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Customer reviews

Rating 4.6 out of 5 stars with 21189 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 21,189 reviews
  • Rated 5 out of 5 stars

    Oz was a great professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The need for help in this new tech world is obvious. We were delighted in the on time, friendly service we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Entertainment Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultation was exactly what I was hoping it would be, and Jack was able to give ideas as to what would work with our space all while keeping our budget in mind. I’m glad I reached out and sought their advice as to what would work best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job installing all four TVs and soundbars and equipment. We are very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came on time and removed my old stove and replaced my new one with ease and made sure everything worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was an excellent resource and helped us figure out the appropriate appliances we needed to update our kitchen. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and quick! They did great! They showed me how to use it after and everything was good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asset employee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I badly needed help with my kitchen because it’s outdated with smaller sizes appliances. Bill was very accommodating and very helpful. I’d look for him the next time I’m gonna do business with you guys. He is an asset to your company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful custom install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 4 TV's from Best Buy including a 75" Samsung that was installed in custom cabinet. Ryan was the consultant and he and John coordinated the project. Great follow-up by both before, during and after project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony made the process simple and quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure which TV I wanted to upgrade t. Anthony was able to match me with the TV that best suited my needs. Anthony also explained all of the features and capabilities of my new TV. You would be remiss if you don’t take advantage of his expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star consultant--happy I had his help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the home consultation. Nick was very knowledgeable, very friendly and very helpful. His assistance extended beyond the home consultation--was very helpful when there were installation issues and changes needed to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Advisor!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was a great woman! Came out to my house and gave me advice on what kind of tv I should get. She was really nice! Really helpful! Even after the sale. She followed up with me to see how everything went. Definitely recommend her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a fantastic experience with our tech Jason who installed our new sound system! From the moment they arrived, they professional, knowledgeable, and incredibly efficient. They took ensured everything was perfectly calibrated, and even walked us through how to use the features. The sound quality is amazing, and it’s all thanks to the expert installation. Highly recommend to anyone looking for top-notch service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent designing service with John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was absolutely excellent!! Without a question, one of the best and honest person to call for designing home entertainment. He delivers what he promises, period. !! Most don’t, but John does !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fernando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was knowledgeable, listened to us, had great ideas, and shepherded the project to its conclusion. Great job. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Che is a model representative of Best Buy. We have worked with him over a period of three years and are always impressed with his high level of knowledge and his professionalism. Best Buy is fortunate to have such a guy and we appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solving my speaker problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem with one of my high end speakers. Chad, project mgr. and Zach, installer came out and did a complete dissasembly of the problem speaker and identified exactly what the problem was. They were extremely thorough and professional, and identified possible solutions. I would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brittany was amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help figuring out how best to mount our new TV. Our expert was great in helping narrow down the options for what would work best for us. She followed all CDC safety guidelines. She also got us set up for the install as soon as was possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, professional techs. I'm a satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation and installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant was very informative on what was needed due to his experience on his and other installations previously to mine. The installers were also exceptional. Very clean installation and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reynaldo brought the Kef!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reynaldo was provided a great in-home consultation. He was on time and responded to my questions post visit in a timely manner. Very knowledgeable with home audio systems and provided the best recommendations that fit perfectly my home situation.

    I would recommend this to a friend
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