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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,729 reviews
  • Rated 5 out of 5 stars

    Very useful and very effective monitoring tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a birthday and father's day gift from my 2 daughters and I couldn't be more happier to have this gadget. I am always on my toes and setting goals to beat my record is a must to stay healthy. A great product and when fully charged will last for 2-3 days. It's also very rewarding to see your weekly performance by using the FITBIT apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Incentive to workout more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing my fitness progress in black and white gives me an incentive to do more including watching my diet and becoming more familiar with caloric intake and expending calories through exercise

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great kepps track of all my daily movements and activities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product. It worked out of the box with very few aettings. However it looks less appealing and with lot less features for the price. But it does the job what it is supposed to do.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fitbit Surge had to be returned because it would not recharge. This one does not stay charged longer than 2 days and sometimes not that. It has totally missed recording sleep time a couple of times. It often does not know that I've climbed a flight of stairs. It has to re-synch nearly every time I try to check my statuses even though it is always on my wrist and my phone is always in my pocket. Some of the statuses just do not make sense.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING EASY TO SYNC WITH PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAING AND SUPER EASY TO SYNC! OH BEST PRICE FROM BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it tracts everything from sleep to steps to calories.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as both fitness tool and keeping me connected to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It does everything I need it to and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge lasts a day and a half. If you sweat excessively then it won't pick up HR. Other than that it pushes you to be more active. I'm walking more and tracking my activity like never before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone app malfunction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fit bit for 1.5 months. I love the features, but the app on my phone... Not so much. I regularly have to sign in and have had to delete and restore my device several times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great exercise tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Fitbit products! I was excited to purchase the Surge after reading all of the product info. The only issue I have is that the product does not support Android devices for music control.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to keep me motivated to walk 8,000 steps every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I love everything Fitbit. It's a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a new watch for a couple of years now and when I found the Fitbit watch I figured I would give it a shot. Really enjoy the app, watch works great and looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit surge has come in very handy and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it tracks my fitness and gives me a daily report.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for simple day to day fitness& gym activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well for daily fitness tracking. Enjoy that it links to my fitness pal. the screen is rather large and still waiting to be sure I dont get the reaction I got in the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great multi-purpose monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set-up and info retrieval. battery life as represented.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and very durable. Band is easily adjustable

    I would recommend this to a friend