Customer Ratings & Reviews
- Model:
- FFHT2022AW
- SKU:
- 6578032
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the size and quality of the 20.0 Cu. Ft. Garage Ready Top Freezer Refrigerator. Many appreciate its compact design and that it fits well in smaller spaces. However, some customers reported issues with the refrigerator's cooling system, experiencing malfunctions after a few months of use. This suggests potential reliability concerns despite positive feedback on other aspects.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a secondary unit to be kept in my garage. It’s been great. Keeps everything cold just as needed. Great price.
I would recommend this to a friendRefrigerator damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was damaged upon delivery see pictures attached
I would recommend this to a friendFrigidaire refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Frigidaire brand refrigerator from Best Buy Best Buy is great nothing against them for Frigidaire has given me so much trouble not replacing a bad second refrigerator that they gave me I have photos of corrosion burnt marks on the back as if it was serviced before that is what one of the service technicians said I've had a total of four Representatives here to look at my refrigerator it's supposed to be brand new they keep sending technicians to check it out saying things like oh that was just sloppy manufacturers Department work I do not recommend Frigidaire brand sorry I heard LG is the best
No, I would not recommend this to a friendGood product, lying salesman.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge, but the salesman, Liviston lied when he said the delivery guys could not move the handle from the left to the right side. He said it had to be done at the factory, and charged us an extra $70 to have the handles moved, and it also delayed the delivery date. Fridge arrived with the handle on the left, and the delivery guys moved it to the right, no problem. I hate being lied to. I think you should refund our $70. It makes us want to go elsewhere for our appliances.
I would recommend this to a friendOk not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to reach back of shelves. Clear shelves are nice .
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for your feedback! We’re glad to hear you like the clear shelves—they’re designed to help you see your items more easily. We understand that reaching the back of shelves can sometimes be tricky, and we appreciate you sharing your experience.
If you have any questions about organizing or adjusting the shelves, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Would probably get something else.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is really 3.5 stars. I wish I had seen this in person because it is a tad bit smaller than I wanted. I was slightly irritated because I clearly expressed to the salesperson that I wanted the model with the icemaker and it did not have an icemaker. Also, 5 months into me owning it, it died. Luckily still under manufacturer's warranty so they came out to fix it, but it took a week.
No, I would not recommend this to a friend- Pros mentioned:Size
Decent refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, compact size is good, the bottom shelf is so close to floor, it's not easy for older people, I don't use it if it can be avoided
I would recommend this to a friend - Pros mentioned:Size
Easy to clean and access
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator for its compact size and design!
I would recommend this to a friend - Cons mentioned:Durability
Just beyond warranty and the refrigerator quits.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year, 1 month, 3 weeks and the refrigerator went out. Highly suggest getting the extended warranty. Best Buy would not do anything to help. Their refrigerators are very poorly built and will not last.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about the issues you’ve experienced with your refrigerator. We understand how frustrating it can be when an appliance stops working so soon after purchase. Your feedback is important and will be shared with our team to help improve product quality. If you haven’t already, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this fridge in our garage. Works fine however everytime you close the refrigerator door the freezer door pops open.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Klus! We appreciate your feedback and thank you for reaching out to us. A "garage-ready" top-freezer refrigerator is designed to operate effectively in environments where temperatures can fluctuate more widely, such as garages, basements, or other areas with less consistent ambient temperatures. We can understand your disappointment, and we will work hard to improve your future exposure to our brand and products. We seem to have a great chance to improve your experience with us, and we would be happy to see how we may be able to assist with this concern regarding your top-freezer refrigerator door gasket sealing issue. At your convenience, connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to lend a helping hand by taking a closer look at your concerns. ~Juan
Bad Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three attempts, decided to upgrade to a different refrigerator since this model was defective. Both doors were scraping and scratching against each other. It took a whole month before the final refrigerator was delivered.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you've had a less than stellar experience with your new refrigerator, Alma. We want our customers to have a flawless experience with us so if there is additional assistance you may need, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
- Cons mentioned:Durability
Don't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has never run well from the start. The seal of the freezer door pops open when you close the bottom door. We had to always check that this didn't happen.Now it's stopped working completely.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear about the issues you’ve experienced with your refrigerator, Stacey. Please know that your concerns are important to us, and we understand how frustrating it can be when an appliance doesn’t perform as expected. We’d like the opportunity to assist you and address this matter promptly. Please reach out to us via live chat or call us at 1-800-374-4432. Our team is available Monday through Friday from 8:30 AM to 8:00 PM EST, and Saturday from 9:00 AM to 6:00 PM EST. Thank you for bringing this to our attention, and we look forward to helping resolve the issue. - Maria
- Cons mentioned:Cooling performance
Warranty means no refrigerator for over a month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator stopped cooling 6 months after purchase. Since it has a manufacturer's warranty, I am forced to go through Frigidaire for resolution before my Best Buy protection plan goes into effect. Frigidaire's process has been to send a repair person out 4 times and the refrigerator keeps breaking down. After a month of this very frustrating process, Frigidaire now says they need to send another repair person out for a second opinion before deciding to do a replacement.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, KarenM! We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Although this is an unusual occurrence for a newly purchased unit, please know that we are basing the replacement eligibility during the 1st year of ownership. The manufacturer warranty will continue to offer repair or replacement if the unit is deemed unrepairable within the warranty period.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any other specific assistance needed, feel free to reconnect with us on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very noisy when the compressor runs and the delivery was an absolute nightmare. They delivered to my old address the 1st time so it got rescheduled to the new address a week later and they barely wanted to even haul the fridge into my kitchen, they wanted to leave it in my driveway! They left all the stickers and plastic wrap on it. What ever happen to best buy customer service?????
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Cons mentioned:Durability
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I do worry a bit about the sturdiness of the shelves.
I would recommend this to a friend - Cons mentioned:Cooling performance
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge stopped cooling 3 months after purchasing. Fridge stop cooling again after 1 year. I would expect better from something new.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about the issues you’ve experienced with your refrigerator. This is certainly not the experience we want for our customers. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
- Pros mentioned:Capacity
Great function stylish look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity of our extra fridge. We have it ans auxiliary storage to supplement or main fridge that is counter depth.
I would recommend this to a friend - Cons mentioned:Durability
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this refrigerator for only 8 months and it is already going out really not worth the time.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear that your 20.0 Cu. Ft. Garage Ready Top Freezer Refrigerator is giving you trouble after only 8 months. We understand how frustrating it can be when an appliance doesn’t perform as expected, especially so soon after purchase. Your satisfaction is important to us, and we appreciate you sharing your experience. Should you need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product died only after 1.5 years. Bought the warranty thankfully but you have to wait FOREVER for a resolution.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Kathy! Thank you for sharing your experience with us. We’re very sorry to hear that your refrigerator stopped working after only a year and a half—that’s certainly not the reliability we want our customers to experience. We understand how stressful and inconvenient it is to be without a functioning appliance, even with a warranty in place.
Waiting a long time for a resolution only adds to the frustration, and we sincerely apologize for the delay you’ve encountered. Your time is valuable, and you deserve faster, clearer support throughout the repair or replacement process. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 95 old mom is very happy with her new refrigerator its smaller and easy to use.
I would recommend this to a friend