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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21137 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 21,137 reviews
  • Rated 4 out of 5 stars

    Don’t forget the details.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were left with many questions due to the lack of detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Consultant Was Very Helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was amazing!! He helped to figure out what washing machine and dryer work as far as size within the Laundry closet. He helped me to find a quieter washing machine. They both work perfectly. They are more efficient than the old washer and dryer was!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Men cave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his crews did an amazing job for the theater music project i envisioned in my newly built patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Entertainment Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultation was exactly what I was hoping it would be, and Jack was able to give ideas as to what would work with our space all while keeping our budget in mind. I’m glad I reached out and sought their advice as to what would work best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best - New Build Integration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant has been my in-home advisor for years and recently led an entire new build tech integration for the entire house. He’s the best of the best. Theater system, full home automation - lights, shades, garage, gym/pool audio, security system, everything...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful custom install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 4 TV's from Best Buy including a 75" Samsung that was installed in custom cabinet. Ryan was the consultant and he and John coordinated the project. Great follow-up by both before, during and after project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asset employee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I badly needed help with my kitchen because it’s outdated with smaller sizes appliances. Bill was very accommodating and very helpful. I’d look for him the next time I’m gonna do business with you guys. He is an asset to your company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Advisor!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was a great woman! Came out to my house and gave me advice on what kind of tv I should get. She was really nice! Really helpful! Even after the sale. She followed up with me to see how everything went. Definitely recommend her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony made the process simple and quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure which TV I wanted to upgrade t. Anthony was able to match me with the TV that best suited my needs. Anthony also explained all of the features and capabilities of my new TV. You would be remiss if you don’t take advantage of his expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing all my 8 security cameras. Workers were professional. They cleaned nip good and made sure I was happy with every angle on each camera. They walked me through using the app and followed up a couple of days after the install to make sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GOAT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was so extremely helpful with my purchase. I had many questions and he was able to answer all and lead me to the promise land that is the LG G2. Praise the OLED gods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful consultation on on new audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We worked with Ross to review and updated our system. He is very knowledgeable and helped us select the right components we needed to replace all the outdated ones. We worked closely with the installation team. They were great as well. They all were really great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy basement home theatre system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home theater installation from Best Buy . Whole team from bestbuy and especially Blake Repp were very helpful , professional and extremely knowledgeable about the work they do . Highly recommend anyone whom anyone is looking for setting home theatre system including speakers , calibration etc . You can have peace of mind and let them do everything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help setting up our home theatre and speakers. The expert was very knowledgeable and walked me through the best options for our space. Great experience overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top rated customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new oven/microwave unit but I didn’t know the size & felt hesitant about ordering based upon my measurements. Christian immediately offered to come out to measure for free and was able to do it the next day which was my day off. He showed up on time, measured the area and let me know I could order the 30 “ unit but advised the delivery staff may still need to trim off some of my cabinet and the approximate fee if that was needed. So I was prepared when that actually happened. Christian was also very informative about the product which aided me in my decision which product to buy. He told me to contact him if I had any questions or problems. I called him when the delivery staff called to cancel my delivery. The unit didn’t arrive to the warehouse in time for delivery. Christian remembered I was off every other Friday and tried to get me scheduled for Saturday. Although it didn’t work out, I appreciated that he was trying to intervene and assist. He even contacted me after the delivery to find out if everything went smoothly. I was genuinely impressed with Christian’s product knowledge, professionalism and his high level of customer service. I don’t do reviews but I did this one because Christian deserved this 5- star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation and installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant was very informative on what was needed due to his experience on his and other installations previously to mine. The installers were also exceptional. Very clean installation and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My situation would be improved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with getting a good, quality internet connection. I live in the country so appreciated the open discussion on how it could be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was very knowledgeable and professional. He helped me get just the right set up. Having total tech-support is like having my own personal tech department. I wouldn’t trust my systems to anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brittany was amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help figuring out how best to mount our new TV. Our expert was great in helping narrow down the options for what would work best for us. She followed all CDC safety guidelines. She also got us set up for the install as soon as was possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Range Installation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis and (?) did a quick, early and efficient installation of our LG range. He even prepped our oven for use, saving me from reading the manual.

    I would recommend this to a friend
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