Customer Ratings & Reviews

I really enjoy the activities reminders data this smart watch provides

As of March 27, 2023 Fitbit is removing functionality and features including open groups, adventures and challenges. There are many trackers and smartwatches available including Garmin, Galaxy and Apple that will provide health analytics and step counts. Google bought Fitbit and is now selling their Google Pixel smartwatch using the Fitbit platform. It appears fitbit will be phased out, especially when they are removing the distinguishing features of connectivity with friends and family through challenges. They are not a good investment and I have buyers regret.

My wife is enjoying her new watch.................................!!!1

Great deal, made it easy to purchase online and pick up at the store

After 5-6 years, Fitbit still haven't solved the sync issues! I don't have a computer to correct this every week. I asked the store rep and he said, "Oh sure. Fitbit is a much better product now." So, now I'm stuck with an expensive fitness watch I can't use properly half the time. It wouldn't be an problem if I had a computer at home. Other than that, I love it.

I love my fitbie versa 2. I especially love the find my phone feature

Great simple smart watch. Recommended for android.

Such a great watch! Fitbit app is amazing, I’ve been using it for over a year now.

This was my first, and likely last fit bit. According to the settings, I activated my new Sense 2 on 7/26/21. Exactly one year later, I'm here with a watch that can't tell time and doesn't know what day it is. Syncing doesn't help. My phone can send notifications, but apparently the watch isn't interested in knowing the basics, like when the time changes. Telling time while traveling recently was a hassle, as the time wouldn't update time zones despite the phone doing to, and pairing is a painfully slow. Often times when wet it will end up on a random screen...no touch needed. Stats for distanced traveled was becoming wildly inaccurate, and it's almost amusing to see get your 10,000 step animation while sitting on your butt arranging things on your table.

A good fitbit compatible with the android phone..

Love the Fitbit Versa 2. Really liked the style and look.

This watch was great for the first 6-8 months - wore it consistently for runs, HIIT exercise, etc. Always removed while showering, just in case. After 14 months of ownership, just beyond the warranty, it has simply stopped working. It no longer charges, there's no mechanism to reset, and Fitbit support is not helpful.

My husband bought this watch for me for my birthday. I had been wanting one for awhile but didnt want to spend the money. The first day I got it I could not connect it to bluetooth. I had to go through the Fitbit chat service and have the watch reset. A BRAND NEW WATCH!!! After finally getting it to connect to bluetooth it worked great and I had no issues with it. I loved it. But recently the watch required a software update and I have had nothing but issues with it since. It will not stay connected to bluetooth and now I am having issues connecting to Wifi. I have had to connect to the fitbit chat multiple times to troubleshoot these issues and though it temporarily gets resolved its not a permanent resolution. Also found out that the watch is "sometimes" compatable with my Motorola One Action Android phone. I wish I would have gone with a different watch. This one has been disapointing

I purchased this item 9/2019, for $229.95, and it worked well. After 2½ yrs, the "crystal" fell off. Since it appeared that the gasket disintegrated I thought I'd take it back to BB and have it replaced; a simple repair. Although I have the total protection plan, I find out that BB doesn't work on Fitbits or other watches. The BB rep didn't know where I could get it fixed locally. He told me I'd have to contact Fitbit for repair information. Of course, the BB rep didn't know how to contact Fitbit. I don't think I'm being unreasonable to think a $229.95 watch (never dropped or has any scratches) should last for more than 2½ years. Certainly repairs--especially minor should be done without difficulty.

Great watch. Got this for my daughter and she loves it

If your hoping this watch will give accurate heart rate monitoring while working look elsewhere. If you're doing basic cardio it's fine, runs, walk, elliptical, etc but even rowing is a challenge for this watch and forget about anything high intensity. It'll literally be at half what your heart rate is if you hand calculate it. The band starts out comfortable but the soft finish soon rubs off leaving a hard river that has rubbed three raw spots on my under wrist. I've tried lose fitting and tight to no avail. As a pedometer it's great and as a smart watch it has decent function but look elsewhere if you're wanting to legitimately see what your heart rate is during intense exercise.

It did work but I kept finding major roadblocking bugs. The one I had to deal with the longest is my watch refusing to update. This lasted forever. I gave up and bought an Apple watch.

It only lasts about a year. Doesn't hold a charge, Doesn't sync well. Truly not worth the money.

Great value for the price. So many features and comfortable.

Buying the Fitbit or any of these smartwatchs is a ripoff. I've barely had my watch a year since May 2022 and conveniently is past the lousy limited 1 year warranty to get fixed by Google. The screen has stopped working and turned white and the original bands broke. I called the Fitbit help line because you cant take it back to Best Buy and all they could do was send 35% off to buy ANOTHER watch that will likely be broken in another year. Fitbit company knows these expensive watches are crap and keep selling them so people will keep buying more. Well Im not after this. This is the second watch purchased and the exact same thing happened so not spending more money on something that last a year maybe a year and a half and then spend another $200. Ridiculous.