Customer Ratings & Reviews

Posted 7 months ago

Hi JustinY, we understand your frustration regarding the E31‑00 leak error and the difficulty with the delay timer. We recommend reaching out to Frigidaire directly through their live chat at Frigidaire.com or by phone at 1‑833‑843‑8547, available Monday through Friday, 8:30 AM – 8:00 PM EST. - Reed

Posted 8 months ago

Hi there, Doug! Thank you for reaching out and letting us know about the dent on the front of your appliance. We’re sorry to hear that the item wasn’t in perfect condition upon unpacking, and we completely understand how disappointing that must be after you just brought it home.

Please know that we want to make this right for you. If you have any additional questions, concerns, or need assistance with the next steps, feel free to contact us via Live Chat on our website or call our Customer Support team at 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be happy to assist you.

Thank you again for your patience, and we hope you have a great rest of your day! - Maico

Posted 5 months ago

Hello Tyler, thank you for sharing your experience. I completely understand how disappointing it must be to have your machine require multiple repairs after only a year and a half of moderate use. We know how frustrating it can be when an appliance doesn’t perform as expected, especially when you’ve already invested time and effort into repairs like replacing the control panel and latch.

We value your feedback, as it helps us identify areas where we can improve our products and service. If you have any additional concerns or would like guidance on ensuring your machine continues to operate properly, our Customer Support team is available to assist.

Please feel free to join us via Live Chat on our website or reach out to Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are happy to help.

Thank you again for your feedback, and we hope to assist you in getting the most from your appliance. - Maico

Posted 1 year ago

Hello, MarkL! Thank you for taking the time to provide us with your feedback and for bringing this to our attention. We apologize that this has been your experience with your new dishwasher in such a short time, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Please know that this unit is a built-in dishwasher and may require assistance from a professional installer to avoid the unit getting damaged. Each home installation differs. The dishwasher will look, sound, and perform best when properly leveled. For any help needed, please feel free to Live Chat with us [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Juan