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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,729 reviews
  • Rated 5 out of 5 stars

    Nice watch, very helpful and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch as a gift for my husband and he loves it. It was very user friendly. It is lightweight and not inconvenient to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great features BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike the fitbits with thinner bands, there isnt any breathing room for your skin so after using the watch for a few weeks my skin started to get really red.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love looking at my steps, floors climbed and my monitered sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. It looks good and feels great. I haven't had any issues with it what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a great picture of your health with fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several other "smart watches' and I love this one, gives me all the information I'll interested in. I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fitness watch for all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am not physically active, the Surge is excellent for monitoring all aspects of daily activity and essential health monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sports watch I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has great battery life and so much information you can use regarding how healthy you are living. I would recommend to any athlete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really great. A little to big for my taste, but it really is an awesome gadget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda big on the wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device but the shape of the watch face is wedge shaped. so I ended up catching the sharp far edge on coats and sleeves all the time. the phone integration is limited and txt messages kinda piled up on the device...not a simple navigation task.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised, The app is great. I uise this everyday, it helps me stay on track and meet my fitness goals. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy tracking my sleep, steps and my workout everyday

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice unit but too big for me, works great, best tracker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for all the things it keeps track of. It is a great motivator to keep moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came to which Fitbit to get I decided in this one. Mainly because of the features it has and everyone at the office has one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I upgraded from the HR and am so glad that I did! It's a great shape and the band doesn't grow like the HR did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Surge is so sleek and awesome, good for intense workouts and casual days at the office. I absolute love my Fitbit Surge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent health fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit surge is a great watch for someone looking to being healthy and for someone looking for an inspiration to start losing weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an extra push!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! Lots of friends have fitbits so I get to whoop them in challenges! Haha

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Defective product(battery)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the Fitbit Surge as a Christmas gift, took it out of the box began to charge the watch and register it. Would not complete registration because battery was too low. After charging for eight hours at three different outlet sources still did not have enough battery to continue. Called Fitbit Christmas day and they are sending replacement Fitbit Surge. Hopefully will have more success with next one. Thank you Fitbit for immediate replacement.

    No, I would not recommend this to a friend