Customer Ratings & Reviews

We had a fantastic experience with our tech Jason who installed our new sound system! From the moment they arrived, they professional, knowledgeable, and incredibly efficient. They took ensured everything was perfectly calibrated, and even walked us through how to use the features. The sound quality is amazing, and it’s all thanks to the expert installation. Highly recommend to anyone looking for top-notch service!

We recently purchased a set of home theater equipment including a TV and audio system from Bestbuy. Throughout the consultation, purchasing, delivery, installation and afterwards service, the experts in the Magnolia team at Mountain View Bestbuy provided excellent services. We'd like to thank Johnathan, Joe, Joee and Praneel for their great help.

Michael mark and his team did an excellent job of scoping our home theatre project and completing the installation

I'm 70. Working with Danny has been one the greatest pleasures and successes in my 50+ years of purchasing products or services. Danny is knowledgable, respectful, reliable—does what he says he will so—and is a joy to work with. I couldn't have made the successful decisions I did without him.

I needed to upgrade my home theater. Joe came out for a consult and provided really good ideas, especially since the space for the TV had limitations. He came up with a creative solution, which has been great.

Excellent service and installers were exceptional! Second crew that came out saved me $250 by not having to make cuts to install the micro/oven combo which the first crew said they had to make. Best Buy contact, Austin was very helpful and did everything I asked of him. When the stove tops go on sale I will buy one.

The consultation was extremely helpful in determining the size of the TVs we wanted as well as the audio system. I went in with some expectations but Phillip used his expertise to help fine tune the setup to better fit the space.

Our advisor< Jeff Rupp, did a perfect job - exactly what we needed. He designed an audiophile quality home music and theater system, but without any unnecessary frills. Most important: he listened to what we wanted, and made it possible for us to get exactly that. Totally satisfied!

We needed help purchasing a new refrigerator. The expert came to our house and measured to make sure we bought a refrigerator that was the right fit for the limited space we have. Thanks Sam for all of your help with the process!

I purchased all 4 LG kitchen appliances; range, microwave, dishwasher, refrigerator. I love them all & they look great! However, I was told by the in-home consultant that the stainless steel is made differently now and doesn’t leave fingerprints like it used to. That’s not the case. Fingerprints show on all of the appliances. Now I wish I would have purchased the appliances in brushed nickel. Hence, the 4 star rating.

Expert was very helpful and made sure we had everything we needed.

We needed help with our new home to set up five tv's through out our home. Michael's suggetions helped us out perfectly. His crew came in hung all five tv's in a matter of a couple hours. They were even able to hang one on our fireplace, which turned out exactly like we planned. Thank you Michael and his Great crew.

I was interested in updating our kitchen appliances, and heard that Best Buy had a service in which someone could come to your home and provide guidance. Making an appointment was extremely easy, and within 3 days I was able to have Scott Schnabel provide a home consultation. The home consultation consisted of proactive text notifications and a punctual arrival. We were able to receive guidance on appliance options, as well as installation and measuring scenarios. There were no pressure to make a purchase or have haste on any decisions. We were provided with a sales quote and felt well informed. A few days later we decided to move forward and added multiple Dacor appliances (refrigerator, oven, microwave) to our order. Installation was also very smooth. Both phone call and text messages were sent for both appointment times and up to arrival. The work was performed and to high satisfaction. A few days after the installation, Scott (our Home Expert) followed up with both text and email to make sure everything went smoothly. From a full experience of consultation, purchase, and installation we could not be happier!

We needed assistance in replacing major appliances in our age old kitchen appliances. Toni helped us measure it correctly and gave me great options. Definitely helped make the kitchen updated and definitely make it a smart one. Thank you Toni! Appreciate everything keep doing what you are doing.

We were very pleased and happy with the installation by Best Buy, particularly Matt, They did an excellent job explaining our new system.

We were updating our home theatre and Becky answered our questions and helped us decide what we needed.

Nice staff, good communication, good knowledge of the product. I've had multiple people go above and beyond on a few instances.

We lost our home in a recent wildfire. Keith was a champ in assessing and mapping our new TV's, soundbars and surround sound speakers. The real champs were Bryce and James who were utmost in professionalism while installing all components. There attention to detail was impressive.

Needed some TVs installed in my warehouse. Very easy process and didn’t even walk into a store. It was great to be able to take that off my plate, be able to schedule everything remotely, and it came out exactly the way I wanted.

I needed a double wall oven replaced. I simply contacted Mike (having worked with him in the past), told him what I needed and within an hour he sent me links that would work for me and I purchased it. I never had to leave my office.