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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21134 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 21,134 reviews
  • Rated 5 out of 5 stars

    Enjoying our Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally and efficiently done. Happy with the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She helped us make the right decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savanna helped us with making a final decision on the type of refrigerator we needed. We are so happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oz was a great professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The need for help in this new tech world is obvious. We were delighted in the on time, friendly service we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Howard help me a lot in my project. Even in a pandemic is very convenient count with this type of personalized service and knowledgeable people helping us moving forward in small home improvement and I was able to take advantage in sales promo, bought my new tv 65” Sony and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the Perfect House Warming Gift for My Sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help finding the right TV and sound system for my sister as a house warming gift. The consultation was very helpful especially with exploring all of the options that would fit best for my sister's living space. I ended up getting the Samsung S90D TV paired with the Samsung HW-Q800F sound system. My Sister loves it and everything works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, great recommendations. Took time to explain everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and quick! They did great! They showed me how to use it after and everything was good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continued Expertise...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew has continued to help us make our home a Smart home by either working the jobs himself or finding us qualified techs to work jobs he cannot. There are a lot of new subdivisions popping up in the area and I plan to tell anyone who asks about him and BB. Thanks, KDM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marvin was excellent; I’m so impressed with his professionalism, courtesy, and knowledge in helping choose a TV. He brought up the ‘little things’ that help me buy the equipment that I needed for a smooth deliver and set-up. He also answered any questions via phone text. Best Buy is fortunate to have Marvin. I will refer him to my friends and family anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was the best!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help selecting the best dishwasher for our home. The consultant Rome was extremely knowledgeable and aided us with selecting a quality dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job installing all four TVs and soundbars and equipment. We are very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came on time and removed my old stove and replaced my new one with ease and made sure everything worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oleg Voloshin Sarasota project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario Arthur (Best Buy Designer ) is very knowledgeable and experienced. Mario offered us very good design of sound system. Mario promptly responds our call and needs . Marco ( Magnolia installer) is very good and experienced . We definitely we recommend Best Buy Service to our Friends and Neighbor. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was an excellent resource and helped us figure out the appropriate appliances we needed to update our kitchen. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 4K Theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help in selecting a new 4K home theater setup. Bryan came to my house and clearly explained the pro's and con's of various systems. We settled on the equipment and installation. Setup was completed the following week. Very happy with the entire experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive one stop shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided ahead of time from online research which TV I wanted. Ross did a great job of helping me decide what peripherals I needed, scheduled the Geek Squad delivery and installation, coached me through a mesh router/modem upgrade, explained the benefits of BB membership, and helped me maximize the value of my rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant put customer satisfaction first!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to find a fan/ hood to fit in our small awkward kitchen space. The free in-home consultant, Numair Qureshi measured and helped me to find the right hood to match our new double oven. Everything work out well! I love BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant guided perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help deciding what products would best suit our needs. Explained differences in different brands & specs. Also measured to make sure correct size was ordered. Any time I asked something answered where I’d understand ( not being a tech person). I’d highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did a wonderful job helping me to find products that filled my needs. As well as dealing with my constant need to reschedule my delivery date. The delivery guys were quick, professional and courteous. Very happy with my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t forget the details.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were left with many questions due to the lack of detail.

    I would recommend this to a friend
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