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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,729 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps track of everything, the app is so useful. And the tracking to my runs and workouts is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Decent watch and tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for myself and fiancé. The battery life is decent but the band started to bubble up about 2 months after I purchased it and I noticed a crack near the charge port underneath.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    FitBit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surge is accurate for mileage and heart rate as well as steps. The only detractors are that it needs to be charged frequently and is not waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome all around fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well made unit. Little bulky on the wrist, recommend not wearing it while lifting weights. But for any cardio or step counter you can't beat this.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Like having the added features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the added features of a watch and heart rate monitor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Fitbit surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Fitbit line but the surge is by far my favorite. Easy to use and navigate thru.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't began to unlock all that this watch can actually do and I'm thoroughly pleased already . It has made Me much more health conscious. The battery lasts about 2.5 days.. I have to remember to charge it, but other than that I have NO Complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, my daughter uses it for her running events and found it easy to use and very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product itself really pushes me to get my 10000 steps. One of the best investments I've made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit Surge. It's pretty comfortable when wearing for long periods of time. It definitely works as advertised and I'm excited to see what new features the next Fitbit Surge will have.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor

    Rated 5 out of 5 stars

    Amazing and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a recent heart problem my wife insisted on the purchase. The ability to monitor my heart rate is crucial and the watch is as good as a doctor in my pocket. The GPS function lets me know how far I am going and the pace per mile and real time during the mile is very instructive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Syncs great with my Smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps accurate measure of everything that I do. I love it! Helps me stay on task with my workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great item to track exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to keep track of your steps and sleep patterns . I wish the screen was more protected I dropped it and it cracked in three places.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit so fun to use it does everything I need it to do I bought it because of the Gps

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as advertised. Tracks my heart rate, my sleep, my steps, everything. Great watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Surge is exactly what I expected, and has been fabulous for my needs. Realize that you cannot GPS bike rides, cannot wear while swimming, and yes, it might irritate your skin if you wear it 24/7. If these drawbacks don't concern you, this is the fitness tracker for you. I knew the limitations going in, so I was not disappointed. Do your research, know what you want. I would recommend this fitness tracker, for me, it fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sports watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not too sure about this watch before I purchased it. After the purchase I found that the light did not work. I did some research and saw where some folks complained about FitBit customer service. I contacted them by eMail and we went through ways to solve the problem. Didn't work. FitBit did not argue but sent me a new watch. Awesome. No worries there. Watch works great for all my activities and transfers the data to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPS provides accurate measurement of my training runs. Generally helpful in monitoring my performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade from the flex fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, love the fit - connect with the fitbit app and you are ready to go. It's that simple

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Seems to be pretty accurate readings including heart rate and sleep monitor.

    I would recommend this to a friend