Customer Ratings & Reviews
- Model:
- FRFG1723AV
- SKU:
- 10995623
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, will recommend to family & friends
I would recommend this to a friendMy Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just loving ny new Frigidaire. I have been wanting it for some time and finally it happened.
I would recommend this to a friendOops, too late
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer too small and didn't think I would need water dispenser in door. Big mistake.
No, I would not recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer light doesn’t come on when opened. Bins are very difficult to put on the doors
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Kathy. Thank you for sharing your feedback. We're sorry to hear that you already have multiple issues with your appliance. We understand the expectations of having a new, working unit. Frigidaire is always here to help. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
A Perfect Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect refrigerator for a specific area. The counter depth and minimum width fits perfectly!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! With the exception the ice maker makes a loud sound because its not connected.
I would recommend this to a friendLove my new refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Best Buy appliance purchase and my go to store!
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding amazing experience for me with this fridge, escaped hunger
I would recommend this to a friendGreat purchase and very sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and nice features. Easy installation as well.
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item never arrived, I purchased in store with delivery scheduled for the next week. The delivery date arrived and passed, don’t bother calling customer service, although friendly enough they aren’t really connected to the store and have limited information. Seems the item was back ordered and not available for weeks. Best Buy did refund however they are still asking me to provide a review :(. One star is too good.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about your experience with the delivery of your item. It’s frustrating when an expected purchase doesn’t arrive on time, and we understand how disappointing it can be to encounter limited information from customer service.
We appreciate your feedback and will share it with the team to help improve communication and delivery processes for future orders. Thank you for letting us know about this situation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
basic frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig, slight running sound. cheap drawers and shelves
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would definitely buy again. AAAA+++++
I would recommend this to a friendFrustrating.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was purchased on July 11. Upon delivery it was noticed that two of the baskets on the French doors were defective. I have not received the correct ones as of October 4. There seems to be confusion when or if these were actually ordered! Each time I check, a different answer is given for the delay.
I would recommend this to a friendBuyer Beware of Best Buy Customer Service & BB Vis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor Blew after 1.5 hr of install. 1.5 hr + with customer service. Then told me it was back ordered till late January. The fridge was deliveried on Dec 4. I asked for it to be fully returned. I verfied I wouldnt see anything on my bill. ( I paid for removal move of my old fridge to my garage and to replace the existing water hose (recommended) 3 days later Best Buy did not refund me back the costs of removal & move of my old fridge back into house and still charged me for the water hose on the broken fridge they installed. I called Visa Best Buy and to intiate a dispute. Just got a letter today they wont compensate the extra charges I occured. $123.27 they left me with, to pay for delivering a broken then back ordered fridge. Best Buy lost my business for good and I'll spread the word, being a hairdresser.
No, I would not recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge is wonderful but they sent me the wrong door shelf so I only have 5 instead of 6
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi! SeniquecaC, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us, or please feel free to reach out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pickup, item in great condition. Very helpful staff.
I would recommend this to a friendGood fridge for smaller space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge is accurate to the description and what we had anticipated when purchased
I would recommend this to a friendDefective unit, even worse customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a defective fridge which made a startlingly loud buzzing/rattling sound. I had a very poor customer service experience with the return process and was charged fees for the return even though I received a bad unit and was told I would not be charged for the return. I was also charged for parts I never even received. I will never buy from Best Buy or recommend anyone get appliances through them based on my experience. I called at least five times to try to correct the situation (passed around multiple times each time) and no one on the customer service team could route my call to anyone who could help. I understand things can happen with appliances, but the customer should be made whole when this happens, and that was not my experience.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Lynn5284! We’re sorry to learn that your experience with our customer service and our brand was less than satisfactory. We strive to provide the best assistance to our owners and dislike that we were not able to deliver those results for you. One of our goals is to deliver excellent customer service. Your feedback is helpful to us and has not gone unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Bad experience with Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First fridge delivered did not work and install team broke my water valve. Second fridge is working fingers crossed. I lost a whole fridge worth of food and ended up with a $2300 plumbing bill to repair Damage to valve. Customer service sucked. I opened two property damage complaints and both got rejected. The only reason I know they were rejected is because I called for status. No one called me. Go figure. I will never purchase another item from Best Buy. They lost me as a customer. Expensive lesson learned all the way around. I hope this fridge actually lasts.
No, I would not recommend this to a friendSalespeople
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent salespeople! Especially Cristo and Robert at the Sawtelle location!
I would recommend this to a friend
