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Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 4.5 out of 5 stars with 414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers consistently note the 10,000 BTU Window Air Conditioner's effective cooling and ease of use, along with positive feedback on its remote control and energy efficiency. Many also appreciate the relatively simple installation process and the competitive price point. However, some customers mention that the unit can be noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 414 reviews
  • Rated 4 out of 5 stars

    happy with so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i have been really happy with this air conditioneer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recommend this to anyone looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Its nice to have for a small apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire is a brand you can count on for good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AC for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I needed to cool my small two bedroom apartment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need some better design feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works well, overall, but the installed system has too many gaps to the outside. The installation foam that is supposed to enclose the system should be made to be airtight. Otherwise, we are satisfied with its performance.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Consumer, thank you for your review. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. -Jennifer Frigidaire

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    not so cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is loud. At first I thought it was me, did not mention anything. My husband has since told me he thought it was loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frigidare was my go to brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Frigidare are good. My last one lasted me more than 10 years. But I found this one isn't as cold as my old one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Super Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent defective AC twice and finally called to have defective discount. Super loud AC.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Zhaom! I understand that some sounds on your air conditioner can be bothersome. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which is a part of the normal operations. If you experience any sounds that may not be normal, please contact us directly. - CiCi Frigidaire

  • Rated 3 out of 5 stars

    ok, for small room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, for small room. I expected it to cool two rooms, however, it sufficed for one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frigidare 10,000 BTU air conditioner works well for a very small room, but is not very effective at cooling a standard size room. We purchased it to cool a small bedroom in the basement and we need to run it at the highest fan setting and lowest temperature setting for more than one hour to cool the room. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Uh oh, Karen. I hate to hear that your new a/c isn't keeping you cool. This appliance is designed to cool an insulated room up to 450 sq ft or 18' x 25'. Please make sure you have it on cool mode instead of eco or fan mode. If you still need additional assistance, feel free to reach out to us directly. ~ Brandi Frigidaire

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but if you have it on energy saver it shuts off and on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ac for whole house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would cool down part of my living room but not my entire house

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a through the wall unit. It said it cools up to 500 sq ft, but it doesn't cool my open living/kitchen space of 450 sq ft very well. It's important to keep the remote far from the unit as the remote acts like a thermostat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst AC Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because they supposedly make good refrigerators. Well, they make lousy air conditioners. Didn't do much more than a fan would, barely got cold. My husband is a machinist so he knows how to use, and fix air conditioners if need be, so it's not us using it wrong. Returned it. We had a GE before and another customer recommended them, so we bought a GE from a different store (Best Buy does not sell GE) and are now very happy and chillin'. The one we got from Best Buy was also dented, so I think I may have been sold a return/rebox which makes me not trust Best Buy now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good for living room area 13x18

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the area I placed it in 13x18 could probably have gone for 11000 btu

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no cold air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not buy. Set up when it was 93 degrees out, no cold air. Inconvenient to return, as this weighed 70 lbs. and had to drive to store. I had this delivered, but I saw no options where someone would pick it up for return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless... just makes noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly advise against purchasing this.... It teuly does not accommodate the square footage it advertises.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your A/C experience, LOUSYAC. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never but out cool air. Know matter what we done. Had to take it back a week after getting it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Relatively quiet and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini splits are the best design around - don't cool space you don't need, no duct losses,quiet, super efficient. But window units are so much easier and for climates that only need AC a few months out of the year, they offer flexibility and low cost. We bought this unit to cool a reasonably sized attic. This is an attic with just a little insulation under the roof and a finished space. So it gets hot! We sized the space and found 10k to be the bare minimum. Larger would be better per the calculations. This one really keeps up, offers a 12 EER, and is pretty quiet. We have a Friedrich Kuhl which claims to be optimized for noise, and this is quieter. Can't beat it.

    I would recommend this to a friend