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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,729 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT took a little time to setup (must read instructions) but I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well easy to use easy to see display wide comfortable wrist band

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A life time of watch wearing has left me a little taken aback to the quality of the device as a time piece; however, I enjoy it much more than wearing two devices. I had to return the first one due to it locking on the clock screen and no longer accepting a charge. Best Buy was awesome in getting a new replacement device. Will have to see how fragile the device is overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitness watch, easy to use with good and complete functionalities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good durable smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has great functionality, GPS tracking when excercising, sleep monitoring, heart rate, notification and ability to display text message received on your phone, and call info. The watch is bulky and the basic LCD display not as pretty as an Apple Watch, but has GPS built in, so you don't have to bring your phone to use the GPS for tracking your workout.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great product for exercise and daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit surge is a great watch. Good features and good battery life. I recommend this watch to anyone who is looking into finding a watch for fitness and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to have. Great with keeping up with your activities, food intake and calorie count. Actually started loosing weight because fitbit helps me watch my calories.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Tracks activity well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks steps very well, although swinging your arm will count as steps.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Mixed opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides all of the great features provided by Fitbit but it's a little too large and the strap does cause some rash. I don't understand why the couldn't use a stainless steel strap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great watch, I use it to track my ride while mountain biking.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would better if the battery lasted longer. Great for almost any workout

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very difficult to understand this watch - much easier than GPS

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor

    Rated 4 out of 5 stars

    Excellent watch for your basic fitness needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart rate monitor and GPS are great features for this watch. GPS could be a little bit more accurate but considering it coming from a watch and not your smart phone.....good enough for me. Music controls are a plus as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surge does everything you need it to do to be a top fitness tracker. It's comfortable (although a little big), accurate and the companies amazing to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like the instant results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably, easy to read and program with my personal stats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit does everything i wanted! I also use to wear watch but had to stop because of my old job but with this Fitbit it has a watch on it and it easy to use!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a good motivator to help lose weight and get in shape. Sleep times are not always accurate and flights of stairs appear when riding a motorcycle up a hill. But the device is useful when comparing one day's measurements to the next. Just don't cheat on the food entries. It also integrates with Strava, so keeping track of bicycling is easy.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works well but does not fit well on wrist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the unit on my wrist makes it difficult to situate well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great but be weary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting this following the recall of my previous fitbit, i was excited. While the touch screen is good it didn't always work. I found myself constantly having to reset. It did not always register my sleep. It actually became more annoying that I had to reset it almost twice a day. With this model like the previous version i developed a rash on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great Fitbit to motivate you to move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my Fitbit because it reminds me of how much I'm moving during the day and motivates me to stay on task to reach the 10,000 steps that is recommended.

    I would recommend this to a friend