational aspects are also appreciated by users. However, some customers have expressed concerns about the band durability and setup process, while others have noted the absence of heart rate tracking and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 323 reviews
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Fitbit Ace 3

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product To Keep Track Of Your Kids Activities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. well made, works well.easy to use....kid use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and durable fitbit for younger kids with long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my daughter and it helps keep her active to get her steps in for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 9 year old son and he loves it, he gets more excited to move around.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy with his watch. Enjoyed checking on the steps and can track via application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for children

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for our granddaughter, who loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 3 out of 5 stars

    Great for younger kids!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tracker for kids. Kris good step co I up n get and plenty of challenges the the Fitbit app. Heated toward younger kids under 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great product.. easy to use for kids but not much options

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Would give negative stars if I could.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've spent hours over the last week trying to set this ridiculous device up. It requires a child's Gmail account, which must "supervised" if they're onder 13. Then when I use the kids Gmail, I get the error" this email cannot be used because it's supervised.". Upon googling and searching their help forum, I learn that it's a common error and not even tech support can help. Given that the kid destroyed the box and it got tossed with the wrapping paper...I guess I'm out the purchase price. Save yourself a headache and money and get a Garmin.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Heather. We're sorry to hear that you're having trouble setting up your child's Fitbit Ace 3. To set up the device, please visit https://help.fitbit.com/articles/en_US/Help_article/2346.htm We also recommend trying these steps to stop supervision with your device: On your parent device, open the Family Link app > Select your child > Tap Controls Account Settings Account Info > Tap Stop supervision > Follow the on-screen instructions. For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and useful for kids and fits pretty well for small hands too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter was thrilled! I gave this to her for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the little activities and tracking their steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit for Grandson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He loves it. Easy to install app and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to used, perfect for kids, easy to setup

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Great Watch, Horrible App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the watches, I hate the app. If you have 2 kids the app is a pain to switch between the two kids for their stats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Starter Smart Watch For Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love these seem to have decent battery life great starter watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best devices i have used to keep track of my stats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this mistake twice now. The watch does not stay in the band and pops out very easily. Fitbit Ace 2 had the same problem as this one does. My son was simply swimming in the ocean and the watch popped out never to be found again. The Fitbit Ace 2 did the same thing but in the front yard just playing wiffle ball. Avoid! Fitbit does not want to help with the issue either. I'm not the first person with this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit watches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy has N number of quality products across categories. Bought a Fitbit watch, it’s amazing as my kid enjoying a lot.

    I would recommend this to a friend
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