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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 64 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 64 reviews
  • Rated 4 out of 5 stars

    Good but face is too easily damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LTE coverage issue seems to have been resolved. A good means of communication, but the screen is too easily damaged. There should be more stabile alternatives available to protect it… something like the bands that are attached and held in place by each side of the connected watch band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for my child before getting a phone. She loves it. Pretty easy to setup. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. I bought this for my niece last year and it was definitely a big hit with her. I love the fact that it also has GPS installed in it and it can make calls if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Child really enjoys having the games, does encourage more activity. Phone calls could be a bit clearer but for a wrist communicator it's more than acceptable. Held up well through a theme park visit but does need a daily charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Both my children (8,9) wear theirs daily. Its helpful to communicate as well as locate when they are with friends in the neighborhood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 8-10 yr olds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 yr old loves this watch. She can easlily message or call my wife or myself. It was easy to set up and we love the security and tracking features. We ordered 2 watch bands and the theme changes with each band. Defintely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids on school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great. I bought this watch so i can message my son while his on school so he know where am i when picking him up on school. Instead of phone. Just need to pay for data for it. This is good if your not into phone while your kids in school and theres a tracker too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch for Kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and we are communicate with her using call and text which is the main reason we bought it. Also like watch feature which motivates her to take steps during the day and allows her to be more active and use those points to play games. Nice product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kids love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for one of my kids and she loved it so much that I purchased a second one for my other child. They enjoy the games and keeping track of their activity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Life is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life states it lasts up to 72 hours - It in fact does not - My daughter is lucky to get a full day out of hers and she isn't playing games and on it all the time. She had it on for an hour and off for 3 and it is already down to 79%.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DanielleL. We hear your concern regarding battery life on the Ace LTE. For clarification, the Ace LTE is designed to last for roughly 16 hours. To save power and extend battery life here’s what you can do:

      1. Turn on Battery saver.
      2. Turn off Always-on screen
      3. Turn off Tilt-to-wake
      4. Reduce screen timeout period

      Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584

      Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Kids fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to keep in touch with my kids esp since they don't have phones. ONLY ISSUE IS THE BATTERY LIFE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value but strap is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but the strap is useless and features are tied to the app. Communication features are tied to the app or other Fitbit Ace LTEs. So my son can't message his friends, and his messages to us are through the app, which we don't check often. The stap is also terrible; the velcro doesn't stick well, so the watch falls off constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is amazing!!! I got it for my 8 year old daughter and it’s a good way to keep in touch with her and track her location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids between 6to 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids are enjoying this smart watch. I bought two of them bothe are workings as expected. This review from two months after usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value to track a happy kid.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10yr old loves it more than a Galaxy watch. " Thanks dad this is way better than that other watch!" tracking works great with google family app and cost is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey Subscription Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my 11 y.o. She loved how it looks and was excited to get it set up. Unfortunately you can not use the watch without the additional $120 subscription. Sadly we ended up returning it because it was just too expensive. It seems like a good alternative for a kid who doesn't have access to a cell phone.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MelR. We appreciate you giving the Fitibt Ace LTE a try. Even though you returned the device, we’d like to get more feedback when you get a chance. Here’s a link to the survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Great alternative for young children

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Fitbit Ace LTE, its a perfect alternative to my 9 year old who wanted a cell phone. Only complaint I have is the battery life could be better, need to charge it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9year old loves the watch. Call feature is great but it has no video call feature. I feel its over priced also battery life is not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and love being able to see where my child is with a tap. My child also loves being able to call me.

    I would recommend this to a friend