Customer Ratings & Reviews

Its a nice color and worked great for the first couple of weeks then it died. I put it on the on the charger over night and when I woke up and put it on and it wouldn't turn on.

Purchased for my mom. Had really bad compatibility issues with her older Samsung phone. Returned and purchased Samsumg one which was a perfect pair!

Works similarly to the Alta, except it’s charging cord is ridiculously small, and it barely holds a charge for at most 3 days.

Works fairly well, sleep tracking is not accurate at all. Will list you in a deep sleep even if you get out of bed and walk up and down stairs.

Used to love fitbit products and I love the app formats. The charging soot on the devices won't recognize the charger connection, I have cleaned it allowed it to dry before plugging it in and it still will not charge. Wound up buying an off brand and it functions and charges better. Very disappointing and no longer use Fitbit products but after 3 separate items that have all ended up malfunctioning, I won't buy anymore.

Very disappointed with my purchase. Fit bit says it holds a charge up to 5 days, more like 2. Also claims to auto recognize activity of 15 min or more. I can do 30-45 minutes of cardio and it still won’t recognize activity therefore at the end of my week my dashboard shows no exercise. It will however track my road trips as swimming!?!

horrific design - instead of improving on previous tracker models, this one is a step back. The HR model has a permanent flashing green light on the underside which is distracting and can't be shut off. This drains the battery super quickly. The underside of the tracker face has a strange bulging design so the tracker no longer sits flush on your wrist as with previous models. The charger is now a magnet instead of a clip, which is very easily bumped off when you have it charging on a counter top. You can no longer select what information you would like to see on the tracker face, eg ... calories, steps, etc ... it cannot be customized. The strap connection to the main watch face has this horrible pin style device that is almost impossible to detach when you want to swap out the strap. Even the boxed packaging was awful and hard to access the product. I hate everything about this new model. I have been a dedicated Fitbit user for the last five years, including the charge, charge 2, flex and alta .... I will be returning the Inspire for a refund - it is just awful.

Not as happy w this fit bit as the last one I had a few years back. It gives me the time and steps but many times I have to tap it several times to get a response

I bought this to replace my Alta HR which died after many years. Changing the band is very difficult. I wish the Alta had not been discontinued.

First one stop working after o pay a month. Contacted Fitbit and they replaced it but ended up buying an Apple Watch anyway

This was a replacement for my other Fitbit. It has stopped working twice already. I depend on it for my workouts and bike rides. Not reliable.

Got this for a friend I’m been using a Fitbit for 4 They work great , This newer model is a pain to get to work. Not sure I would recommend It.

Magnetic charging contacts are not as engaging as the Charge 3 style clip contacts. Hard to charge as the contacts pads worn out.

This is a good item, the things it can do are more than I expected! In the end though heart rate just wasn’t working right and I couldn’t find how to reset it.

I have not used the product as of October. So far it has not been beneficial to me, but it has not fallen aprt as it lays on the floor of my office.

I got this because my Galaxy watch was too bulky for pilates, and it is easier to wear. It's not as sensitive, but easier to wear.

It is alright if you are looking for something that just tracks your steps.

I am disappointed to move from using a battery (Garmin) to charging every 4-5 days. Also, the HR is not completely accurate. But it mostly does its job

For some reason all of a sudden the light that is used for looking at my steps and other items is now very dim and cannot be fixed.

I personal didn't like the tracker cause it was to hard for me to set .being 80 years old ,for a younger person it may be great .