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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 12,492 reviews
  • Rated 5 out of 5 stars

    Great product for tracking fitness levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two weeks and so far I love it. I linked it to an iPhone and it alerts you when text comes thru or a phone call is received on your iPhone. I love that it will remind you to get up and move in order to meet your daily activity goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advanced fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the warranty of my old fitbit, it was not charging , and I am very happy with the charge 2. It has more features , looks like a watch and shows me who is calling me in my cel . The wristband is sturdier end very simple to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Alta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one I traded the Alta Tracker for. It's much easier to read and is so much easier for me to close the band. It feels so much safer than the Alta as far as the closure around the wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget for motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fitbit, it keeps me up to speed with my colarie in vs out. Has a app that links what you do with your wgt loss goals. Only wish the app had more nutrition info on your meals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the road to better health.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tracker. It's helping me reach my goals. I'm not there yet, but I can see where I need to improve. I love the reminders to get moving. And it's a great looking watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Charge HR with BB 2 year warranty. I wore it for less than a year and the casing fell apart. BB honored the warranty and gave me the upgraded version Chage 2. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, keeps me aware of my fitness goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit Charge 2 more than I thought I would. It keeps me mindful of my workout goals. I also like the way it syncs with my phone so that my alarm is on my wrist, and when my phone rings my fitbit vibrates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price I would recommend for anyone trying to keep track of their daily physical activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit in 3 years. Most of my family have them so we can motivate each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like being able to get different bands which make it more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved up to the fit bit charge and have not had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Great App / Awful Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fitbit I've had in less than twelve months. This one is less than two months old. In both cases the glueing of the band has failed. Leaves the component monitor vulnerable and looks awful. Best Buy hasn't refunded our exchanged on either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice and addictive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the tracking features. Only wish I choose the black band option as the plum is hard to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good on my wrist and the words and numbers are big for me to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvements great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me and much easier to see than older model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Charge 2 and love it. Better and nice color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy + Fitbit = Very Satisfied❣️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Own 2 purchased this 1 for family member loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me a lot about the exercises! I recommend ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my fit bit charger 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fit bit charger 2 will recommend to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NEEDS IMPROVEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE FITBIT HR, BOUGHT A FEW FOR DAUGHTERS.......SO FAR MINE AND ONE OTHER CRACKED IN HALF. FITBIT HAS GREAT CUSTOMER SERVICE, REPLACEMENT SENT IMMEDIATELY....BUT SECOND ONE IS ACTING FUNKING AFTER 6 MONTHS.......SHOULDN'T THEY LAST LONGER FOR $150?

    No, I would not recommend this to a friend
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