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Customer reviews

Rating 4.3 out of 5 stars with 1286 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are impressed with the variety of colors and comfortable fit of the Flex Classic Bands. Many appreciate the affordable price and find the sleep tracking feature useful. However, some customers have noted concerns regarding the bands' durability and the quality of the clasps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,285 reviews
  • Pros mentioned:
    Color, Fit

    Rated 4 out of 5 stars

    Great compatible bands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bands fit with the flex, and the colors are more fun than the plain black band I used before! Either these large replacements are smaller then the original, or I'm wearing mine more loose now than when I purchased. If you wear small bands in the last few holes, you'll need the size L for replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Flaw in Band Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Fitbit Flex and recommend it highly, but there is a problem with the band. I got my Flex in January and am now on my 4th band. Almost immediately it cracks at the little screen on the top and continues around the band until it breaks. I am very careful and support the band when I insert the chip after recharging, and wear a large size loosely. I broke one today in fact, and I have put super glue at the seam before inserting the chip hoping that will help keep it from splitting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit but the replacement bands are horrible. Two of the three bands can't be used anymore as the fasteners have already broken after getting this set one month ago. Plastic fasteners are junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Fitbit Wrist Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrist bands are good for about 7-9 months depending on what type of work you do. After time the band will crack where the wireless device goes into the band. But what I have found is that by the time it starts cracking it is time to replace anyway. Even with cleaning regularly the band will eventually start becoming grungy looking. I am not trying to say the band is bad. It works very well. I have not found it to snag on things or come off easily. Most of the time I do not know it is on my wrist. Just be aware that the band will need to be replaced from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Great options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the original flex band that cracked at the insert point. I like that you get three for the price of almost one band and have different color options. So far they have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Provides Very Useful Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought one for each of us. It's way more than just a pedometer. The sleep tracking actually works and seems pretty accurate. What really impresses me though is being able to see your total steps and calories burned. Add to that the ability to log what you eat and you can easily track your calories in vs calories out. The profile is a nice addition. I like that you can see a graph showing your activity level throughout the day. I can look at it and see when I'm sitting at my desk and then there is a spike when I get up to go do something. It really is an eye opener to see how much (or how little) you actually move around in a typical day of working in an office. I also like that you can adjust your goals and the Fitbit will show you were you are at in that goal for the day. One disappointment: It will not sync with all smartphones. It requires a special type of bluetooth to sync. My wife's iphone5 will sync but my nokia windows phone won't. This isn't a big deal though. A bigger disappointment for me though is the app. It's good on the iphone but Fitbit does not have an app for windows. I'm using a third party app on mine that does not have the functionality of the official app. (my wife can do a lot with her phone like log meals and set alarms but mine only displays my stats. Fitbit, please make an app for windows phones! I will say this is not enough to affect my opinion of the Fitbit its self. One problem i've run into the last week or so is the battery on mine seems to be going south. I charged it on Friday morning and it was dead by Saturday morning. My wife's is still going fine so hopefully I got one with a defective battery. I'm actually going to Best Buy today to exchange it for a new one. I got the protection plan with it and I think it's a good idea. Oh, i should also say that we know a few other people who have one and I haven't heard any of them complain about the battery. Overall I'm very happy with them and as long as the batteries hold up I'll continue to be.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    More Flexibility for Your FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the additional band color options so my FitBit doesn't clash with my what I'm wearing at work and when I'm out socializing, but the pack only comes with 1 clasp on one band. The other two bands have temporary clear clasps which I believe are only meant to keep the bands fastened for display in the package, because the clear fasteners, even though they are usable, break after a few days of use. So far, the bands hold up well and they're very easy to change out with your FitBit.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Great Bands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multi colored fitbit bands are great especially if you want a change from your original colored band. There are two negatives First... the clear plastic clasp that comes with the blue is awesome looking but breaks very easily and the teal band seemed to pick up more dirt and oil probably beecause of the light color... but works fine

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    The Colors Are Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the dark blue band because I can wear it everyday and it always matches my clothes. Once in a while I will wear the red band for fun. I hardly ever use the light blue one unless I am wearing something that is the same color. I will eventually buy a black band to cut back on the wear and tear on the dark blue band. FYI, this is my third set of bands, they usually last about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    Great Accessories for the Fitbit Flex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accessory pack when it was on sale. My original gray/blue band was getting dirty so I decided to get new replacement bands. I really like the navy blue color as it is also good for more formal settings. Something I discovered was that the navy blue band actually changed the indicator lights to blue! I assume the orange and teal bands will also change the color of the lights but I haven't tried them yet. Overall, I am happy with my purchase. It feels like I am wearing a brand new Fitbit Flex!

    I would recommend this to a friend
  • Pros mentioned:
    Style
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Love my fitbit flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn this tracker sinceI got it a year ago, that's why I had to buy the replacement bracelets because I wore the other ones out. I wish it came in gold, silver, and beige as I always wear bracelets with and I wear it all day at work. This style is great when working out as it looks sporty but I would like to change it into something to go with my business attire. I highly recommend this tracker. Everyone should have one! It keeps me inspired to consciously lead an active healthy life!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Good colors and same fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bands were good colors especially the blue. They have the same fit as the original band. My one reservation is that certain colors came with a plastic clasp instead of metal. Also fitbit should start making and extra large band. The whole world is not populated with people who have slender wrists.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit but is a great tool to help get and maintain in shape. The variety of colors makes it nice to change and match with different outfits. The on ly issue I had was that one of the bands started to rip after only 4 months.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Replacement band w/a FitBit factory fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, if you are looking at these, like me, your FitBit band is hanging on by a thread. That's is why I purchased these, to replace a broken one. The life-cycle on a band for a FitBit flex can be expected to break down within about 5-6 months. I got the FitBit for my wife and I when we started getting back in shape with friends who had them. Out of a group of six friends, ALL SIX bands started to tear at the exact same spot within a week of one another. So will these fit perfectly? YES. Will they serve their intended purpose? YES. Will they also break in 5-6 months? I will say, MOST LIKELY, I am not quite there yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    The band is a great replacement for the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my original Fotbit wristband broke, I needed a replacement band. I selected this three pack as a better price deal than buying a single wristband. Normal wear of the original band caused it to tear after a couple of years of pulling the bit out to recharge. These replacement wristbands work as well as the original one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good bands.. Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit, by its very nature, is designed to record when you are active. But the wristbands that house the actual device are typically unusable after 6-9 months of normal wear and tear. Neither my wife or myself is particularly hard on jewelry or watches, but both of us have had to replace the band in less than just one year of ownership of a fitbit. These bands are no better or worse than non-fitbit branded ones. They fit snuggly and work until either the holes around the metal clasp or the neck near the hole where you insert the fitbit starts to crack and/or break and it is time for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Great replacement wristbands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the OEM wristband that came with my FitBit Flex. I had tried using a knockoff band but that only lasted for barely a month. I decided I should probably go with what I know and I'm happy I did. Luckily I got these on sale for $22 instead of the regular $29.99 so that was a deciding factor as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Love the colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought new Fitbit bands because my original one broke. I love having an assortment of colors but the plastic clasps broke on two of the bands. They still work but it is more difficult to get them clasped.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price
    Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Great when fitbit band breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall, but clasp is not as good as the clasp that comes on fitbit starter kit band. Good color options, pretty affordable for 3 bands.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Nice replacement bands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice pack with different colors for the Fitbit Flex. They all come in large or small depending on the band size you need. Only downside is that they break after a while.

    I would recommend this to a friend
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