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Customer Ratings & Reviews

Your price for this item is $159.95

Customer reviews

Rating 4.6 out of 5 stars with 3698 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the Blaze Smart Fitness Watch (Small) for its excellent sleep and activity tracking, ease of use, and generally positive battery life. Many appreciate the heart rate monitoring and notification features, although some wish for improved water resistance and GPS capabilities. The watch's size is a point of contention, with some finding it too large. A few users reported issues with charging and screen problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 165 reviews
  • Rated 3 out of 5 stars

    Great tracker but the band broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Fitbit HR with extended warranty but I returned it two or three times before I selected the Blaze instead. I am glad I purchased the extended warranty on the Blaze as well. While the Blaze tracker is functionally pretty good and I like it, I could only give it 3 stars because the band that came with it is a big fail. What good is a tracker if you can't wear it? I woke up this morning and it had tore completely through where it connects to the silver holder. I would have lost it if it hadn't happened at home. I never caught it on anything, nor did I wear it too tight. I never changed out the bands either but I did routinely wipe it down as instructed. This was just normal use for 6 months. I will return it for a replacement but will consider purchasing a metal or leather band to use and keep the plastic one for workouts only.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the surge before I bought the blaze. I complated for months before I bought the surge. After 10 with the surge there started being chatter about the latest version (the blaze) and couldn't couldn't wait to get it. I love how much thinner the blaze is than the surge. I think it's cool the face pops out to charge and wipe off. I love the new colors I own the blue! The things I'm unhappy with is I lost the feature that would allow me to choice my type of workout like spinning. Then the Fitbit would track my workout in that mode. This one offers two workout so until a recent update. My notifications connect keeps dropping;(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Features are hard to access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it would take so many clicks of the side button to navigate through the features. I also thought the onscreen videos would be downloaded with real people not these static workouts with avatars. The pedeometor works intermittently. It tracks steps after a long hesitation and I cannot tell at all how it tracks stairs/floors. I like the today feature because it show an up to the minute summary of your activity. I wish it allowed you to enter your food each day. I love the battery saving feature where it wakes as you raise your wrist but sometimes thi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blaze v Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Fitbit Charge for about a year but did not like to wear when going out somewhere nice. The Charge strap basically fell apart so I saw the Blaze, good for going out and had HR. Not thrilled with the choices of faces on watch and the strap fell apart within a month. So now going to try and get them to send me another strap. Expected better quality from the Blaze.... Disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    NEED IMPROVEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: The battery last for five days as advertise, good job for Fitbit. It detects the exercise automatically. CONS: The display is a little hard to read in the sun, I think, it is due to the clock background and color. The touch screen sometimes does not work, I have to tap it a few times. Sometimes, I have to twist my wrist a few times to display the time. Accuracy on the fitness tracking is unknown and hard to compare. The one, I really hate is removing the watch to charge, I may have to return it and exchange with Apple Watch because of this. It is very annoying removing the watch to charge. The charger is also very cheap and I have a feeling is easy to break. Collecting dust on the opening bottom and top of the watch and hard to clean. Well, It is not too bad for first Fitbit watch. I am sure, it will be improve in the second release.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    On My Way to a Healthier Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I finally decided it was time for a change so I broke down and bought The Blaze. It was a toss up between the Apple Watch. It is a little bit bulkier than I would like but for the price its a nice fitness watch. I actually have been using it to workout! I like the fact that it reminds me to get up and take a few steps around the building just to move around. Sitting at a desk all day, one does forget to move until lunch or quitting time. Being able to answer my phone seems to be a useless function since I still have to touch the phone to put it on speaker because it doesn't work with my wireless headphones during workouts or runs or anytime for that matter, but in its defense, it does work with my regular headphones when I can find them. I would like for it to have had a dedicated GPS because I don't always run with my phone. All-in-all it is a very accurate Fitness Watch and the workouts on it are very helpful - but its just another, better tracker with a few bells and whistles!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Returned my Blaze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Blaze for 30 days to decide if I wanted to keep it. I decided to return it. On the plus side, (1) The band was comfortable and more secure than my Charge. (2) the HR monitor function was accurate. (3) The exercise tracking function works well because it ties your heart rate to the activity and provides stats on your level (cardio, fat-burning, & peak). On the negative side, (1) The GPS tracking function (connection to iPhone) was not accurate at all. (2) The battery life was short. (3) For a small woman, the size is a bit large. (4) The "tap function" requires a heavy thump at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 3 out of 5 stars

    Great Product for the Right User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost the Fitbit Blaze is a great fitness tracker with some additional smart watch features. That said, if you're looking for a full on smart watch it's not going to fill the bill. In terms of fitness you get everything you would expect from Fitbit: step count, mileage tracking, calories, reminders to move, and very accurate heart rate tracking. In addition to this you also get some guided work outs on the watch. I found all of this to be very accurate and generally consistent, and I value the watch because if this. Moving to the smart watch side of the product, this is where it disappoints a little. You do get 9 different watch faces to choose from however these are not customizeable, so you're limited to what comes with it. The watch does sport smart phone notifications which I'm finding to be very convenient. It's great to be able to just lift my wrist and look at who is trying to contact me or what app has notified me. And with the recent update, the watch supports almost all notifications from your phone as opposed to just texts and calendar alerts. Not to mention you can choose which notifications you want to receive on your watch in the app. That said, you can't act on any of those notifications from your wrist. Any interaction has to be done from your phone. Something else which is slightly annoying about this is that there is not a continuity feature for notifications. If you clear the notifications on your phone they will still be in the watch until you go in and manually swipe on all of them, or scroll down till you hit the "Clear All" button. You can accept and decline calls from the watch, however there is no microphone or speaker imbedded in the watch itself. So if your watch rings you can accept the call, you'll just have to dig your actual phone out of your pocket very quickly thereafter. The watch also does music control, however noting outside of what the remote on your standard set of ear pods will do. You can play, pause, go forward or back. That's all. Bottom line, if you're looking for a fitness tracker first and a smart watch after this is the product for you. If you're wanting a full function smart watch you'll want to go with something else. For the Apple users out there, save up the extra $200 and buy an Apple Watch Sport.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 3 out of 5 stars

    Good non-connected smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart watch was good for what it could do. I really liked the features such as the heart monitor and the ability to monitor my sleep. However, I was looking for something with a lot more connectivity. I wanted to have the same features as the Fitbit but I also wanted to connect to my text messages, notifications, phone calls, etc. Unfortunately, the FitBit Blaze did not offer all of those features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not as cool as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't mind the bulky size, but I hit it on things often. I think the black or blue would make it look really manly. I'm not sure how accurate it is. Sometimes I look and it hasn't accurately tracked my steps. If I could go back I would just get a cheaper, smaller one. It's nice to be able to see text messages and not carry a phone around. I don't sleep in it so I only have to charge it once a week.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Good device, only a "companion" tho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I acquired a Blaze after my Microsoft Band 2's strap broke and - due to it being discontinued - I wasn't able to get a replacement. The Blaze is mediocre at what it does, and it doesn't do much. For example, you can't even set an alarm on the device without using the companion app on the phone. There's little to no reason for this in my opinion. You can set a timer, use a stopwatch, and start/stop exercise & other sessions and that's about it. Beyond that you must always use the app on your phone. Similarly, Fitbit still hasn't mastered the art of counting steps. I hit my step count while I was wrapping Christmas presents this past holiday. Not exactly a workout. Since then I've encountered numerous similar situations. The Microsoft Band was infinitely better at counting steps. The upside is I "meet" my goals more often and I'm higher up on my friend board.... In addition, charging is clunky as heck. You have to pop the entire face out of the band, put it in this "pod" and that's how it charges. Nowhere near as slick as simply taking it off and attaching a charging cable like the Band was. I realize there are charging stands that alleviate this problem, but why do I have to buy another accessory? Strap design is solid, though. I don't anticipate this one breaking like the MS Band always did. It's also nice they're interchangeable. For the price I think Fitbit could do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Basic heart rate watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a samsung user, do not purchase. It is not capable with samsung 8+. Text messages do not sync to watch. But great for tracking workout.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit and I really liked my first one. This one has not been able to sync at all. I think it’s a defect. Need to return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is my third one. Last about a year then die

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when it works, but it works for about a year then dies. Get the warranty and then your good

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Lied to...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Fitbit in the past and like the products. I purchased Fitbit blaze over Apple Watch because of the onscreen workouts it offered and the cheaper price. This is apparently not completely true...you only get three short (less than 15 minute) "workouts" on the device and you cannot add anything else to it. I feel like I was mislead into thinking I could have workouts on my wrist like Apple Watch does at a smaller price tag. I have returned the blaze and ordered an Apple Watch Good points though; I found the heart rate to be accurate and the steps mostly accurate. It would give me more steps than I was actually taking but not by too much. It was a comfortable fit on my wrist as well (Fitbit surge's heart rate tracker dug into my wrist sometimes and was uncomfortable) Would recommend if the person is not interested in the workouts or apps that the Apple Watch has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    It keeps freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Fitbit. I love the app and the challenges. This Fitbit keeps freezing. It's not out of battery. It does still keep track of the steps, the screen is just black. I put in on the charger and it works again. The battery lasts a few days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was cool for the first few days that I got it but I quickly fell bored with it. Making challenges with friends was cool but I'm not really a gym/running person. I ended up trading it for the Apple Watch. I would recommend this watch for people who love working out and don't really care about the watch doing anything else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not as nice looking as in the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the small and it is too big and bulky looking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a bad watch. I liked that it has fitstar and you could do exercises from the watch. easy to use. The screen is big but not as bulky as I was worried about. It was light so it was nice to wear. It has a lot of band options to choose from so you can stylize it which is nice. The only thing I hated was that the bands were very thick. You could get the slim bands... if you want to pay almost $100 (Which i didnt of course). Decent watch until it had a syncing issue and stop tracking my heart rate and sleep for a couple days. Tried resetting it etc. checked online and found a lot of other people had the same issue and it had to be replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't decide if it's more or less accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the Charge HR and loved it. It quit working so I decided to try the Blaze. I found that it's harder to reach 10,000 steps. I'm not sure if it's because the Blaze is more or less accurate than the Charge HR. I lean more towards more accurate as it doesn't count steps when you move your arm as much but I'm a light stepper so sometimes it won't count those steps either. Will I buy it again? Probably not. Do I plan on taking it back? No I love having a tracker on and it's user friendly and accurate when it comes to my run. Will recommend the brand but would suggest the Fitbit Charge HR 2. Less expensive and likely just as good as the first HR.

    No, I would not recommend this to a friend