Customer Ratings & Reviews
- Model:
- FRSS2623AW
- SKU:
- 6506224
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered wrong item. I thought I ordered the gallery series. This item is very cheap. Looking fingerprints everywhere that do not come off. Spend a little more money and get the gallery series.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear that this model didn’t meet your expectations. We understand how important it is to get the product you intended. If you’d like assistance comparing features or exploring options within our product lines, please reach out to our customer support team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Pros mentioned:Overall performance
Elegant looks and quality..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with the looks and performance
I would recommend this to a friend - Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good price and affordable good use and nice look
I would recommend this to a friend Great experience purchasing a freeze from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a fantastic experience all the way from purchasing to have the freeze delivered - superb job by everybody involved in the process.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Had to wait a month because they were out of stock and needed to wait for this "basic" refrigerator. I did not need a wi-fi enabled product. Too much to go wrong.
I would recommend this to a friendWouldn’t cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery drivers cancelled the first scheduled delivery at the arrival time, then customer service said the soonest they could deliver was another week later (two weeks at this point). You couldn’t get in touch with anyone at the actual store it came from, even the store number directs to the main call center. When it finally arrived it wouldn’t cool, and the warranty apparently doesn’t cover that for open box. I decided at this point I would just rather return it and go somewhere else, but the soonest they said they could pick up the return was another week out. So now I’ll just have a nonworking fridge in the way for another week. Needless to say, I doubt I’ll go back to Best Buy for any appliance purchases. The floor associates/manager were helpful and nice, but everything else was an absolute nightmare to deal with.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Kayla R! We’re sorry to hear that your experience didn’t meet your expectations regarding our service and delivery timeline. Your feedback is incredibly important to us as we strive to improve both our products and customer service.
If you have any additional suggestions, comments, or concerns, we’d love to hear from you. You can reach us via Live Chat on our website at https://www.frigidaire.com/en/ or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Repeat the original great choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for the same make and model refrigerator, and I'm tickled with the unit. It has modernized controls and features, and the sleek stainless steel an enhancement to me kitchen. So I'm looking forward to enjoying it for a long time into the future.
I would recommend this to a friendGood fridge good price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of slots in door, seems like a. Good fridge so far! Felt like I got a. Good deal
I would recommend this to a friendFrigidaire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator (Frigidaire Side by Side) is very spacious, I love it.
I would recommend this to a friendExcellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Frigidaire. I hade a Frigidaire for 22yrs. I replaced it with a Kenmore which last me less than 5yrs. I brought another Frigidaire and I'm so very happy.
I would recommend this to a friend- Pros mentioned:Overall performance
mrs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working as advertised. i would buy this item again.
I would recommend this to a friend - Pros mentioned:Overall performance
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom. So far so good. Well made and looks good
I would recommend this to a friend Best Buy excellent service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with all the team work from Best Buy staff from the purchased to delivery was exceptional, satisfied customer and will recommend friends & family, Thank you.
I would recommend this to a friend- Cons mentioned:Noise level
Frigidaire Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator but the fan and condenser are very noisy compared to other models
I would recommend this to a friend Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, im picky when it comes to fridges. I normally like the inside water and ice. We saw the promotions and we took a change and we have no complains. The only was that it took 6 hrs to make it first set of ice. So, dont freak out like we did.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very efficient, very easy to clean and move around. Highly recommend.
I would recommend this to a friendI'll be back
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rose gave my wife and I excellent service. I'll be Back!!
I would recommend this to a friendSpacious and nice looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fkexibie shelves and good price for water and ice maker
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for sharing your thoughts! We’re glad to hear you’re enjoying the flexible shelves and the great value of the water and ice maker features. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Cons mentioned:Lighting
Poor product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a year, ice and light circuit board malfunction. Ice maker stopped functioning. Light flickers on/off by itself. Bestbuy has been no help to fix issues. DO NOT BUY!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re truly sorry to hear about the issues with your ice maker and light on your Frigidaire side-by-side refrigerator. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Love this Fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand! We had this same one in black for the last 10 years. Now we have that one in our garage and we needed to update the color to our kitchen. Great brand and functional layout, very efficient for a house of 5.
I would recommend this to a friend