Nathan Dudley and the boys always take very good care of me. I have purchased everything in my house from Best Buy over the years. I can always count on them to help me when I need it. Over the years even when employees come and go there has always been quality people. Some better than others. Nathan Dudley, Randy and Cleveland are the best. Jordan Smith from the Geek Squad is great!! It is hard these days to find consistent people that want to work. Story short, I text Nathan on my way to the store after work 5:30 ish to order and pick the small stuff up for my latest upgrade. Nathan answered me ASAP like always. I got to the store and Nathan had everything completed before I arrived, what I didn't know Nathan had already left for the day. He turned around and came back to the store and had all, ready for me. Folks, that a keeper. If Nathan worked for me, he would never have any reason to leave. That is what I call a "GIVE A S.. T FACTOR". Very hard to find. The culture that I see as the client is OUTSTANDING. Thank you Nathan, Randy and Cleveland. Mark,

I visited my local BB to speak to the Home Theater team to arrange an installation of a projector, screen, subs and amp. I met Fernando Martinez who was super helpful day 1. He was able to recommend a few products that met my needs, specs of the room and beat the other two quotes I had from competitors. We placed the order on the BB credit card so I could get cash back and set up a Geek Squad appointment. The screen was delayed which my appointment was then pushed back but everything arrived in good condition and on time. I personally wanted to replace the screen as I felt a better option existed as I noticed some artifacts on the AWOL screen but he was super fast to make a return, help me with the new purchase and arrange a followup appointment to make sure I was pleased. Fernando is wonderful, very easy to reach and you can tell he wants to make sure all his clients are well taken care of. I know this experience wouldn’t have been as smooth or successful without him. Everything sounds great, looks fantastic and we are excited to use our home theater now. BB give Fernando a raise he deserves it!!!

I'm 70. Working with Danny has been one the greatest pleasures and successes in my 50+ years of purchasing products or services. Danny is knowledgable, respectful, reliable—does what he says he will so—and is a joy to work with. I couldn't have made the successful decisions I did without him.

We needed a new stove and were so happy to have Erica to help us with this. Her expertise helped to make this a smooth transition because she knew what was needed. She was very helpful. We are enjoying our new stove.

Joseph and crew did excellent work, from start to finish. We are enjoying our home theatre set up. Thank you everyone

Ethan was great to work with. He did a fantastic job explaining my options, working through any issues, and delivering a system that checked all my boxes.

I was in Need of a New Computer Setup. So with the help of my Cousin we Arranged for an In Home Consult with Best Buy. The In Home Consultant Craig Pellegrinni was very Helpful in Guiding me on which Computer System would be best to Replace my aging Mac from I believe 2003. I chose a Mac Desktop 28"Display. a new Brother Printer ( MFC J100W & I also chose to get an Apple TV 4K Streaming device to replace my Aging 3rd Gen original Box. the Tech who came to Setup all the New Equipment was very Knowledgeable an setup all the New Equipment and made sure it was Working properly. After the GeekSquad Agent Anthony had everything Connected and Setup he gave me a brief Rundown on how everything Works which was Helpful He did have to comeback the Next Day only to Check the Data Transfer was Complete and finish the Printer Setup. I am very Happy with all Services and Both Agents Craig Pellegrinni & Anthony the GeekSquad agent who Setup the equipment for me. I do have to get an Adapter Bey as there is only 2 Ports on the Back which are Nut USB Compatible.

Tyler Kevin and team were extremely helpful and professional. I trust them explicitly !!

Our advisor< Jeff Rupp, did a perfect job - exactly what we needed. He designed an audiophile quality home music and theater system, but without any unnecessary frills. Most important: he listened to what we wanted, and made it possible for us to get exactly that. Totally satisfied!

We were left with many questions due to the lack of detail.

Being elderly, legally blind & not technically savy, we needed help selecting the best tv for me and installation of it. We were shown several tvs & gives the specs on three. We took them home & studied them. Next we went back to Best Buy to tell them our choice only to learn it wasn't in stock & couldn't be ordered. We settled on a 2nd choice but it was not in stock either & had to be ordered. We went to the store the day before it was to be delivered only to learn the delivery request had been lost & it couldn't be delivered for 3 weeks A request was made for it to be expedited ASAP and after we got home we were delighted to learn it would be delivered the next day. The installer was fantastic! He installed it, demonstrated how to work the remote then had me try several things with the remote. He ever wrote instructions down in large print for me for my vision problems. He even gave me his phone no. to text in case I had a problem. I later discovered something he had not covered & I had failed to ask about recordings. He called me back and explained how I should do it. He even offered to swing by my house the next day to check it oout which he did. He was very patient and extremely helpful--moreso than anyone else I have ever had in my house to install something. He was fantastic and made up for the bad experiences we had had in selecting & purchasing the tv. He left us both totally satisfied and feeling good about Best Buy.

Bryan and the install team were phenomenal. Great work, and communication from start to finish. I will recommended to all friends and family. Thanks again!

Purchased Samsung 65” TV and soundbar and love it. I get compliments from my friends. Service is always professional and friendly. They are there when I need them. B

We recently moved into our new home, and Best Buy completed a major project for us. They wall-mounted 2 of our old televisions, and we also purchased a new 65inch Sony along with a complete surround sound system. Best Buy mounted the new TV, sound-bar, and ceiling speakers, and everything looks and sounds Great! Trey Benzel was our first point of contact, and he came to our home and worked together with us to create a masterplan of everything we needed. Trey was very knowledgeable, helpful and very customer service focused! Torrey & Jarred completed our installation, and they both were very knowledgeable, helpful, and they did an Outstanding Job! We are very pleased! Ricky & Pam

Adrain and his team were very helpful. All items requested and suggested worked fantastic. The install team was courteous and knowledgeable. Very clean and neat install. I would highly recommended them.

Destinee was my Best Buy in home expert for recommending how to set up my 2 separate systems: 1. my older smart TV with a new Sonos gen2 soundbar & 2. connecting up my non wireless capable stereo component system (receiver, cd player, cassette tape deck) with 5 speakers (two front 3 way spkrs., 1 subwoofer & two rear 2 way spkrs) in my large great room. She was very personable as well as very knowledgeable. She examined everything, she read parts of my tv & stereo component manuals & looked at some of their diagrams. She easily answered my questions & suggested getting a wireless Rocketfish 2 part system which would attach to the stereo receiver & 1 of the rear spkrs. to avoid runninng cables all around the great room baseboards. It works & sounds great. She wrote up the whole work order & I paid her for all of this during this consult. Aaron was my geek squad tech installer & he also did a great job & was very personable, knowledgeable & detail oriented. I would highly recommend using this in home expert as well as a geek squad installer to anyone. They are excellent.

We bought so many things there but the last Appliance bought was a Samsung Bespoke Refrigerator and a stove

We ordered a range that turned out to have damage. The expert quickly arranged to return that one, and to deliver a new range to our home. We were very pleased with this personal service.

Gideon was fantastic to work with he helped me in every step of the way even going out is his way to respond to my questions after hours!

Helped me find what I wanted and scheduling effortlessly The installer, Ryan McCafferty, is to be commended as well. 2 hours, start to finish. Helped set up TV and Eeero app.