Customer Ratings & Reviews
- Model:
- FRSS2623AW
- SKU:
- 6506224
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
New Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to our old refrigerator, so we like it a lot.
I would recommend this to a friend Good customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this delivered a few weeks ago and they damaged the fridge.. however they are replacing it this weekend. Super satisfied with them.
I would recommend this to a friend- Pros mentioned:Overall performance
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a month, no problems and does what it's supposed to do.
I would recommend this to a friend - Pros mentioned:Ice production
Perfect addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful addition to my new home. No more buying bags of ice.
I would recommend this to a friend - Pros mentioned:Overall performance
My smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator i love it great deal on it just perfect for my kitchen
I would recommend this to a friend GREAT FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost identical to the one it replaced, which lasted 17 years.
I would recommend this to a friendrefrigirater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its not the best barely had it for a year and im having issues with the ice maker
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued consumer! I’m really sorry to hear that you’re already experiencing issues with your ice maker, especially after having the unit for less than a year. That’s definitely not the experience we want for any of our customers, and I completely understand how frustrating and disappointing this must be for you.
We truly appreciate you bringing this to our attention. Your feedback is important to us, and we want to make sure you get the support you need to get this resolved.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We're available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and I hope the rest of your day goes much more smoothly. - Maico
- Pros mentioned:Capacity
Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge it was plenty of space without taking too much space
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, works great. Installation was fast and the employees were nice
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Everything work’s wonderfully. I’d buy it again!
I would recommend this to a friend Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the product. Good product. I definitely recommend it.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works as intended. It has great space and it gets cold fast. The ice maker takes about an hour to make a batch which isn't horrible.
I would recommend this to a friendDisappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dear Best Buy Customer Service, I am writing to formally express my dissatisfaction with the handling of a recent purchase and delivery of a Frigidaire refrigerator from your store. I have been a loyal Best Buy customer for many years, but the experience I’ve had with this purchase has been incredibly disappointing and frustrating. The refrigerator was delivered on September 14th but upon inspection, I noticed multiple dents on the appliance and a broken plastic vent. I immediately contacted Best Buy customer service to report the issue and requested a replacement or a resolution. However, I was told that the timeframe for returns or exchanges had passed, which I felt was unfair considering the appliance arrived damaged. I continued to reach out for assistance, and due to my Total Membership, I was able to schedule two technicians to visit my home to assess the damage. Despite the technician's visit and confirmation that the refrigerator was unrepairable, Best Buy has continued to refuse a replacement or exchange. One technician even mentioned that such delivery issues are common and that Best Buy is not always responsible for the deliveries, which leaves me with little recourse. I was advised to contact the manufacturer, Frigidaire, despite the fact that the issue stems from Best Buy's delivery process. As a loyal customer, I find this resolution entirely unacceptable. The product was delivered in an unsatisfactory condition, and my numerous attempts to resolve the issue with Best Buy have been ignored or dismissed. I am now requesting that Best Buy: Honor an exchange or return for the damaged refrigerator. Or, alternatively, provide a suitable resolution through repair or replacement of the damaged parts. If Best Buy is unable or unwilling to assist, I will be forced to escalate this issue further, including contacting Frigidaire and considering consumer protection options available to me. I trust that Best Buy values its customers and will work quickly to resolve this matter.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, Bestbye1. We deeply apologize for your recent experience with the Frigidaire product you received. We strive to provide the best assistance to our owners, and we regret that we were unable to deliver those results for you. Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. We would be happy to see how we may be able to assist with this concern. Please feel free to reach out to us via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Our experts are available to assist you Monday - Friday, 8:30 am - 8 pm EST. - Maico
- Pros mentioned:Ice production
My new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with plenty of storage and a very good ice maker
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very good lots of storage i just love it very much
I would recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy and excellent service. Works very well.
I would recommend this to a friendFrigidaire fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good and big inside storage room. Good price.
I would recommend this to a friend- Pros mentioned:Overall performance
MR. T
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, extremely happy with it no issues at all
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price! Uses space well, and has worked well for us so far!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. This was purchased for my office and has been great.
I would recommend this to a friend