Customer Ratings & Reviews

Battery life needs to better and update more location needs to be improved. Not much other so this is the better choice for now.

Not a fan whatsoever, bought this to replace a verizon gizmo , the gizmo as a parent, I can assign 10 phone number who my kid can call and receive calls from. This junk device requires everyone to download an AP to call him and doesn’t have an actual number. It’s basically like getting a call from WhatsApp. Very inconvenient unless ONLY two people are calling the kid- mother and father.

Good watch but sometimes it has very low signal. Need to have more signal

I found this product to be very disappointing. While it’s marketed as a watch that can make calls, it charges the same $9.99 monthly subscription as other LTE watches but offers only half the functionality. To make and receive calls from your child, you need to use a specific app. Additionally, you can only add adult contacts who have Gmail accounts, which excludes grandparents, teenage siblings, and many others. You can’t add neighbors or friends unless they install the Google app, create an account, and go through the setup process, which is quite inconvenient. For $10 a month, you’re essentially getting a device that Google uses to increase its user base and track your child, family, and friends. Moreover, you are required to sign up for their subscription service before setup. If you accidentally subscribe for a year and decide to return the product, you won’t get a refund for the subscription. Overall, this product feels like an overpriced toy with limited functionality.

Battery life 7 hours or less, even if you not used them.

Battery needs improvement And subscription can be cheaper

The watches constantly glitched out, kids greeted with messages to factory reset and lose all their progress. It was a great idea, I think they should release the app for apple watch and let the world enjoy it.

Got dropped once and stopped working so now I have to buy a brand new one. Since it’s meant for kids it should be more durable

not what we wanted in kids watch. You need gmail account to do anything

One if you the people you want your kids to have access to dont have a gmail or smart phone dont get it. You can only set up using google and you can only call through app. Just got my sons watch and its already not accepting calls or text nor can he send emergency text. His location takes at least 5-10 mins to update. Just save yourself the time and money.

This is a pretty terrible watch for kids. The main issue is school mode only disables the games so your kid can still call, text, set alarms and everything in school. I would recommend buying other watches for you kids.

Worst ever product! Can't believe google selling this crap. You cant even set the time. It randomly pick any timezone. Google helpdesk also not able to figure it for hours.

This is awful. It’s not easy to use or program. This will be returned.

If you have a preteen that isn't ready for a phone yet but you want them to be able to contact you in an emergency safely, you can't find something better than this. We've used similar items before and stopped using them after a few months because it just wasn't what we were looking for. We have an active 8 year old who loves being able to track his steps and movement while turning his achievements into games and fun characters. He was immediately drawn to the fun animals that show your progress ring and can be found randomly doing jumping jacks or asking to run laps to complete his goals. My favorite part as a parent is how locked down the settings and call/messaging access is so I know my child is safe from random people. The only people you can contact from the watch are people who have been added specifically by the parent that set up the watch. There isn't an actual phone number to worry about as everything is handled securely through the app. My child loves being able to send a quick text to check in when they are with family and we love the peace of mind knowing we can contact them safely as well. I can't say enough good things about this fitbit. And now we've been looking at the other watch bands with additional characters to unlock, this is a great addition to have them work towards earning new items to customize the watch.

The Fitbit Ace LTE smartwatch is a great tool to not only help motivate your child to be active, but also to keep track of your child when they are on the go! First of all, the watch looks cool. My child can be picky, so anything that doesn't look the part won't get worn. For him to wear it, in my opinion, shows that the watch has great aesthetics! The ability to call and text from the watch works great! My child finds it fun to send me emojis and, honestly, it is easier for him to send me a voice text message then it is for him to try to type out a message on the watch. The call quality is clear and distortion free on both ends of the call. The watch attempts to make being active fun. From different games on the watch, to different screen animations that show how active my child has been, it is a very versatile watch that really tries to get on the child's level to attract them to be more active. My son enjoyed playing the games in order to earn points to decorate his "room" on his watch. My only annoyances with this watch are that, in order to add a contact to the watch for your child to be able to talk/text with, that contact must 1) have a gmail account and 2) must download the Fitbit Ace App, and in order to unlock more features or new games, you must purchase new watch bands. The app is the only way to communicate with the watch. Essentially, the watch does not have a phone number that can be given out to family and friends. All interaction is done through the phone app. I understand this is part of the process of keeping your child safe and knowing who they are contacting, but it is an inconvenient process when dealing with each individual person and trying to get them to download the app and sign up for a gmail account. In order to unlock new games or features, you must purchase additional watch bands for the watch. They aren't completely necessary, but it is something to consider. For these reasons, I gave the watch 4 stars instead of 5. This watch has a LTE data plan that needs to be purchased either monthly or yearly. When you consider the features of this watch and the price of the LTE plan, I feel the price is very reasonable! There is also an incoming feature to allow your child to use the watch to pay for items using NFC/Google Pay, however, that feature was not available at the time I received the watch and wrote this review. Other than the listed caveats above, this watch is a great item to keep contact with your child and to motivate your child to be active!

Shopping for a safe, reliable, and appropriate smartwatch for a child can be a daunting task. You want top quality and the best features to monitor and communicate with your children. You also want something that introduces them to that feeling of independence a smartwatch can provide, while also being a device that excites them enough to continue using it. If you’re like me, then Google’s Fitbit Ace smartwatch presents a great option for you and your child. Google keeps setup simple with the Fitbit Ace. Packaged lightly with the device is a changeable watchband, a watch-face bumper, and a magnetic USB-C charging cable. Power the watch on, download the Fitbit Ace app onto the parent’s mobile phone, and follow just a few steps to connect the watch to your Google account. The watchband clicks easily in place, and it is the perfect size for your young ones arm. My ten-year old was able to set it up on his own in minutes under loose supervision. My child says the watch is comfortable, and aside from wanting to check up on his activity points, he’s not constantly fiddling with it. I really like how the device rewards him for his various activities, and he genuinely loves keeping track of them and seeing the rewards that come with it, which include access to a number of different games and customization options. Maybe the best part about it is the fact that, as a watch, my child isn’t tasked with holding it or pocketing it like a mobile device or phone, which just opens the door to accidents or losing it altogether. Having the device on him leaves his hands free to do other activities like riding his bike or playing basketball. And while I’m sure he’ll grow out of the “rewards/games” aspect over time, it still functions well for its activity tracking and of course, for its safety monitoring. On the app, I’m able to call and message my child at the push of a button. The sound is clear on both speaker and in-ear through the phone. I’m especially happy with the location pinning as it is surprisingly accurate, even more so than some other tracking devices I’ve used. I’m also able to add and monitor the contacts that have access to the watch for calling and messaging - giving him access to message his cousins or close family friends allows him to feel the freedom and independence the watch gives. The Fitbit Ace has a serviceable battery life, but I do find he has to charge it every night. The battery charges very fast, but my child will often fall asleep with it on and will need to charge it up in the morning. Also, it must be said that this device and its features will only function optimally with an Ace Pass subscription purchase, whether it be month-to-month or annually. While affordable and reliable, it is still something to consider as an added cost along with the device. In any event, Google’s smartwatch for young children has everything you need to give your children a little bit of independence while giving you the peace of mind to be able to tracking them at any time.

I honestly didn't think this was a good thing for my kid at first. I just thought it would be one more thing that he'd leave laying around once he was bored with it...but it this has not been the case. He love his fit bit. The good - It's pretty easy to set up. My kid and I set it up in about 10 minutes. We did have a few issues where we kept getting switch back to what I assumed was German but we got it figured out. After syncing to my phone, everything else was pretty easy. He constantly tracks his steps and activity and watches the "noodle" or snake as he calls it. He seems to be pretty happy with the games as well. The texting and calling features work pretty well. I can hear him clearly and he can hear me as well. He's pretty good at texting on it as well. The app it straight forward and simple to use as well. The charger has a usb-c type plug so we had to get him a charging block for that but not a big deal. It hasn't replaced his phone but he definitely seems to pay more attention having the fitbit on and charged than he does his phone. The negative - my main issue with it is that you have to have a gmail/Google account to able to added as a contact. I get it but it's a little limiting. Had to create a gmail account for his mother and his grandmother. Not a huge deal but still limiting.

As a parent, I am always looking for ways to ensure my child's safety and encourage a healthy lifestyle. The Google - Fitbit Ace LTE - Kids Smartwatch has been an excellent choice, and here's why: Pros: Call and Text Functionality: The ability to make and receive calls and texts directly from the watch is incredibly convenient. It allows me to stay in touch with my son without him needing a phone, providing peace of mind. GPS Tracking: The GPS feature is outstanding. It provides real-time location tracking, which is a fantastic safety feature. I always know where my son is, which is very reassuring. Engaging Activities: The watch is packed with activities that encourage my son to stay active. From step challenges to fun games, it makes fitness enjoyable and keeps him motivated. Kid-Friendly Design: The watch is designed specifically for kids. It's durable, comfortable, and easy for my son to use, which he appreciates. Parental Controls: The parental control features are excellent, allowing me to set limits and monitor my son's activity and usage effectively. Cons: Battery Life: The only downside is the battery life. We find ourselves needing to charge it every day or two, which is a bit of a hassle. However, it's a small price to pay for the benefits the watch provides. Overall, my son loves this watch and it has been super helpful in getting him more active. The combination of engaging activities and robust safety features, like GPS and call functions, makes this smartwatch a fantastic choice for kids. Despite the battery life being less than perfect, the benefits far outweigh this minor inconvenience. If you're looking for a kids' smartwatch that promotes activity and provides peace of mind, the Google - Fitbit Ace LTE is an excellent option.

The Fitbit Ace LTE is an excellent device for monitoring kids' activities. In my opinion, it stands out as one of the best safety products available to track kids effectively. Here are my detailed thoughts on its features and performance. Packaging and Setup The product arrived in a neatly packed package, making it very easy to unpack and set up. The minimum requirements to get started are a Google Account and a smartphone (iOS or Android). Installation Process: Download the Fitbit Ace app. Create a Gmail account for your child and add it under your main Gmail family account. Log in to the Fitbit Ace app with your child's Gmail account, and subscribe to the service (subscription is necessary for phone calls, messages, and location tracking). The subscription fees are reasonable, and there are promotional offers available. After logging in, you can add the Fitbit device via Bluetooth. Following these steps, the watch setup is self-explanatory. The watch guides you through the setup, and understanding the swipe actions is straightforward. The device boasts a multitude of useful features, including controlled contact lists via the app on the parent's phone. On the Fitbit Ace app, you can maintain contacts, check location tracking, and manage calls and messages. While Google Wallet is currently disabled, it is expected to be available soon. Key Features: Kids can play games, perform activities, make calls to pre-approved contacts, and send text and voice messages along with various images. The watch includes full clock capabilities like a stopwatch, alarm setup, countdown timer, etc. Adjustable brightness, different battery modes, and notifications. Location tracking, phone calls, and messaging work flawlessly. Areas for Improvement: The only drawback I found is the lack of a contact and clock option directly in the app list. Instead, these features are accessed via a physical side button. Initially, I was clicking slightly below the home button, which led me to the home screen. Using the screen protector makes it a bit challenging to press the top button to open the contacts and clock app. There are three physical buttons on the right side of the watch: one at the top for contacts, the home button, and one for arcade games. Although you cannot open the contacts app from the phone apps list, it can be accessed with a top-side click, but clearer instructions would be beneficial. Overall Impression: I am thoroughly impressed with the Fitbit Ace LTE. It is a highly recommended watch for your kids, ensuring their safety and activity tracking with ease and efficiency.

My son has been asking us for a smartwatch because he lost his previous watch. He is 12 years old and we are trying to get him to be more active, but we also wanted something to help keep him safe. We came across the Fitbit Ace LTE and decided to give it a try. The watch came with a wristband, the actual watch itself, and a protective cover. The wristband is great because it is a soft velcro band that is soft around his wrist and easy to put on. The initial setup of the watch was incredibly fast. You choose the service plant that you want (monthly or yearly subscription), link it to your account, and it's ready to be used. The service plans are affordable, and at the moment, they have discounted deals for service. After the parent setup the watch with a paid account, hand it over to your child so he can create/choose his/her character and personalize the watch face to their liking. You will also have the option to setup Tap to Pay for them in the future (not yet available). The calls are great. They are clear and easy to hear. I was worried that there would be too much background noise, being that he is speaking through his watch, but I am able to hear him clearly, and I come through clear for him as well. He also has the ability to text from his watch, which can be a little difficult since the watchface isn't very big. But he manages to text us fine. The watch apps encourage him to be more active through games and move goals. Best of all, the watch is water resistant so he doesn't have to worry about removing the watch when he is washing his hands. As for safety purposes, I am able to track him wherever he goes. It alse serves to help find the watch, which we were not able to do with his previous more affordable watch. Another big plus is that we are able to keep track of his fitness activity. Everything is controlled via the Fitbit Ace app. Overall, we are very happy with the Fitbit Ace. My son is enjoying it, and I am happy that we are able to keep him safe with it by monitoring his location. I would highly recommend the Fitbit Ace to parents.