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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note that the ad blocking is the best feature and the app's overall performance is very good and reliable. Users also appreciate the content variety, background playback, and ease of use. However, some customers have reported issues with code validity, desired a longer trial period, and expressed disappointment that the offer is only available to new subscribers. A few users were also underwhelmed by the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 15,630 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Completely blown away by the performance and value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. This is my new bedroom TV. I got it primarily to play my PS5 and so my wife could watch her reality TV before bed. The vivid color and smooth motion rate were beyond my expectations. This television makes me rewatch movies I've already seen just to experience them in QD MiniLED. The dolbyvision changes the entire experience with shows that support the format. Don't get me started on my video games. This thing out performs my Samsung Odyssey G5 that I use for my gaming desktop. I am completely immersed in the environments on The Witcher 3. I fought my significant other to get her to approve me purchasing this television and now she is thanking me for showing her the light. If you are on the fence about this, do not hesitate. This made my Samsung LED tuck tail and it now sits tucked against the wall. Never again will I doubt the awe and power of a TCL product. If you want to veg out and enjoy sitting on the bed doing absolutely nothing after work, this is the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Step up from last year’s model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic for open-ear headphones, offering an incredible amount of bass. While I considered the AirPods 3 Pro to be the best, they occasionally irritate my inner ear. On the other hand, Shokz headphones don’t cause any discomfort. The call quality is excellent and has undergone a significant improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet no issues after 4 years of usage, my daughter even runs call of duty mobile and I was surprised to see that game runs without issues since it is a ram demanding game. Bluetooth connectivity with earbud without hiccups. Recommended if they still sell this model. Note (doesn't come with the case showing in the picture)

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking, Background playback

    Rated 4 out of 5 stars

    Okay but not worth paying monthly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, YouTube Premium just isn't worth the monthly cost, but it sure is nice while it's a free trial! No ads, music play in the background, and downloading for offline listening just like Spotify. The interface is also very intuitive and similar to Spotify, making it easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is an absolute worth for money. I did extensive research before buying this model and screen size. This has the exact screen as the QM6K expect for the refresh rate being at 60hz. Gaming can be done at 2k 144hz. Motion for sports seems decent. However adding motion clarity will introduce artifacts even on a 120hz display. So this model is a great value if you really want to watch a good movie or tv shows. The brightness is good enough to watch content without glare. The star of the show is the new hva panel. TCL is the first to market with this panel and I am impressed with it. Added photos to show the glare performance. The UI is usable and not too laggy. There is a slight slowness which is expected with the 2GB memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. They are comfortable, the sound is great and noise cancelling is effective. I’ve had Bose and Beats over hear headphones as well as Air Pod Pros and these are my go-tos. I don’t get any complaints about my sound quality on phone calls. I use these at work, in the gym, and for personal use. I love that I can toggle between two Bluetooth connections… my cell and work computer smoothly with the app. My only complaint and reason for the removal of a star has to do with the material that goes over my head. The hard part in the headband that goes up and down to adjust broke in the same place on both sides. I can still use them, but it’s annoying to look at. I’ve never had that happen with headphones before. I’m going to return for a replacement with my Total Care.

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 5 out of 5 stars

    YOUTUBE FOREVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE YOUTUBE! can watch whatever whenever, adverts are kept to a minimum, highly recommend premium perks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love YouTube premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and useful to watch videos of any kind and music.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box value and Bose Performace

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely nothing but great things to say about this purchase. I wanted to get a new soundbar, read some online reviews, and decided on a Bose product. I discovered there's very little difference between the sound bar 900 and the new AI sound bar, and being able to get the 900 on an open box deal was great. I paid about $500 for this purchase, which was a steel in my opinion. The item arrived in perfect condition, and the only way to tell that this was an open box was the batteries already in the remote. However, a brand new set of batteries was also included. One minor problem I did have was that the bar was still registered to the previous owner. Did a factory reset and that took care of it. Just added a little bit of time to the setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best streaming service out there they are way better that Disney plus

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 5 out of 5 stars

    YouTube premium is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing great not seeing ads and old feature the og YouTube had like play in the background being active

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Shokz Open Run Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz is the excellent brand/best sound quality/easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Background playback

    Rated 4 out of 5 stars

    Excellent Offer - Free YouTube Premium for 3 Month

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the 3-month free trial of YouTube Premium, and it's been a game-changer! The service offers an ad-free experience, which makes watching videos so much more enjoyable. No more interruptions during my favorite content! One of the best features is the ability to download videos for offline viewing, which is perfect for when I'm on the go or in areas with limited internet access. Additionally, background play lets me listen to music and videos while using other apps on my phone. The premium bitrate looks way better too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ad-free video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months of no ads on YouTube, so nice to just jump around videos with no interruptions, and no ads in the middle of videos either! I don't like that we have to pay or do trials so we don't get bombarded by ads, but that's the way of the world now, unfortunately....

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 5 out of 5 stars

    No ads is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love YouTube premium no ads means more time brain roting

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 3 out of 5 stars

    For YouTube power users (not for me)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "Free YouTube Premium for 3 months" subscription turned out not to be what I thought it was going to be when I signed up. I thought I was signing up for a three month trial of YouTube TV, which would have been a great perk to go along with my Best Buy purchase, but it was not that. Not even close. What this is a personalization and streamlining of your online YouTube viewing. Recommendations based on your viewing, which I think happens anyway when signed into the platform, the ability to download content, which doesn't, and NO ADS, which is I think the main point of this service. I would imagine this subscription is quite popular among YouTube power users, which one would think number in the millions. I do not count myself in that group, however. I find myself on the platform for various reasons, mostly instructional, with a little entertainment thrown in, a few times a month, and really appreciate the vast resource of material YouTube has become. I doubt I will remain with the subscription after the trial runs out, however. For me, the elimination of the ads that do pop up occasionally, and usually can be dismissed after a few seconds, are not that bothersome. Certainly not $13.99 a month bothersome. Final thought- one must be logged on to the platform to take advantage of the services offered by the YouTube Premium subscription. Let me just say that I find paying Alphabet (Google/YouTube) 14 bucks a month to track my viewing habits a bit off putting (I usually avoid being signed into the platform when checking out videos). However, judging by the massive success of the platform, and I am guessing this subscription service as well, YouTube power users are not bothered by this! I understand that many people use YouTube a major source of video- and musical- consumption, and this subscription is for those people. I do not fall into that group, however.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Content variety

    Rated 5 out of 5 stars

    Youtube and youtube music is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing better than YouTube Music. You can find all kinds of songs, and the catalog is huge. I've been paying for YouTube Music for about four years. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youtube music trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Youtube music with uninterrupted music to sooth your Soul. I have a 2 month trial and its well worth it. I recommend Youtube music to everyone seeking a better experience in music.

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 5 out of 5 stars

    Excellent gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to watch videos and listen to music without ads.

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 4 out of 5 stars

    YouTube premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ad free version of YouTube premium. Saves life from a ton of irritating ads in between videos.

    I would recommend this to a friend
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