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Customer reviews

Rating 4.4 out of 5 stars with 228 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 228 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice way to connect with Kids in the summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is really helpful to track my kids when they are outside of the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter, it perfect for all the adults in her family to keep a eye on her. She is 10 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very sleek and age appropriate! I loved the fact that I could track my kid and receive text and calls while they were away.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect timing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 8 year old. This watch has plenty of activities to keep him interactive with his watch. Pretty cool gadget thanks Fitbit you guys are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for kids. Can you tracking with GPS and call

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son(8). He loves it. It gives him a bit of responsibility, keeping track of it and charging it. I like how it doesnt allow anyone outside of my approval to contact him, and I'm able to find his location

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Life is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life states it lasts up to 72 hours - It in fact does not - My daughter is lucky to get a full day out of hers and she isn't playing games and on it all the time. She had it on for an hour and off for 3 and it is already down to 79%.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DanielleL. We hear your concern regarding battery life on the Ace LTE. For clarification, the Ace LTE is designed to last for roughly 16 hours. To save power and extend battery life here’s what you can do:

      1. Turn on Battery saver.
      2. Turn off Always-on screen
      3. Turn off Tilt-to-wake
      4. Reduce screen timeout period

      Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584

      Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A hit with Mom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter for Christmas. Its outstanding and Mom controlled and approved. I love getting random messages, you will too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value but strap is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but the strap is useless and features are tied to the app. Communication features are tied to the app or other Fitbit Ace LTEs. So my son can't message his friends, and his messages to us are through the app, which we don't check often. The stap is also terrible; the velcro doesn't stick well, so the watch falls off constantly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super limited even with contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product my sons enjoyed the device especially since it has games to motivate movement. However, It only really registers movement in walking /running. It will not do like elliptical or it does not state if it is like cardio, ect. I ordered because i thought it would track distance because he is in XC but it does NOt even with membership fee. Super limited even with membership fee. For that i can just buy a adult smart watch

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Ace LTE with us, PRuiz. While we’re glad you’re enjoying the Fitbit Arcade, we hear your concerns regarding wanting additional tracking capabilities. Your ideas are valuable and we’d appreciate if you shared more with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping tabs on our child when bike riding.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to keep in touch with my kids esp since they don't have phones. ONLY ISSUE IS THE BATTERY LIFE.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Excellent 1st Time Smartwatch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves his watch and I absolutely adore it myself. We love all the features it comes with and its encouragement to move and be fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for a kid who is not yet ready for a phone but has a little neighborhood independence. Although this was for a location and communication driven purchase, I love the fit features and the daily goals. There is even a family goal for steps so it’s been fun for additional games! Would be soon purchasing another for my younger kid!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    Pricey Subscription Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my 11 y.o. She loved how it looks and was excited to get it set up. Unfortunately you can not use the watch without the additional $120 subscription. Sadly we ended up returning it because it was just too expensive. It seems like a good alternative for a kid who doesn't have access to a cell phone.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MelR. We appreciate you giving the Fitibt Ace LTE a try. Even though you returned the device, we’d like to get more feedback when you get a chance. Here’s a link to the survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great alternative for young children

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Fitbit Ace LTE, its a perfect alternative to my 9 year old who wanted a cell phone. Only complaint I have is the battery life could be better, need to charge it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for! I can track my little guy whenever I want without the risk of being arrested for not knowing where he is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great value to track a happy kid.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10yr old loves it more than a Galaxy watch. " Thanks dad this is way better than that other watch!" tracking works great with google family app and cost is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for assisting in children’s fitness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Ace has been a fantastic addition to our family, sparking my child's enthusiasm for personal fitness. Its vibrant display and interactive features, like step challenges and rewards, transform exercise into a fun adventure. The watch’s kid-friendly interface and customizable avatars keep my child engaged and motivated. As a result, we’ve seen a noticeable improvement in their activity levels and overall excitement about fitness. A truly worthwhile investment for any parent!

    I would recommend this to a friend
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