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Customer Ratings & Reviews

FreedomPop - 3-Month Prepaid Plan LTE 3-in-1 SIM Card Kit-Front_Standard

Customer rating

Rating 4 out of 5 stars with 44 reviews

80%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 44 Reviews
  • Rating: 4 out of 5 stars

    Inexpensive service for your old phone

    Posted
    rickster75

    I use this service for my kids and have been very happy with it. If you have an old AT&T or Verizon 4G phone laying around, this will work with it. Verizon was forced to have unlocked GSM when they came out with 4G. I use this on an old Verizon Android (Galaxy 5S), and old Verizon iPhone 4S, and an old Verizon iPhone 5S. It uses VoIP and is best with Google Hangouts on the iPhones (to have it ring like a normal phone). The Freedompop app is fine for the android phone and is the only way you get the unlimited minutes and texts (the Hangouts stuff uses your data). The price is fantastic and you can add up to 500MB per month by adding "friends". My three phones are on three accounts and are "friends" with each other. There are also a few friend lists you can use online.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Unreliable quality and simply don't waste time

    Posted
    Skrilla
    • My Best Buy® MemberMember

    All calls and text are unlimited but they are through VOIP (voice over internet protocol). Basically you use freedompop app which encodes/converts the signal, send it through internet. I know what i was going to get it, unlike others, but this quality is just terrible. Don't waste your time. Let's put, only 30% of what your talking will be heard on the other side. I am glad, i tried only this $10-3 month membership. If you are unsure, try the cheapest plan or may be free one and you will know what i am referring to. Side note : The support was ok and the system is automated well, though i have heard they charge customers for no reason later lol.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Won't work unless primary SIM

    Posted
    Tranceaddict
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this because the price was right for three months. I have an iPhone XS Max - with an AT&T SoftSIM as primary service. FreedomPop does not work in this configuration. The SIM MUST be primary and if you've set up your iPhone with SoftSIM on another character, you will not be able to use this service. Also - a heads up. I was told my FreedomPop tech support (which by the way I feel their online help is EXCELLENT - very fast to respond and it was clear they knew what they were talking about) that you must have data roaming on if using this product. Could get expensive if you forget to turn it off when traveling out of the USA.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value for Money and best backup phone

    Posted
    MGRFAN

    FreedomPop supports Wi-Fi Calling, a feature that allows you to make calls and send texts over Wi-Fi. It's handy if you're using the carrier's free service with its caps on texts and talk time, as you'll be able to use Wi-Fi for a lot of your calling and texting needs. Other special features include mobile hotspot support. FreedomPop also features rollover data, in which up to 500MB per month of unused data can carry over to the next month. Rollover costs $3.99 per month, but another option, Rollover Plus, costs $6.99 and lets you carry over up to 1GB of data. Your unused data doesn't expire, though you are capped at storing 20GB for the standard Rollover plan and 40GB for Rollover Plus. You can also earn data by referring friends to FreedomPop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    FreedomPop - Great Value

    Posted
    GaryB
    • My Best Buy® Elite MemberElite Member

    Setup my wife with FreedomPop in September 2018. It has worked well for her occassional/casual use for emergencies when she is out and about. Worked so well, I decided to convert my service over to FreedomPop in December 2018 on the Unlimited Talk & Text & 1GB LTE Data plan. One month into the service it is working great. I could not find a service with better value, and does what I need it for. Purchased additional VIP phone support which is worth the value. Knowledge support staff but only available M-F during US Pacfic coast business hours...hope they can expand that time coverage in the future.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    amazing price

    Posted
    annie
    • Verified PurchaserVerified Purchase

    In the end, the sim and service worked great. Sadly, this sim did not work in the phone I intended it for, but that's because Freedom Pop service is...well, is it the service, or the founders terms of service? Anyway, that phone was blacklisted because I refused payment on more services but I did it though my bank instead of through them. So they ruined a brand new phone I had just bought in full from them. But, the service itself - always great, at least in my area, and the price for this 3 months, well amazing. I had to put the sim in my unlocked Iphone instead and since I couldn't use it in my android as I intended, I let a friend use it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cell service for less than a cup of coffee?

    Posted
    waazzupppp

    I have to admit that I am a long time FP user. I know how to make the most program - which you can learn about in the FreedomPop forums - and I couldn't be happier with the new GSM SIM plans. For $7 a month, you can get unlimited talk, text and a GB of data on the AT&T network. It's stellar. If you have access to Wi-Fi on a regular basis and don't want to pay $50-100 a month for an unlimited plan that you won't use, then this is your ticket to getting money back in your pocket.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Connection issues and app crashes

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased it for travel purposes as a replacement for my foreign SIM whenever I'm in the U.S. The app itself is not available in all countries. So one might first need to find an open Wi-Fi to install the app. Otherwise calls are not possible. The app, however, crashes regularly. And add the calls are made as IP calls you find yourself in interrupted conversations because the phone switches from mobile network to Wi-Fi whenever one is close by. So sometimes it's better to turn off Wi-Fi.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Low price for data usage (1GB/month)

    Posted
    anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don't like to install FreedomPop messaging app in order to use phone and text since I have T-Mobile pay as you go plan already. Therefore, I only use it for data only. It is using AT&T network and so far covering most my area. 1GB per month for data for less than $7 per month for 3 months is good for trial. I will later upgrade to $49.99 for 12 months (less than $5/month). Overall it is good and cheap for data plan.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It works but...

    Posted
    nlangel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As far as I can tell, this is a data only SIM and you're required to download an app to do text and voice. I eventually got it to work, but I needed to install it on a European iPhone, which didn't have access to the app. I ended up signing in with a US account and it worked None of this was clear from the description

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Definitely Worth Checking Out

    Posted
    Dajjms

    I wasn’t expecting much when I picked this up. I was pleasantly surprised with how well it works. It uses AT&T LTE and my coverage is great and fast. I hit a few snags setting up their separate app for calls but it’s been smooth since. The promos for earning extra data is a welcomed bonus. Highly recommend checking this out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Tremendous value

    Posted
    Flight297Long

    Really good deal: 1) Great coverage - it runs on AT&T 2) great prices - i dont know of any other place that has 1 gb of data for $7 a month. Remember to downgrade your plan if you don't want to keep getting charged if you signed up for a trial. Also, customer service is only for the paid customers, so you have to use forum support.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best for people visiting the US

    Posted
    JulieWen

    This sim card is perfect for people visiting the US for a short time or for those who first want to try FreedomPop's service. You cannot go wrong with this price. I've been using FreedomPop's 4G LTE sim card for a year. It uses AT&T's network, and the coverage is really good. Highly recommend!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good basic communication

    Posted
    JulioMendez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Me and my family we came a couple times a year to the U.S. and in that case this sim is very useful. I disable Applications that consume too much data (Facebook, etc.). What I use is WhatsApp for Basic communication. For that it serves very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You really can't go wrong! Terrific service

    Posted
    burgeke
    • My Best Buy® MemberMember

    FreedomPop has been awesome for me as I have a few devices. This service is a great value and has been flawless for me. It uses one of the big two carriers so coverage has been no problem. I highly recommend especially if you're looking to save some cash!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service, great coverage

    Posted
    CiderReviews
    • My Best Buy® MemberMember

    I purchased one of these from them on their website and an very glad I did. This is a great deal, and cannot compete with buying data from another carrier. It is inexpensive and runs off the ATT Nationwide network! Happy with my purchase!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not As Advertised

    Posted
    NotThisSIM

    This is a data only SIM making use of a VOIP phone and messaging app. It is NOT an unlimited talk and text SIM. The talk and text are limited to you 1GB of data.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No customer service

    Posted
    Nell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I returned product, could not get assistance with setting up, I was told I would have to pay a fee, charged 3 months after I stopped service.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value for Money

    Posted
    Korkiwi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this freedompop sim that offers great deal to save lots of money. It works ok, but the call quality is not so good. Overall it works for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for short-term use

    Posted
    Ahmed
    • My Best Buy® Elite MemberElite Member

    I got this line a couple of months ago and I think it is convenient for short-term use considering good value for the service you get.

    I would recommend this to a friend