Customer Ratings & Reviews
- Model:
- FFTR1835VB
- SKU:
- 6369429
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 18.3 Cu. Ft. Garage Ready Top-Freezer Refrigerator for its excellent overall performance, spacious capacity, sleek design, and effective temperature control. However, some customers have noted concerns about the noise level during operation. Additionally, a few customers mentioned issues with the door not closing properly and expressed a desire for a freezer shelf.
This summary was generated by AI based on customer reviews.
Do Not Buy This Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst product ever purchased. Less than 2 months after using this refrigerator, it became malfunctioned and stopped cooling and freezing. It turned into a hot chamber instead! Lots of money was lost due to perished food items. Save yourself the hassle and trouble, and avoid this refrigerator at all costs!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, BestBuyer! Thanks you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. We would love to see how we can turn things around for you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
recieved defective fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cooling power goes on and off to main refrigerator. The knob adjusting the temperature is defective. Trying to get a replacement
No, I would not recommend this to a friendDisillusioned in Jersey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frigidaire (18.3 Gray) refrigerator was delivered at the end of January 2023. It immediately began to leak freon and was returned in February. If given the choice, I would have given the refrigerator zero stars. I cannot in good faith recommend the purchase of this appliance to anyone.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Disillusioned! We regret hearing about your experience with this unit so early on. Thank you for bringing this to our attention. We want to let you know that consumer satisfaction is of the utmost importance to us here at Frigidaire. We'd love the opportunity to earn back your trust! Please reach out to us via live chat or by phone at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Sincerely,
Lauren
Piece of cheap junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased on 6/11/2022 and here it is freezing up on 2/19/2024. It an $850 piece of junk. I bought Frigidaire thinking I was buying quality that would last. It is not.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Harry. We sincerely apologize for the trouble you've been through. We always strive to provide the most reliable products and services to every consumer. We want you to know that we are here to help with any possible options we have. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth
- Pros mentioned:Overall performance
Excellent purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It does it’s job. Highly recommended
I would recommend this to a friend Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Broke week 1. Existing manufacturer recall for wiring harness yet bestbuy is still selling them. They did however allow me to make an exchange for a different fridge past my return window so props to best buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear this happened with your new refrigerator, Mushruum. This is certainly not the norm and never the experience we’re striving to provide, so we’re glad everything could be exchanged for you. Looking further into this, there are no recalls on the wiring harness or this refrigerator. If we can answer any questions about this or if you ever need any assistance with one of our products, know we’re here to provide support through the Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). ~ Margaret
Shame
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute nightmare. So many problems that I exchanged it within a month of purchase. Fridiaire should be ashamed of themselves and I truly mean this
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, John. We're sorry to learn that your experience with our company and products wasn't particularly satisfying. We regret that we were unable to meet these objectives for you because we want to provide the best service to our owners. We believe we can resolve any issue. We hope we can have the opportunity to make things better. Please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Refrigerator would not cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were delivered a refrigerator that would not cool, a certified Frigidaire repairman stated the compressor was not functioning.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, RandyS! We are disheartened to learn that this has been your experience with your appliance. This is definitely not the ownership experience we are aiming for you to have. Although we do our best, no manufacturer can guarantee repairs will never be required or if a failure may occur in the lifetime of the appliance with any of their products. If you're needing assistance with the repair process or have any concerns we may be able to help with, please contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Totaram Mahabeer home owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never work, lost all my perishable in the freezer and all the food in the. Refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Todo!
We're truly sorry to learn of your experience with your refrigerator. We want nothing more than to see how we can best assist you and your family. At your earliest convenience, please contact us directly by chatting with us at www.Frigidaire.com or calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Has not been delivered yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been delivered. Premature question Has not been delivered yet Premature question
No, I would not recommend this to a friendDefect item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied with my purchase. Not a month since I purchased my refrigerator and having problems with it
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, MargaretC. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Terrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy messed up this transaction all the way through.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for your review. We’re sorry to hear about your experience and would like to help resolve any issues you’re facing. Please connect with us via Live Chat or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist you. We look forward to helping you! -Yhano
Refrigerator horror story
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team plug in the Frigidaire and nothing happened. It didn't work at all. Cannot evaluate it was broken right out of the box.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. We appreciate you stopping by to share your feedback on your refrigerator. The installer or delivery team should check for any possibilities as to why your appliance is not working. There are also some tips that you can use from the Use and Care Manual on page 28. One of the common issues is that the plug is not tightly pushed into an electrical outlet. We are here to help you. If you need more assistance, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth
PoorQA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product overheated constantly. I've never had a refrigerator to do that.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are disappointed to learn you are having issues with your refrigerator. We would love to lean more about your concerns so we can see what options are available to quickly resolve this matter. When you have a moment, please join us via Live Chat on our branded site. -Bianca
Selling not new but used,lying to customers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a used or refurbished refurbished, piece of junk!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, RobertD. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Horrible Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after 1 week. Not a good purchase.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, AWing! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
- Pros mentioned:Overall performance, Size
Small space great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for a small space and this was perfect. Works great
I would recommend this to a friend - Pros mentioned:Overall performance
Fridgedaire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridgedaire.garage ready is the way to go.it works great,keeps things cold with little energy with no worries. Absolutley love it
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the garage. Quiet. Storage capacity for a second fridge/freezer is great
I would recommend this to a friend - Pros mentioned:Design, Overall performance, Size
Perfect for small family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, with even cooling and energy saver features it’s suits our needs. No door handle makes it look modern, also price was reasonable. The delivery was also hassle free.
I would recommend this to a friend
