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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,729 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift Great looking and great functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combo of the fit bit and watch are a great combo.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    I like the watch it has a lot of good functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT IT FOR MY SON HE LIKES IT VERY MUCH HE USES IT ALL TIME HE RECMMENDED FOR FITNESS AND OTHER THINGS

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Heads Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this FitBit. It tracks me well & is mostly easy to use with the app etc..however, have had to have 2 replacements sent out due to bands breaking & buttons not working. FitBit stands by their product but want you to have the heads up before you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability with the heart rate and the app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the one step down version better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the surge and the other for my wife.. I like the one step down from the surge better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the motivation that keeping track of my steps BUT I REALLY LIKE how it tracks my runs. I can come back to my computer and see my effort evaluated. Sinks well with myfitnesspal too. The only negative is that I really can't take advantage of the sleep function. It just doesn't feel right on my arm while I am sleeping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very oversized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning it as it was big on my arm. The screens are very basic. No glam here.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good GPS watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, not too large, some faces too big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but difficult to figure out how to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, works well, but difficult to figure out how to use as it doesn't come with manual - although you can download one. Also somewhat uncomfortable to wear at night due to size of band. Keeps great data.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Surge and have recommended it to numerous friends. They have sent me a replacement free of charge as my old one quit randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor, Sleep tracking
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Tracker/SmartWatch, but could be improved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitness tracker or smart-watch. I saw the Fitbit Surge and waited for its availability. Even though it is "first generation" Fitbit has a good reputation and I liked the advertised features. I like the interface, it syncs well with my phone, and I like the silent alarms and alerts feature. I think it tracks activity/steps well and monitors heart-rate accurately. This is a bulky wristwatch, but I am a large enough person that it isn't terribly clunky on my wrist. However, it is so thick that it it is difficult to wear with a long-sleeved dress shirt. I would like to see Fitbit develop the software as a cycling tracker. If it works for running, can't it work for cycling, too? Fitbit says this is a work in progress for them. Overall - I think it is a good device, and reasonably priced compared to the market for the features that it has. I would recommend this for someone looking for an "all in one" fitness tracker / smart watch...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not The very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricy for what it does. No maps, no circuits whatsoever. Cant be use trough the Day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Better than an apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Apple Watch and this thing does what I need while being durable and not to fancy. Perfect for work or play and I can sleep in it np

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Good fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitness watch functions well and captures activities. In conjunction with the FitBit app, the built in GPS allows me to see my running path.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This gets a two thumbs up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for the Fitbit surge to come out. I like the features on this one better than on the Fitbit charge HR. I love my Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally wear a watch but I love this one. Now I don't go anywhere without it. It really pushes me to hit my exercise goal every day.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his surge, he does quite a bit of walking at his job site, now he knows exactly how many steps he does each day. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent fitness motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great reports, love the GPS tracking capability, I can obtain information directly from the watch as well as any smart device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is big to read and function is easy to sue. Also, BestBuy has a good prices so I just picked it up at the BestBuy near me

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    The item was much larger than I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was much larger than I thought. I tried wearing it but was bulky and made my wrist sweat. I gave it to my best friend because she likes larger items, jewelry, etc. the functions were great but would recommend seeing it and not purchasing online.

    No, I would not recommend this to a friend