Customer Ratings & Reviews
- Model:
- GA05577-NA
- SKU:
- 12243197
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Grandson loves the watch. We bought it for him for his birthday and he will now be able to keep in touch
I would recommend this to a friendGood for kids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids. My son likes the look. Wish you didn’t need the app but still a good product
I would recommend this to a friendPoor battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the watch design and UX. However, repeatedly we'd charge it fully, and it'd be completely dead after two hours of use. Will return it unfortunately. And bummed they lock you in to a subscription before you can even try the watch out to see if you like it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there! Thanks for sharing your experience with us, that is definitively the experience we're not looking for. Before thinking about moving on, please give us an opportunity and contact us using this link: https://support.google.com/googlepixelwatch/gethelp?sjid=16483460891665785078-NA
We're pretty sure there's a way we can help you with your Pixel Watch battery life.
Game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch works great and is really motivating our kid to get moving.
I would recommend this to a friendSmart watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for kids. Not just great for telling time but for games too.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device. My 7 y.o. sends me poop emojis all day!
I would recommend this to a friendGreat watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitness watch and tracking features for parents.
I would recommend this to a friendGreat Watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit works well and my son (age 9), loves it!
I would recommend this to a friendGreat parental controls and easy to operate.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced and great way to stay connected.
I would recommend this to a friendExcellent gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gift to s child you doesn't have a phone
I would recommend this to a friendBasic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted these so our kids could run the neighborhood and our farm and be in contact with us but they don’t work unless they are connected to WiFi
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Thanks for reaching out about your Ace LTE. Good news! You can use the device without an internet connection — you’ll need to subscribe to the Ace Pass to enable LTE connectivity. Here’s a link with more information: https://support.google.com/fitbitacelte/answer/14949765
Don’t hesitate to reach out us anytime: https://support.google.com/fitbit/gethelp?hl=en
Bad Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has some great features such setting goals and games for the kids- The battery life is not good- my kid could not even get through an entire day of school, and the battery was already dead.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, SusanW. We’re glad that you’re enjoying the features and goal setting on the Ace LTE. That being said, we hear your concerns regarding battery life. The watch is designed to last for roughly 16 hours. To save power and extend usage here’s what you can do:
1. Turn on Battery saver.
2. Turn off Always-on screen
3. Turn off Tilt-to-wake
4. Reduce screen timeout period
Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584
Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Not Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I bought two of these for my kids, but the battery doesn't last for a full day, it overheats and shuts down after 10-15 minutes of playing a game, the face on one of mine chipped after two days, you CANNOT call other kids outside your family (even though it says parent approved contacts). Tracking is slow, and frequently doesn't work. Overall I am unimpressed and would not purchase this again.
No, I would not recommend this to a friendGood kids watch tracking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life needs to better and update more location needs to be improved. Not much other so this is the better choice for now.
I would recommend this to a friendGood watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch but sometimes it has very low signal. Need to have more signal
I would recommend this to a friendBrand response from FitBit Team
Posted .Hey there, SudhakarV. We’re glad you’re happy with the Fitibt Ace LTE. That said, we hear your concerns about LTE connections issues. Here’s some steps to resolve the issue:
1. Check that the Fitbit Ace LTE can connect to LTE
2. Factory reset the Fitbit Ace LTE
3. Reconnect your phone and watch
For more details, here’s a link: https://support.google.com/fitbitacelte/answer/14960813?hl=en#zippy=;
Don’t hesitate to contact us: https://support.google.com/fitbit/gethelp?hl=en
The $10 Monthly Subscription to Frustration and Fa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this product to be very disappointing. While it’s marketed as a watch that can make calls, it charges the same $9.99 monthly subscription as other LTE watches but offers only half the functionality. To make and receive calls from your child, you need to use a specific app. Additionally, you can only add adult contacts who have Gmail accounts, which excludes grandparents, teenage siblings, and many others. You can’t add neighbors or friends unless they install the Google app, create an account, and go through the setup process, which is quite inconvenient. For $10 a month, you’re essentially getting a device that Google uses to increase its user base and track your child, family, and friends. Moreover, you are required to sign up for their subscription service before setup. If you accidentally subscribe for a year and decide to return the product, you won’t get a refund for the subscription. Overall, this product feels like an overpriced toy with limited functionality.
No, I would not recommend this to a friendDo not buy this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan whatsoever, bought this to replace a verizon gizmo , the gizmo as a parent, I can assign 10 phone number who my kid can call and receive calls from. This junk device requires everyone to download an AP to call him and doesn’t have an actual number. It’s basically like getting a call from WhatsApp. Very inconvenient unless ONLY two people are calling the kid- mother and father.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, NyGamer. Sorry to see the Ace LTE wasn’t the best fit for you. We’re always here if you need any support or have any questions — reach out to us here at this link: https://support.google.com/fitbit/gethelp?hl=en
No one says that it has 5-6 battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life 7 hours or less, even if you not used them.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AibekA. We're sorry to hear that your Fitbit Ace LTE battery is draining quickly. We recommend restarting your Fitbit tracker by following the steps here: https://support.google.com/fitbitacelte/answer/14956253
You can also check out these battery saving tips: https://support.google.com/fitbitacelte/answer/14953584
For further help, reach our Fitbit Ace LTE support at https://support.google.com/fitbitacelte/gethelp
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery needs improvement And subscription can be cheaper
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi there. We appreciate your feedback and take seriously your suggestion. We design a fully charged Fitbit Ace LTE to last for more than 16 hours. Battery life may differ based on your usage, network coverage, or signal strength. You can save power and extend battery life by tapping the battery icon in Quick Settings. You can also turn on the battery saver by:
1. Long-press the top button, then tap Settings. (On some versions, swipe down.) After that, tap Settings.
2. Tap Battery.
3. Turn on "Battery Saver."4. Tap Ok.
Great idea, buggy execution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watches constantly glitched out, kids greeted with messages to factory reset and lose all their progress. It was a great idea, I think they should release the app for apple watch and let the world enjoy it.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Patrick. We're sorry to hear that your Fitbit Ace LTE is glitching. We recommend restarting your Fitbit device by following the steps here: https://support.google.com/fitbitacelte/answer/14956253
For further help, please contact our Fitbit Ace LTE support at https://support.google.com/fitbitacelte/gethelp
