Customers appreciate the cleaning performance, quiet operation, ease of use, and the reasonable price of this dishwasher. Many found installation straightforward. However, some users experienced issues with the door's tendency to close unexpectedly while loading, longer than expected cycle times, and some limitations with the rack design and features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 183 reviews
Rated 5 out of 5 stars
Frigidaire dishwasher
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OK this dishwasher is on the loud side. I did get it to dry my dishes all the way. To do that you leave them in overnight. It does take three hours to go through the heavy cycle. But I’m upset because the delivery team did mess up the top of my dishwasher in the side of my dishwasher I will leave pictures for you all to see. It was a horrible experience from beginning to end.. $517 and this is what the delivery person did to the dishwasher. I’m disgusted.
I would recommend this to a friend
Rated 1 out of 5 stars
Buyer Beware
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this dishwasher November of 2021. Just bought a house with no appliances and needed something. It was delivered in December but not installed until February. Within the past 10 months, it's proven to be a tedious and exhausting experience. The film wouldn't come off well, so there's parts of it still left on the front. It does not dry the dishes well AT ALL. There is no difference if heated dry is on or not. The seals have all come loose and cannot be fitted back in, that's how loose they are. The pump is loud and barely works- I have to run a load of dishes twice sometimes because of how much standing water is left at the bottom. I watch the pump send water out but then stop, and the water just drains back in. I've checked everything else it could be (the disposal, the main line, a clog) and there's truly nothing else going on. This dishwasher is just a nightmare. Despite only using it ten months, since I purchased it a year ago, it's out of warranty. Shame on me for not calling earlier, but shame on what I thought was a reliable brand for making such a shoddy product. Being first time homeowners I do not have the funds to purchase a new dishwasher, but dream of the day I can. Please heed my warning and save yourself the money and headache.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for making us aware of your recent experience. We regret to hear that your dishwasher is not performing as expected. If your dishes are not drying properly, below are some helpful tips. • Make sure the rinse aid dispenser is filled. • Increase the discharge setting of rinse aid. • Check the incoming water temperature. Be sure it is at least 120o F (49o C). • Check for proper loading-avoid nesting items. • Cups with a concave bottom will collect water. Load them at the far left and right of the upper rack so they will be held in a tilted position. • Select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. In regards to issues with the pump being noisy and your water not draining properly, you could have some type of blockage that needs to be addressed. When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon. ~ Christy
Rated 4 out of 5 stars
Great performance, great price
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Quick delivery to curbside pick up. Heated dry option is awesome. Installed myself, easy easy if you are a diy'er.
I would recommend this to a friend
Rated 1 out of 5 stars
DOES NOT DRY
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dryer does not dry the dishes and has not from day one! I cant set it and leave for the week cause the dishes will have mold on them! Of course o am over the 60 days as it took a while for us to install in a new build. A service call is going to cost me $99 so seams stupid to even spend the money on a service call when i can get a new one for $300. I definitely wont buy this brand again.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Tina, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Rated 5 out of 5 stars
Works like new after 2 years
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dishwasher, used for 2 years so far with no issues and nothing has broken. Everything still works like new. Would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Great budget friendly dishwasher
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basic budget friendly dishwasher. Cleans as well as the one it replaced that cost 3x as much.
I would recommend this to a friend
Rated 5 out of 5 stars
Very basic
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basic dishwasher, so far so good in rental. A little loud but gets the job done.
I would recommend this to a friend
Rated 1 out of 5 stars
Worst ever purchase
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since i got it had an issue with the handle and finally it’s broken bad quality material works fine but its bad quality
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, YusethBl, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product can’t beat it well worth it great deal I would buy it again works great
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing such kind words, CordellJ. We appreciate you for choosing Frigidaire for your appliance needs! -Katrina
Rated 5 out of 5 stars
Dishwasher is a great choice. Simple and efficient
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this dishwasher. It’s user friendly and not noisy. Simple and gets the job done. I highly recommend purchasing from Best Buy.
I would recommend this to a friend
Cons mentioned:
Rack design
Rated 3 out of 5 stars
Customer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Silverware holder could have been longer..
Very short. Dark inside. Would make lighter interior. Could have had protection cover on one side top shelf to prevent objects flying out
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi there, Meme! We appreciate you sharing your feedback and bringing your concerns to our attention. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Your feedback does not go unnoticed. Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Cons mentioned:
Door
Rated 3 out of 5 stars
Dishwasher
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It wasn’t what I expected as it’s much smaller in capacity as well as the installation was not done that well
The door doesn’t stay open to load and flips back to close
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for your review. We're sorry to hear that the dishwasher didn’t meet your expectations in terms of capacity and installation quality. It’s important to us that our products not only perform well but also provide a smooth user experience from setup to everyday use.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Cons mentioned:
Rack design
Rated 3 out of 5 stars
You get what you pay for, I guess
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the best quality. It does seem to get the dishes clean but it doesn’t dry them. The posts in the racks are just straight so plates tend to lean and fall over, and the top rack is made with weird angles so cups also lean too much. Plus there isn’t much clearance from the top rack to the top of the dishwasher itself, so some taller cups won’t fit. Honestly, I wish I’d spent a little more money to get a better quality appliance.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Alan! Thank you for taking the time to write us feedback and bringing this concern to our attention. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, and small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -Sam
Rated 5 out of 5 stars
All good no issues at all
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything went smooth delivery was good no issues with the product so far
I would recommend this to a friend
Rated 5 out of 5 stars
A bit noisy, otherwise works very well
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s funny, but when we went looking for a new dishwasher, we went against the grain in that we wanted the one with the simplest of controls, and we wanted them to be front-mounted. All we need is a start button and that’s it. We’ve had three top-control dishwashers in our time, and we just didn’t like that style of controls because we were always bumping them when we would go to open the door, accidentally starting the dishwasher or pushing some button inadvertently that you’re suddenly scrambling to turn off. I know that top-mounted controls make for a cleaner look, but front-mount isn’t exactly ugly, and, in our opinion, so much more convenient.
The dishwasher is a bit on the noisy side, but we knew we would get something like that since the only front-control dishwashers these days seem to be the less-expensive ones, but the noise is not that bad. The trade-off is that this dishwasher does a great job of cleaning pretty much any dirty-dish situation we might throw at it, which is really what it’s all about, and this pleases my wife to no end. So, after having this dishwasher for about six months now, we’re very pleased.
I would recommend this to a friend
Rated 5 out of 5 stars
Dish washer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with my new dish washer. I would purchase from best buy again.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Great for price
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for price. Washes well and quick. Doesn’t do great with removing food but does great with pre rinsed dishes.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice job
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Great price. Installation and haul away service awesome.
I would recommend this to a friend
Rated 4 out of 5 stars
Does it’s job for the price
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does it’s job, dishes come out clean. We scrub everything before we put it in there, so not sure how it does with caked on food. It’s a little noisy compared to our last few dishwashers and there aren’t many options to place a lot of dishes in the bottom. Also, the door doesn’t stay down all the way the spring tries to push it up when there’s no dishes in there which is kind of annoying.
I would recommend this to a friend
Rated 4 out of 5 stars
good quality
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this item at a very good timing. Very good quality at this price but a little noisy.