Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 2.5 out of 5 stars with 4 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

0%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Doesn’t blow cold air

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fan because I expected it to blow cold air out but it does not. The fan itself is neat and has many great features expect the cooling one. I put sufficient water and added the ice pack and it does not blow cold air. I’m a bit disappointed because it was not cheap

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Ness.
      We're so sorry to learn of you experience with your tower fan. Our partners with Newair would love to speak with you regarding this appliance. Please call them at (855) 963-9247. -R'Shaye Frigidaire

  • Rated 3 out of 5 stars

    Water sensor needs redesign

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan worked well (and cooled the decently) while it worked for the first 2 weeks. After the 1st container cleaning (where I removed the hose from the bucket and reconnected the hose back in place), the sensor wouldn't detect water was there (even though it was filled below the Max line and above the Min line). The cooling function stopped working and couldn't get it work again. This is my 2nd fan - exact same issue and the container definitely needs cleaning after a couple of weeks even though we only use filtered water.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We apologize that you have had this experience. The pump or the water sensor could be stuck. Both could cause the sensor not to detect the water. If the unit detects no water continuously one minute after evaporative cooling is turned on, evaporative cooling will turn off and the unit will beep for 10 seconds, indicating there is no water in the tank. If the water pump is raised from the tank, the evaporative cooling mode will turn off immediately. If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). Best Wishes, Christy Frigidaire

  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as advertised. Room was still hot even after placing in the ice packs.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your review with us. We are sorry to learn about your experiences using the fan. We’d like to learn more about this concern to see how we can help. At your convenience, please contact us at 1-855-963-9247. We look forward to hearing from you soon. -Chris Frigidaire

  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    A really expensive fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months, and while the fan part works fine, adding the water/ice packs changes absolutely nothing. If I could do it over again, I'd just get a $20 fan from CVS because that would do the same job. Live and learn, I guess!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Rachel! We're sorry to hear of the issues with the fan not working properly and we would like to help. For the best assistance with resolving your concerns, please feel free to contact our partners NewAir by phone at 855-963-9247. -Katrina Frigidaire

  • Customer reviews from Newair

    User rating, 4.3 out of 5 stars with 45 reviews on Newair.

    See all Newair reviews
Sponsored