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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 10,464 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    FitBit Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time getting a fitbit product, I initially had the zip but also wanted to track my sleep. The first Flex I purchased was defected and Best Buy exchanged it with no issue now I love the product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality activity device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit - Flex Wireless Activity Tracker is a great device for beginners to moderate users to keep a record of your health goals and progress. It was on sale too which made it a no brainer purchase. Have fun getting fit.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Enjoy the Fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the Fitbit. It keeps me going and mindful of my daily activity. I have found out that I take many more steps daily than I was aware of. Only wish it somehow could accurately measure bicycle activity as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive things about the tracker -its sleek and not going to get lost like some smaller trackers you just pin to your clothing. It keeps you informed of daily progress by having a light indicator. Up to approximatly five lights. As the lights light up it reveals progress towards your goal. Negative things about tracker -if I'm going to have something on my wrist. I want to see the time at a minimum. -you have to use the app to actually see numbers of steps, distance gone, etc. I would recommend this to someone who wants a very basic tracker. I think the price should be much lower for what you are getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit helping in getting fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the fit bit fits me. It does not get in the way of working out as well as the design and color blends well with what I am wearing so it does not stick out like some of the bands do. I have it synced with my laptop and phone so that I can monitor my activities anytime of my day.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life

    Rated 5 out of 5 stars

    Great overall fitness tracking tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Flex for about one month. Very accurate and has worked flawlessly. Bluetooth is very useful and only needs to be charged about every 5 days. Email from Fitbit that the battery needs to be charged is helpful. Online stats are complete with several charts of previous days of data. The accelerometer appears to be very accurate and have checked it after driving in a car and no data was recorded. One of the ideal features is that replacement bands that hold the Flex can be purchased at a very reasonable charge and in colors.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love, love, love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. I have been using it for approximately 1 week and everything has worked perfectly. Wearing the Fitbit and seeing it on my wrist has motivated me everyday to meet the daily goal of 10,000 steps. I also love how the Fitbit tracks my sleep and my water intake.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Hard to lose it when on your wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this about a month ago. I had been looking at all the activity trackers, but this one looked the best, and I saw too many reviews about how easy it is to lose the fitbit one. It works like a charm! It's about par with the steps I actually take (I have it set to dominant hand). However, the band has already started tearing where you remove the main dongle from the band. Since you can replace bands, that's not bad, and it hasn't torn off in half, so not terrible, but still, I expected better quality for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great as a constant reminder to be active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit flex serves as a great reminder to be active. Offers great support through the mobile app as well as syncing to a computer if you don't have a compatible phone. My favorite features are the sleep tracking and the silent alarm. The sleep tracker is wonderful to see how many times I woke up at night and how many hours of sleep I got. It helps me visualize how my daily habits (energy drinks, exercising, etc.) effect my sleeping habits. The silent alarm is awesome for days that I have to be up earlier than my partner, as it wakes me up with a gentle vibration. It's also fun to have friendly competitions with friends and family who have fitbit products as well.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it every day, in fact I got wristbands in other colors to coordinate with my outfits. I keep track of my steps, and keep in touch with friends over Fitbit, by putting them in my Fitbit network and doing challenges with them. This is a fun way to keep your mind on walking more

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker for first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Flex Fitbit for my sister's 71st birthday. She loves it. Had never worn an activity tracker below. Helped her set up the Fitbit app on iPhone and now she regularly checks her steps and sleep log. One step at a time for a new learner -- next we'll tackle calorie counting !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Mother's Day. She loves it. She has several friends with one and likes that they can interact with each other through the app. Often times she is up late trying to beat her friends' step count for the day. It is a great way to get motivation to work out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So helpful for healthy lifestyle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit has been wonderful so far! I love that it's so easy to keep up with my steps, exercise, AND I can calculate calories in the app! My new goal is to get healthy, and with the Fitbit, I'm not doing it alone!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Excellent product, this is the 2nd I have purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fit Bit. Originally purchased to track exercise for my Employer Health plan. It automatically syncs with their website. When my wife saw how easy it was, she wanted one too. She tried a cheaper fitness tracker for 2 days, returned it, and bought the fit bit. She loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Makes you aware of your own laziness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Fitbit for 2 months now and am very pleased with the simplicity to charge and log daily meals as well as track my activity. It makes me aware of my lazy days. The weekly activity log is sent via email and the history for as long as you have worn it is all there. I do have difficulty at times logging food and it not staying in the log. I don't know why and can't find on the internet if it has just happened to me. I would be cautious when swimming or take it off when in rough water.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Keeps me on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I might have wasted my money if I didn't use it. Fell in love with the bracelet. Like the messages saying just 1500 steps more to go and "overachiever". Encourages me to walk more. Really like the sleep log--tells me how restless I am or how often I wake. Food entry is a little difficult for calorie counts but manageable. One very nice feature is the weekly email summary for activity, weight, etc. Provides a nice little pat on the back and it was easy to set up the account on the internet. I wear it in the shower, tub with no problem and I find I only need to charge it once a week--has a symbol to show battery life left. Great Gadget!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    good product. just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very accurate. heard that the fitbit flex had trouble acknowledging elliptical movements as steps. I have not had that problem. have trouble syncing sometimes. Takes a while to re-charge device. overall, very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this fitness tracker for over a year. It does a nice job of keeping track of daily activity. Questionable accuracy and the battery doesn't last long enough, but I'm used to it now so I just deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    The easiest to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest fitness tracker to use. If you want something to track your steps, sleep and activity that just works.... This is the one. Nothing fancy, but simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Fitbit Flex ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I was already tracking activity thru an app on my phone. This has been a great addition. My phone and the Fitbit work together seamlessly. I am not a geek and it was a breeze to get the Fitbit up and rolling. I've also purchased additional bands so I can accessorize.

    I would recommend this to a friend
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