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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 32 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the 16.7" 48.5-Lb. Freestanding Icemaker's fast ice production capabilities and ease of use. Many users praise how quickly it produces ice, finding it simple to set up and operate. The product's straightforward design contributes to its user-friendliness. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! Much bigger than I thought and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ice Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never run out of ice again. Keep it filled if you are doing it manually. Very worth the price. Alot better than fixing the ice maker in the refrigerator that keeps on breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is bigger and holds a lot more ice then the ones I've had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. He absolutely loves it. We use for our backyard. It prevents people coming in and out of the house for ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product 5/5 stars, it works great and is totally what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Take too long for make the ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really like because take too long for make the ice

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Vicky! Thank you for bringing your concerns to our attention. So that we are able to gain more insight, feel free to reach out to Curtis International, LTD. directly at 1-800-968-9853 at your convenience. Kindly, Ciara Frigidaire

  • Rated 2 out of 5 stars

    If you want alot of ice this is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line. First one didn't work, took it back they ordered another one but it came in dented. Not happy with the way I have gotten the merchandise.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Kathy.
      We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thank you for sharing your feedback. For further assistance with your ice maker, please connect with Curtis International, LTD. at 416-674-2123.
      Kindly,
      R'Shaye Frigidaire

  • Rated 2 out of 5 stars

    Stopped working in 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped producing ice within 3 months and Best buy will not take it back without a warranty. Frigidaire will not get back to me with a answer if I can return this. Not very happy.

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Ciners, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853 CurtisInt

  • Rated 1 out of 5 stars

    Looks good but doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it August 8th didn’t need to use it so tried it Sept 6th didn’t work right out of box. Now best won’t take it back. Last thing I buy at Best

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Jack! We are sorry to hear that your icemaker is having trouble! We would be happy to help. Please contact our countertop icemaker partner Curtis International for assistance with troubleshooting. They may be contacted directly at 1-800-968-9853 24/7 for your convenience. ~Ashton Frigidaire

  • Rated 1 out of 5 stars

    Worked for 2 days and returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 days returned it. Manufacturers customer service great.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, Spydernukes! We're sorry to hear that the refrigerator arrived damaged and you had to return it. Please feel free to chat with us or even contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have additional questions. Thank you, Courtney Frigidaire

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great Ice Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker lasted three and a half years. I purchased the protection so I was able to have it replaced with a gift card. It makes a lot of ice and keeps it relatively cold so it doesn't all melt in the tray. It is rather large, so keep that in mind. I would like to purchase it again, but it is $100 more than what I paid.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi ShannonL, we are pleased to hear you enjoyed your Frigidaire 16.7" 48.5-Lb. Freestanding Icemaker with Stainless Steel finish. CurtisInt

  • Rated 1 out of 5 stars

    Frigidaire Ice Maker stinks Dont buy, zero support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk, don't buy, broke down after three months. Awful warranty service, support I wanted to support Frigidaire , dont do it. A company called CURTIS is supposed to warranty an they kept giving us the run-around, and never offered to refund anything

    No, I would not recommend this to a friend
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