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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 3.5 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers recognize the superb quality of the ice produced by the 21" 44 lb Freestanding Crunchy Chewable Nugget Icemaker, along with its ease of use and cleaning. However, some customers noted that the ice maker can be quite loud during operation. A few also reported experiencing reliability issues after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 55 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It makes quite a bit of noise, but it is great. Love the ice chips.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Alova, we are glad to hear you are enjoying your Frigidaire - 21" 44 lb Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    good ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good ice machine so far. In my opinion it doesnt make enough ice for the price, but it does make it fairly quick.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello DH21, we are happy to hear you are pleased with your Frigidaire 44 lb Freestanding Crunchy Chewable Nugget Ice Maker. CurtisInt

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Miracle ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item work as great as i purchase it on sale me and my family has bee enjoying it thanks

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello JacquelineA, we are glad to hear you and your family are enjoying your Frigidaire - 21" 44 lb Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Fantastic build quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice machine I’ve owned. Very impressed. I highly recommend. The build quality is fantastic. I’m using a bathmat to catch any fly out ice.I have a paper towel down checking for leaks. It’s been 5 days cranking out ice, and no leaks yet. Machine is very quite compared the the insignia brand. The top fill reservoir helps keep the machine cranking out ice.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Iceisnice22. We are happy to hear you are pleased with your Frigidaire 44lb Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

  • Rated 1 out of 5 stars

    Not worth the money!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price! Make ice very slowly and leaks around the plug that holds the water in the reservoir. Does not keep ice frozen so by the time you have enough ice for a drink it is very watery.

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello CSpence, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Freestanding Crunchy Chewable Nugget Icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853. CurtisInt

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this ice maker about a month, overall I’m happy with it. I like having the nugget ice available all the time. It seems to make a lot of ice quickly. I haven’t had a problems with the ice melting into one bug block or melting in general. It does stick to get her some but can be easily broken up with a tap with the scoop. My very expensive Samsung fridge ice maker freezes up so this is my alternative fix vs spending more money on a new fridge for the time being. I only have a few things I’d say that I don’t like but I can live with. It is noisy. But you get use to it. It’s big so it takes up quite a bit of counter space. I wish it would slide back under my kitchen cabinets. The drawer that holds the ice can be a little tight to scoop out of. I wish I could hook up a water line directly to it. Overall a good nugget Ice machine for half the price of an opal.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Nugget ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is awesome makes lots of ice and is pretty fast when making the ice, the nuggets are perfect. The only downside is it can be a little loud, when making the ice but I definitely recommend it not make ice makers do this or do it well, this one does

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi Marsh - we are happy to hear you are pleased with your Frigidaire Stainless Steel Nugget Ice Maker. CurtisInt

  • Pros mentioned:
    Ease of use, Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I've been punked!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I loved the ice, very loud, ez cleaning until 6 months later and the icemaker started eating itself. Once we took off the housing, the insides were melted and chunks of plastic were trying to go thru where the ice spits thru to the basket. $260 for approximately 6 months. Ive been punked!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love this ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is an exceptional product for the money. The drawback is that it is on the taller side so it didn’t fit under my cabinets but it’s fine I bought a little stand for it to sit on. The ice is superb quality and it doesn’t take a long time make a decent amount. The other drawback is that it doesn’t keep the ice cold so I had to buy bags to store it in my freezer in but aside from that I love it

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi Anjdgaf - we are glad you are pleased with and are enjoying your Frigidaire Stainless Steel Nugget Ice Maker. CurtisInt

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only a few months. Was using tap water, but did the self cleaning once a week and cleaned the tubes and reservoirs regularly. Did not seem to drain completely from the back. Front door constantly leaked and the shallow spill tray was useless, needed to use a silicone dish mat plus a towel. Definitely not worth the money!

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello BrenttD, we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. CurtisInt

  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    1 year of great service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 1 year. Then shredded black pieces were in the ice. Could not replace due to unavailability. Ordered a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Cost effective chipped ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the unit abput 1 month. It only gets 4 stars because the ice that is dispensing doesn stay cold and will melt. The ice for the price is as good as it gets. Not quite sonic or chic-Fil-A but better than anything else you can buy. Its easy, convenient and produces ice quicker than others I have had. The hardest part is adding water to the container whoch is straightforward but could be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    Very quick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces a lot of ice very quickly Easy to reload it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nugget Ice for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the perfect ice but it sounds like a jet engine is taking off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Nugget Ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nugget ice maker...I only use distilled water to avoid calcium build up. This ice maker is relatively easy to clean. My grandson loves getting a cup of "grandma ice" to just chew unlike when I had my bullet ice maker

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi Mamachief, we are happy hearing you and your grandson are pleased with your Frigidaire 44 lb. Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part absolutely amazing. Something. I have always wanted. Its family favorite. Only problem i had is when it started to clean istelf the tubes were loose and i had to get a little wrench amd tighten it because water went everywhere. Other than that.. great!

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi Ash Gonxales, we are happy to hear you are pleased with your Frigidaire 21" 44lb Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing! Ice is always available when it's needed. My neighbor often comes over to get ice now instead of going to Sonic.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this guy! It makes ice pretty quick. I have read that it’s loud, since I’m deaf, that isn’t a problem. It’s bigger than our previous machine, it doesn’t fit on countertop do it’s height.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi Shane, we are happy hearing that you are pleased with your Frigidaire 21" 44lb Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love my nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite thing we own. The ice is perfect chewing ice. It is quiet. I wish it kept the ice cold so it didn’t melt and that it recycled the water from the melted ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works as designed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is very small and easy to eat, like described. Purchased as a gift for my wife. She uses it almost everyday and seems to like it alot. So far so good.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi CWSA - we are pleased to hear that you and your wife are enjoying your Frigidaire 21" 44lb Freestanding Crunchy Chewable Nugget Icemaker. CurtisInt

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