Customer Ratings & Reviews

I like my Fitbit because it keeps me on track. I wish I would've purchased the larger screen model because it is extremely difficult to read outdoors. The screen also scratches easily

Convenient but not particularly comfortable. Sometimes changing the modes is tricky. You have to tap on it just right. The interface with the phone app is good but not automatic.

Notification doesn't last long enough to see it when alerted needs to stay visible for at least 15-20 seconds! If you need readers to see it because the the font is small and light.

After being a loyal Fitbit user for years, this will be my last. I average about 2-5 replacements a year because they keep breaking.

This was a replacement. The clasp is much better. Notifications don't always show up. When it vibrates, I want to know why or who is calling but does not always show up.

I'm having trouble with getting a good reading and have to have it really tight on my wrist to get the time or steps or any other features I want to look at.

Purchased as a gift. The time and date will not stay current. Have reset device, uninstalled and reinstalled app, just doesn't want to work right.

This Fitbit was so wildly inaccurate that I returned it. It seemed to record a step every time my wrist moved - standing at the stove making scrambled eggs, drying my hair, sitting on the sofa knitting! I thought I didn't have it set up correctly but I have talked to several other people who have them and they either 1) set their step goal at twice what they really want, knowing that it is very inaccurate or 2) believe that they have walked 15,000 steps when they sat at a desk all day.

I bought this as a gift for my wife but bought the wrong size. After comparing features, she decided she wanted thd Samsung Gear instead.

It's light weight and looks good but to small a screen for this old person and it didn't display the information on the home screen I wanted. So I exchanged it.

We bought this for my daughter who plays tennis. Instead of showing the number of steps, it just shows like 5k. We would have like it to be more exact.

I really enjoyed it except for the rose gold looks cheap. This needs work ! If they improve it I will Buy again . I returned it due to the finish .

Bought this for my wife who was using an off brand fitness and and was always comparing with her office employees. When worn side by side, the fit bit always reported 30-40% more steps compared to the off brand - and often reported several thousand steps before she even left the house. In my opinion, this fitness tracker may make you feel good about your activity, but exaggerates your step count and could be detrimental to reaching your fitness goals. I returned it.

Broken one year later. Not worth it at all. The band wears down quickly as well.

The tracker stopped syncing to my phone 1 month after buying it. I am now waiting on a replacement from Fitbit.

I bought this because my health plan required specific brands to qualify for year end Benefits. Overall I am happy with how this preforms.

It stopped automatically tracking my workouts and you have to tap it an unbelievable amount of things to get the screen to work

Would not hold charge after only two weeks returned. Picked up a replacement ,and 2nd one was worse with issue to display. On my third trip to BB just swaped out with samusung gear fit. Hope this one works already waisted plenty of time and fuel with all this back and forth for faulty products.

I have really enjoyed my fitbits but this is the 2nd one that I have that has only lasted just over a year. Battery is now dying within 2 hours after fully charging. Same thing occurred with my previous fitbit. Since they only have a 1 year warranty, that just reinforces they are not meant to last much longer. I will not continue to invest money into fitbit each year given it is a significant investment.

Bought for wife and started giving bad info after 3 months of use. She now has “Iwatch” More money but a lot more information