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Customer reviews

Rating 3.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like glass your going to fall in love with this product. Your expectations will be meet because this is glass.

    I would recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hello Scott,

      Thank you for taking the time to leave us a fantastic five star review! We are glad to hear you are enjoying your Desktex Glass Desk Pad, we do hope you will consider us again in the future should you need another desk or chair mat. If you have any questions, please do not hesitate to contact us via email at [email protected], or you can call us on 615-208-9697.

      Kind Regards,
      Beckie FloortexUSALLC

  • Rated 2 out of 5 stars

    Simple solution can go from 2 to 3-4 stars.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest complaint is the plastic mounts that came with it, that I had to put on which was not a big deal. Since I purchased the larger of the two, it only came with (4) plastic mounts. When you use the keyboard the center of the mat starts to bend. The manufacture even recommends (4) additional mounts for the larger mat, but they only send you (4). If they recommend (6) why not send you six? Now after a couple of months and because I only have (4) and not (6) the lower portion of the glass bows up.

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hello,

      Thank you for your review on our Floortex Desktex Glass Desk Pad. I can confirm that this particular desk mat comes with 4 plastic mounts whereas the glass chair mat comes with 6 plastic mounts, we have looked into the listing on Best Buy for the desk mat and cannot see reference to 6 mounts being provided. This mat has a weight capacity of 1000 lbs and therefore we would recommend getting in contact with our customer service team who will be able to investigate the bowing, as this should not occur. If you have any further questions please feel free to contact us at [email protected] or you can call us on 615-208-9697.

      Many thanks,
      Eleanor FloortexUSALLC

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