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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,729 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Having said that I'm 77 years young. Love it. Encourages me to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one a lot. It tracks a lot of items dealing with your health. I like that I can get notifications on it. I wear it for work to see how many miles I walk a day. Two knocks for me; It tracks the swing of your arm and you have to turn off your blue tooth on your phone to sync with computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitbit surge is good product and easy to set up. i like the idea that it connects to my phone, however whenever i'm holding something in the arm that i wear it, on or at grocery store pushing a cart it does not count your steps.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Fitbit works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I track my steps and it is helping me to get up and walk. Also like the sleep monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitter with Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a smart watch this is not it, but as far as a fitness watch...awesome! Feel naked if I forget it at home.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking
    Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Nice workout device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surge is great for steps, running, and heartbeat tracking. The band does becomes very worn after a few weeks. Does not capture cycling as accurately. Overall it is a nice device.

    I would recommend this to a friend
  • Cons mentioned:
    Band, Battery life

    Rated 3 out of 5 stars

    Set up not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup does not give you step by step procedures. Difficult to setup for Windows 10. Dongle needed to be updated before i could get the unit to setup. It will not setup while plugged in charger. Once you get it setup, everything works great!!! Band breaks to easy. Battery last only one day. I had to take mine back because it went completely dead and would NOT charge back up. I had it less than a year. I have new one because I purchased the geek squad proctecton. Thank GOD I did that. PLEASE GET GEEK SQUAD PROTECTION PLAN!!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Must have for fitness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Surge is everything you need to keep track of your calories, fitness, sleep & heart rate. The app is easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    This FitBit has it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this FitBit Surge to my daughter for Christmas and she was thrilled. She will use the GPS to keep track of her runs.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great health monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to track your fitness boht inside and outside of the gym. The GPS feature for bike rides is an added plus.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Best fitbit ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds your stat's after workout on your watch so you can record your stat's in a log. GPS is good but varies a little with humidity. Elevation give different readings for high humid days and low humid days, may have something to do with cloud cover. But overall its great. Love that it has weights, workout, free run, hiking etc. Also, great timer and if I have my phone on my side it vibrates and lets me know its ringing, great for where I work in a production area. I pick workout with timer if I'm cutting grass (push mower) but if I forget it registers as bike because my hand is stationary on the mower handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker has all the features I was looking for all in one unit. It is great. The only downside I have seen so far is that the battery life between each charge is nowhere near as long as item description even when not using gps feature. I do have to charge almost every night.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice tool if you are into tracking exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product not only performs as advertises, it delivered a few bells and whistles that I didn't expect! Just a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great at keeping up with fitness and diet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and track fitness and weight levels and goals. Very easy to enter data.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for fitness and tracking. Also very usable since functions as a smart watch and fitness tracker in one.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Was ready for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the flex for over a year, it was time for an upgrade, I am looking forward to the benefits of this new Fitbit Surge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for standard watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after trying the other products and found it hard to wear with a watch. I upgraded to the Surge and I'm happy with the functions available. The only thing I don't like is the rubber band can be uncomfortable when worn all the time especially at night to capture sleep patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 2 out of 5 stars

    Not as great as I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the surge for its gps tracking, music skipping ability, and heart rate. However, the text notification function was an issue for me. I did not like all the notifications at the top that would not reset unless you turned off the product and turned it back on. I switched to the charge hr and was more satisfied. Although the charge hr doesn't have gps or music functions, I am happier with that purchase. I work with elementary aged children and the charge hr fit my lifestyle better than the surge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great for serious athletes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hiked around Europe with this and have a detailed record of all of it. I love it. It is comfortable and very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    This is a great product eveyone should have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch with all the functions and the heart rate monitor. I have not had a one problem with it. Gotta have one

    I would recommend this to a friend