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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 29 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the Ace 3 Special Edition: Minions for its step tracking capabilities, ease of use, and quality. Users find it easy to set up and use, and appreciate its long battery life, which lasts for days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Rated 5 out of 5 stars

    Great kids fitness tracker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this fitbit! It's a great replacement for her ace2 that was several years old.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Walking family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for young kids. My son loves it. He tries to beat my steps all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great .I wear it as a adult . Is not just for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old son got this watch for Christmas and hasnt taken it off since. Battery last very long. All his friends like it also. Great for a childs first fitness tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it. It was a Christmas present and she was very excited. Super easy to set up and easy for her to use and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for my grandson he loves it he can use all his devices now

    I would recommend this to a friend
  • Pros mentioned:
    Activity

    Rated 5 out of 5 stars

    product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for little people to encourge them to do more actively

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm going to save you some time & money- don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours trying to set it up-- uninstalled the Fitbit app, re-installed the app, created another Google account, downloaded Family Link, called Fitbit customer service, changed accounts on my phone (that was a big mistake and a huge headache to solve), tried setting up from both a Google device and Apple device, etc. Unable to get it to work. What a disappointment. There are blogs that talk about these exact issues and cautioning parents about purchasing this. I thought watching YouTube videos on the setup would help byass those issues- nope, especially because of the Fitbit app update sometimes over the past year, those setups are all outdated. Was a huge letdown and I have always enjoyed Google products/services, this one was a big thumbs down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for a 5 year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! She’s 5 and it fits perfectly. Super easy for her to use. She wears it every day!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting the heart rate monitor to be included since that is a feature my child likes knowing. It’s very underwhelming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Quality

    Rated 5 out of 5 stars

    great kids watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. my daughter loves it. fast charging and battery lasts for days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and durable fitbit for younger kids with long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Kid liked the watch!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review after almost an year. I bought this for a kid and the kid liked it very much. Initially, not sure if it's worth buying for kids, but It's helping the kid to track the steps and be active. Often, keep checking the watch, it motivates the kid to either play or do some physical activity. I got a best deal with BestBuy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did this review because of BB's policy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is defective and of course I can't exchange or return it to Best buy cause you know 2 weeks is enough time to find out if it needs to be returned. Yes I bought it and by the time it was delivered I just didn't have time to sit with it to get it up and running..oh well live and learn..the policy should NOT include defective products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for a kid, but extremely limited on features. Get an Inspire instead of this

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not a fan!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute pain in the keaster to set up on a phone. After weeks of issues we returned it only to find out pairing it works better on a tablet!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Fitbit Ace 3 is a Thumbs Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my 8 year old niece. She says she loves it. She likes that she can monitor her steps and track her heartbeat when she wants to know. This watch is a cool way to provide active feedback to kids and parents to encourage more physical activity and better health.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Definitely a Winner for Our Grandson!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit for my grandson and he absolutely loves it! He monitors his steps daily and loves the fact that it matches his school colors!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Cute and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun Quality product interactive w kids really like it

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Kid fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little man loves his fitbit. He keeps checking his steps.

    I would recommend this to a friend
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